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Outside Mirrors don't always auto-shut and Trunk won't always auto-open

allisondbl

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So. I have a 2015 Hyundai Genesis 3.8 Ultimate. Took her in to Service - GREAT guys - they thought they fixed problems by flashing programming but not so much. Scheduled to re-take her in, but hands-on and manual-on research found the following

The Manual [Pg 3-37] says: " The mirror will fold or unfold automatically as follows:
- The door is locked or unlocked by the smart key.
- The door is locked or unlocked by the button on the outside door handle.

Note that what it DOES NOT SAY is that the mirrors will auto-fold IF YOU PUSH THE DOOR'S LOCK BUTTON.

Aside from the fact such an omission would be/is WITH RESPECT UTTERLY STUPID I suspect this IS problem as I often put backpack with fob on my back on exiting then lock via door. And have noted that when I use FOB I do see mirrors fold down.

Fellow Genny-ers:
A) Any experience with this; IS this the problem? ; B) if so, think there's any way to make door lock auto close mirrors as an accommodation to a disabled person?


This discovery doesn't, however, solve my "trunk not always auto-open when I approach with fob on me" problem UNLESS what is NOT IN MANUAL is that IF you LOCK FROM THE DOOR LOCK the FOB won't know the car IS locked and thus FOB won't be acknowledged by trunk later to proximity-open trunk?

The relevant pages of the Manual are 3 - 55-57 and they say NAUGHT about the idea that if you don't use FOB to LOCK the car FOB won't know car is locked and thus auto open it later.

Any input on this? Thanks for even thinking on it! :confused: :grouphug:
 
My 3.8 AWD Ultimate folds the mirrors whether I use the door handle button (need to have FOB with you) to lock the car or if I lock with the button on the FOB - no difference!

It auto-extends the mirrors as I approach the car and I believe it also extends if unlocked via the button on the FOB from a distance, but I can't confirm that last part as I don't have the car at present - it's been with the dealer for almost 2 weeks for the sunroof rattle.

I've never had the trunk not auto-open, so not sure on the issue there - I have more of an issue with it wanting to open too often and having to step away to prevent it - but it's come in handy with arms full on a few occasions, so I'll deal as it's a handy feature at times.
 
I am sorry I cannot help, I have never used the interior door lock buttons! I'll bet your unsaid hunch is correct, that Hyundai simply didn't program the unit to operate the same when the interior buttons are used versus the fob or exterior door buttons.

Might want to call Hyundai USA. When I called they seemed to take my concerns seriously.

If no one else has any experience and you get no replies for a day or so, PM me or post here and I'll go do some testing with the mirrors and trunk.
 
This discovery doesn't, however, solve my "trunk not always auto-open when I approach with fob on me" problem UNLESS what is NOT IN MANUAL is that IF you LOCK FROM THE DOOR LOCK the FOB won't know the car IS locked and thus FOB won't be acknowledged by trunk later to proximity-open trunk?

The relevant pages of the Manual are 3 - 55-57 and they say NAUGHT about the idea that if you don't use FOB to LOCK the car FOB won't know car is locked and thus auto open it later.

Any input on this? Thanks for even thinking on it! :confused: :grouphug:

You must wait 30 seconds if you activate the door lock function before the Auto trunk feature will re-activate. Here is info stated in the manual on this subject.

✽ NOTICE
• If you press the door unlock button
(2), the Smart Trunk function
will be deactivated temporarily.
But, if you do not open any door
for 30 seconds, the smart trunk
function will be activated again.
• If you press the trunk open button
(3) for more than 1 second, the
trunk opens.
• If you press the door lock button
(1) or trunk open button (3) when
the Smart Trunk function is not in
the Detect and Alert stage, the
smart trunk function will not be
deactivated.
• In case you have deactivated the
Smart Trunk function by pressing
the smart key button and opened a
door, the smart trunk function can
be activated again by closing and
locking all doors.
 
I noticed the trunk doesn't smart open if you walk up to it right after you locked your doors. There has to be a gap of time and/or space. You can walk away from the vehicle and back to it for it to pop open.
 
You must wait 30 seconds if you activate the door lock function before the Auto trunk feature will re-activate.

Thanks for trying, but not really relevant to the issue.

Sequence: I pop open trunk from panel to left of wheel in car, exit car, lock door WITH BUTTON ON DOOR as FOB IS ON MY BACK attached to backpack, close door, go to trunk and get crutches and close trunk with button in trunk.

------------------- hour passes ---------------------

Return to car and approach/stand in rear with fob on backpack on my back. No lights flash, no trunk open ... most of the time.


Must perform perfect test as standing/walking an issue, but what I'm suggesting is it's POSSIBLE that as long as I LOCK THE DOOR WITH THE FOB AND NOT THE DOOR LOCK the mirrors will close and open and maybe that's when the trunk also will auto-open. If the DOOR lock is used the mirrors do not auto/close or open - which appears to agree with manual - and the trunk will not auto-open on approach which is NOT mentioned in manual.

It is a puzzlement.
 
Thanks for trying, but not really relevant to the issue.

