lemon law for the genesis

[thnworld]

anyone knows about the lemon law: I have had my genesis for roughly two months and after two dealerships, these are the problem and fixes I have so far:
1) TPMS light went off and on constantly -fixed after two different dealership visits

2) Steering wheel telescoping problem - fixed after two different dealership visits.

3) stereo unit is making a hissing/high pitch sound - still working with the 2nd dealership and hyundai's customer affair to replace the head unit.

Anyone have some legal idea where I can get a new car for this?

 

[Kevinc5a]

Lemon law? Two of the three problems you mentioned have been fixed. The other is pending. Google "Virginia Lemon Law."

 

[Mark_888]

Lemon laws vary by state and are usually invoked when the car is in the shop a certain number of days during which you cannot drive it (days when you drop off and pick up the same day may not count, but check your state laws). Doesn't sound like you even remotely even qualify.

 

[ajls09873]

Two of the three problems you mentioned have been fixed. +1
stereo unit is outsourcing unit. american company made its stereo.
I don't know stereo problem apply to car manufacture.

 

[Mark_888]

What's the Lemon Law?
If your new vehicle is a lemon, Virginia's Lemon Law requires the manufacturer of the car to refund your money or replace the vehicle.

How do I know if my vehicle's a lemon?
If you have tried unsuccessfully to have your new vehicle (purchased in Virginia) repaired three or more times for the same problem, or the vehicle has been out of service for more than thirty days in one year, your vehicle may be classified as a lemon under the Virginia Motor Vehicle Warranty Enforcement Act.
http://www.valemonlaw.com/library/the-virginia-motor-vehicle-warranty-enforcement-act.cfm

There definitely is not an exception because a particular component is made by a US company (probably manufactured in China). However, a defective stereo may not be considered to "significantly impair the use, market value, or safety of the motor vehicle" and may be a valid defense by the manufacturer, especially if it is eventually fixed or replaced.

 

[ASHDUMP]

anyone knows about the lemon law: I have had my genesis for roughly two months and after two dealerships, these are the problem and fixes I have so far:
1) TPMS light went off and on constantly -fixed after two different dealership visits

2) Steering wheel telescoping problem - fixed after two different dealership visits.

3) stereo unit is making a hissing/high pitch sound - still working with the 2nd dealership and hyundai's customer affair to replace the head unit.

Anyone have some legal idea where I can get a new car for this?

Someone had the same problem as you when it came to the hissing/high pitched noise. It was fixed... You'll have to do a search here on this forum for it to find out what the cure was exactly.

 

[nearwater]

Two of the three problems you mentioned have been fixed. +1
stereo unit is outsourcing unit. american company made its stereo.
I don't know stereo problem apply to car manufacture.

Are you a Hyundai employee by any chance?
Because most of your posts blindly defend Hyundai no matter what the argument, plus most of the times it doesn't even make any sense.

Oh, so since the supplier is an "american company", that doesn't mean Hyundai is liable for a defect?


To the OP;
Like most others said, 2 of your issues have been resolved on your 2nd attempt.
3rd audio issue is getting fixed for the 2nd time, correct?

But make sure to keep all your service records though.

Dan

 

[Dimitry]

Are you a Hyundai employee by any chance?
Because most of your posts blindly defend Hyundai no matter what the argument, plus most of the times it doesn't even make any sense.

Oh, so since the supplier is an "american company", that doesn't mean Hyundai is liable for a defect?


To the OP;
Like most others said, 2 of your issues have been resolved on your 2nd attempt.
3rd audio issue is getting fixed for the 2nd time, correct?

But make sure to keep all your service records though.

Dan

I was thinking the exact same thing

A manufacturer is liable for every part.

I would advise you to touch base with a lemon law advocate, however, based on your problems, that would not qualify for any compensation, unless it was at the dealership for over 30 days.

 

[Matt Z]

In New Jersey there must be 3 failed attempts at repair before action can be taken. As an Attorney I can tell you that it is different in every State.

 

[ajls09873]

i tend to fanboy of hyundai. but, it is not mean i am a automatically employee of them.

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[Mark_888]

Are you a Hyundai employee by any chance?
Because most of your posts blindly defend Hyundai no matter what the argument, plus most of the times it doesn't even make any sense.

Oh, so since the supplier is an "american company", that doesn't mean Hyundai is liable for a defect?

Although not a Hyundai employee, maybe he is of Korean decent.

