Melbourne Gray paint scuff, don't know what to do

[wormbot]

I tried Dr. Beasley's Matte paint cleanser but it won't go. Any tips? I don't feel anything to the touch; it's smooth as the rest of the paint.

 

[wormbot]

I just noticed that this was present when the car was delivered. This picture below was taken at delivery, while the experience manager was still there. Don't know how I could have missed that.

 

[princelybug]

Bummer...I'd get the dealership to pay for a reputable detailer to give it a shot, not someone they suggest.

Even for that small smudge, the whole piece, front to rear, including the sail panel need to be painted/blended. Getting an exact match will be very difficult, even at a notable body shop.

 

[wormbot]

That's frustrating. I should have checked more thoroughly when the car was delivered. It's not visible at all angles and light conditions. I'll contact my experience manager to talk about that.

Thanks!

 

[Aquineas]

Take that to a detailer; that may be able to buff out.

 

[BadTrainDriver]

Take that to a detailer; that may be able to buff out.

Any attempt to polish would only do more damage.

 

[jjsC6]

Good luck. It’s why I won’t buy Matt finish.

If you can’t feel it it’s likely it’s only in the clear coat. A good shop should be able to sand the clear coat only and re-clear the section. That way there is no problem matching the paint.

 

[Aquineas]

Any attempt to polish would only do more damage.

Ah well you would know; if I recall correctly, I believe you've got knowledge of vehicle assembly, so I stand corrected. So would you guess that it left the factory like that?
..and..

rhetorically, how in tarnation did that get past final vehicle inspection? Genesis is slipping.

 

[wormbot]

It's visible at certain light angles. Did not see this at delivery time. I won't touch anything until I hear back from genesis Canada.

 

[BadTrainDriver]

Ah well you would know; if I recall correctly, I believe you've got knowledge of vehicle assembly, so I stand corrected. So would you guess that it left the factory like that?
..and..

rhetorically, how in tarnation did that get past final vehicle inspection? Genesis is slipping.

That I don't have an answer for. I've seen much more obvious mistakes get through production. Back in the late 1990's, during my times at a Jeep dealership, we took delivery of a new Grand Cherokee Limited. The badges were "Limited" on the driver's side, and "Laredo"on the passenger side!

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[sethsquire]

That I don't have an answer for. I've seen much more obvious mistakes get through production. Back in the late 1990's, during my times at a Jeep dealership, we took delivery of a new Grand Cherokee Limited. The badges were "Limited" on the driver's side, and "Laredo"on the passenger side!

Somewhere on this forum is a post by someone with a black interior who somehow got one interior door panel in the light grey. The fact that THAT somehow got through QC is hilarious