Not feeling great about my purchase/need advice

[Mark_888]

1. They weren't what I wanted, but they're OK. They didn't comp me the difference.
2. Yes. My sales guy gave it to me when I first met with the GM.
3&4. They weren't itemized on the bill of sale, but I was told ahead before we began the negotiation that it came with tinted windows, winter tires (which later the GM told me were worth $2400 on their own which I highly doubt), remote start, and KDM badging. The rims were included in that, but I haven't priced those out. Let me put it this way... when I was negotiating I wasn't thinking they were worth $7000. To me they were nice add ons.... not must haves.
5. I do, because I get lifetime free oil changes. I am going to take full advantage of that. Anything else I will be going elsewhere.

What also sucks is that this wasn't the first Hyundai Dealership I went to. I just wanted to test drive the 4.6 and at Westend Hyundai in Edmonton, they all but shooed me off the lot. I asked to test drive it, they asked me what I had for a trade in. I said, I would like to take a test drive, not purchase a vehicle. He said he had a doctor coming to test drive it so I couldn't. I was pretty insulted that he wouldn't even unlock the door for me. Additionally they only had an 09 on the lot and I told him I wanted an 11 and he said there were no differences. He insulted me and then destroyed his credibility so I left.

I don't know anything about Canadian law, but in the US, all contracts for over $500 must be in writing, and therefore any verbal statements made by buyer or seller that are not in the written contract are unenforceable.

When I have signed contracts to purchase a car, I also add (in my own handwriting) and initial any additional requirements that I have, such as maximum mileage on the car, or that the car must not have any dealer decal, etc. I require that the salesman or manager to initial the same hand-written changes to the contract.

 

[Johnboy2k10]

I don't know anything about Canadian law, but in the US, all contracts for over $500 must be in writing, and therefore any verbal statements made by buyer or seller that are not in the written contract are unenforceable.

When I have signed contracts to purchase a car, I also add (in my own handwriting) and initial any additional requirements that I have, such as maximum mileage on the car, or that the car must not have any dealer decal, etc. I require that the salesman or manager to initial the same hand-written changes to the contract.

I'm pretty sure it's the same here. I have lots in writing, like the scratches that they never got to. I can't afford to sue them, nor can I take the time off work. They probably know this. I should also mention they gave me a trunk lip protector and floor mats. That was before the sh!t hit the fan though.

 

[Mark_888]

I'm pretty sure it's the same here. I have lots in writing, like the scratches that they never got to. I can't afford to sue them, nor can I take the time off work. They probably know this. I should also mention they gave me a trunk lip protector and floor mats. That was before the sh!t hit the fan though.

In the US, these disputes are usually handled via arbitration, which is much easier than suing them. That assumes that you signed an agreement when the car was purchased to use arbitration to settle any disputes.

In the US, there is one other remedy that works really well. That is to contact a consumer affairs reporter at your local TV station. If you have a legitimate gripe (in their opinion), they love to put those kind of stories on the air, and for some reason the auto dealers always pay up right away.