 

[Kevin Firth]

anyone knows about the lemon law: I have had my genesis for roughly two months and after two dealerships, these are the problem and fixes I have so far:
1) TPMS light went off and on constantly -fixed after two different dealership visits

2) Steering wheel telescoping problem - fixed after two different dealership visits.

3) stereo unit is making a hissing/high pitch sound - still working with the 2nd dealership and hyundai's customer affair to replace the head unit.

Anyone have some legal idea where I can get a new car for this?

Virginia Lemon Law 59.1-207.13
Nonconformity of motor vehicles
1.If the MANUFACTURER, its agents or authorized dealers do not conform the motor vehicle to any applicable warranty by repairing or correcting any defect or condition, including those that do not affect the driveability of the vehicle, which significantly impairs the use, market value, or safety of the motor vehicle to the consumer after a reasonable number of attempts during the lemon law rights period, the manufacturer shall:


a) Replace the motor vehicle with a comparable motor vehicle acceptable to the consumer, or b) Accept return of the motor vehicle and refund to the consumer and any lienholder as their interest may appear the full purchase price, including all collateral charges, incidental damages, less a reasonable allowance for the consumer's use of the vehicle up to the date of the first notice of nonconformity that is given to the manufacturer, its agents or authorized dealer. The consumer shall have the unconditional right to choose a refund rather than a replacement vehicle and to drive the motor vehicle until he receives either the replacement vehicle or the refund. The subtraction of a reasonable allowance for use shall apply to either a replacement or refund of the motor vehicle. Mileage, expenses, and reasonable loss of use necessitated by attempts to conform such motor vehicle to the express warranty may be recovered by the consumer.

http://www.lemonlawamerica.com/virginia-lemon-law-statutes.htm

 

[thnworld]

this is very interesting as I have have all my problems fixed so far (only 2 months old) - what else shall I expect to get resolved? Should there be a law or something similar that if a NEW car failed so many time within a specified period, then the owner is entitled to a replacement ?

 

[Mark_888]

this is very interesting as I have have all my problems fixed so far (only 2 months old) - what else shall I expect to get resolved? Should there be a law or something similar that if a NEW car failed so many time within a specified period, then the owner is entitled to a replacement ?

As was explained to you already, Virginia law says that if you car is out of service for more than 30 days in the first year, then it may qualify under the lemon law.

 

[jwaters943]

this is very interesting as I have have all my problems fixed so far (only 2 months old) - what else shall I expect to get resolved? Should there be a law or something similar that if a NEW car failed so many time within a specified period, then the owner is entitled to a replacement ?

I'm not sure I understand what you're saying.

They fixed your car, right? Your car would have to be undriveable for a prolonged period of time due to a manufacturers defect or other warranty related item for you to have a lemon law case. A hissing stereo and bad TPM sensors, while frustrating, don't even remotely count.

 

[Kevin Firth]

jwaters was right. I googled what parts actually might be covered under the lemon law and I read something like this "The defect cannot be something minor such as flaws in the paint job, minor repairs, or cosmetic wear. It must be something that needs repeated repairs within the time frame. The timeline and major defect prove the car is unsafe or inoperable."

Also this "after purchase, your car may need some repairs. This is not the time to look into the lemon law. Initial repairs should be covered under your vehicle warranty or extended warranty. A vehicle warranty and an extended warranty cover different time lengths and parts of the car. Read your vehicle warranty to determine time and parts covered; some provide free repairs for all parts for the first six months. The lemon law applies after you use the vehicle warranty for repairs and continue to experience numerous problems with the car."

 

[Mark_888]

jwaters was right. I googled what parts actually might be covered under the lemon law and I read something like this "The defect cannot be something minor such as flaws in the paint job, minor repairs, or cosmetic wear. It must be something that needs repeated repairs within the time frame. The timeline and major defect prove the car is unsafe or inoperable."

Also this "after purchase, your car may need some repairs. This is not the time to look into the lemon law. Initial repairs should be covered under your vehicle warranty or extended warranty. A vehicle warranty and an extended warranty cover different time lengths and parts of the car. Read your vehicle warranty to determine time and parts covered; some provide free repairs for all parts for the first six months. The lemon law applies after you use the vehicle warranty for repairs and continue to experience numerous problems with the car."

I quoted the exact Virginia statute in my post above as to what is covered under the lemon law:

An item that is not fixed must "significantly impair the use, market value, or safety of the motor vehicle." I would say that a non-functional audio system on the Genesis might significantly affect the market value of the car, but it is a gray area in some cases. But since Hyundai has been replacing head units fairly often to fix problems, I would think that the OP would be satisfied with that.