Sequence: I pop open trunk from panel to left of wheel in car, exit car, lock door WITH BUTTON ON DOOR as FOB IS ON MY BACK attached to backpack, close door, go to trunk and get crutches and close trunk with button in trunk.

------------------- hour passes ---------------------

Return to car and approach/stand in rear with fob on backpack on my back. No lights flash, no trunk open ... most of the time.


Must perform perfect test as standing/walking an issue, but what I'm suggesting is it's POSSIBLE that as long as I LOCK THE DOOR WITH THE FOB AND NOT THE DOOR LOCK the mirrors will close and open and maybe that's when the trunk also will auto-open. If the DOOR lock is used the mirrors do not auto/close or open - which appears to agree with manual - and the trunk will not auto-open on approach which is NOT mentioned in manual.

It is a puzzlement.

Have you considered that when the FOB is on your backpack, it may be just slightly out of the proximity that the smart trunk requires it to be? When this happens again, can you try pulling the fob off your backpack and place it in your hands, closer to the trunk? I usually have it in my side pant pockets and don't have issues. But a couple of times I was with grocery bags and standing further away from the trunk and it didn't detect the fob.
 
Your problem is you are using the door lock on the interior drivers door panel which does not activate the smart trunk nor the folding mirrors. Only way to activate these options are the key fob or exterior door handle button. This door panel switch needs to have different functions otherwise the mirrors would fold in/out every time you locked/unlocked the car when inside the car. Also, if the functions were the same then you could be sitting in your car with the doors locked and any stranger could push the exterior button to unlock the doors and kill you. :eek: Do you still want to rewire the door panel button? :rolleyes:

There are reasons it is wired like this and I can see 2 which all boil down to safety issues and I am sure there are several others. No it is not utterly stupid as you say once you actually take the time to think about why it is was done this way.;)

The simple solution for you is to have the fob in a location where you can actually use it and not in your backpack or use the exterior door handle button assuming your disability does not prevent you from doing so.
 
Agreed on the proximity of the key. Being in a backpack on your body will most likely block the signal.

That said, why not lock the car via the button in the trunk instead of just closing it (with the lock on it)? That locks the car and also closes mirrors, etc.... I LOVE this feature. Really smart that they included it.
 
Agreed on the proximity of the key. Being in a backpack on your body will most likely block the signal.

That said, why not lock the car via the button in the trunk instead of just closing it (with the lock on it)? That locks the car and also closes mirrors, etc.... I LOVE this feature. Really smart that they included it.

The problem I found with using the button in the trunk is that you cannot remote start the car. It thinks the doors are unlocked. Other than that the trunk lock is great.


CORRECTION
I just tried the trunk lock and remote start and it worked this time. Locking the car with the button in the car and trying remote start did not work.
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The problem I found with using the button in the trunk is that you cannot remote start the car. It thinks the doors are unlocked. Other than that the trunk lock is great.

I have not had this problem. I frequently use the trunk lock button then start the car remotely the next morning. In fact, I just tested it and it worked fine.
 
I have not had this problem. I frequently use the trunk lock button then start the car remotely the next morning. In fact, I just tested it and it worked fine.

I just tried it and it worked. Not sure what the problem was.

Locking the car with the inside door lock button and remote start does not work
 
I just tried it and it worked. Not sure what the problem was.

Locking the car with the inside door lock button and remote start does not work

Same here - inside lock doesn't work. I never recognized that because I don't do that...
 
So. I have a 2015 Hyundai Genesis 3.8 Ultimate. Took her in to Service - GREAT guys - they thought they fixed problems by flashing programming but not so much. Scheduled to re-take her in, but hands-on and manual-on research found the following



The Manual [Pg 3-37] says: " The mirror will fold or unfold automatically as follows:

- The door is locked or unlocked by the smart key.

- The door is locked or unlocked by the button on the outside door handle.



Note that what it DOES NOT SAY is that the mirrors will auto-fold IF YOU PUSH THE DOOR'S LOCK BUTTON.



Aside from the fact such an omission would be/is WITH RESPECT UTTERLY STUPID I suspect this IS problem as I often put backpack with fob on my back on exiting then lock via door. And have noted that when I use FOB I do see mirrors fold down.



Fellow Genny-ers:

A) Any experience with this; IS this the problem? ; B) if so, think there's any way to make door lock auto close mirrors as an accommodation to a disabled person?





This discovery doesn't, however, solve my "trunk not always auto-open when I approach with fob on me" problem UNLESS what is NOT IN MANUAL is that IF you LOCK FROM THE DOOR LOCK the FOB won't know the car IS locked and thus FOB won't be acknowledged by trunk later to proximity-open trunk?



The relevant pages of the Manual are 3 - 55-57 and they say NAUGHT about the idea that if you don't use FOB to LOCK the car FOB won't know car is locked and thus auto open it later.



Any input on this? Thanks for even thinking on it! :confused: :grouphug:


It's always works for me too, no matter how I locked the car, the trunk opens when I stand behind it, I am able to remote start as well. May be would be good thing to take a look in the settings , there is options regarding the trunk opening and how you the door is locked etc. just press the button on steering wheel on right side to scroll trough all the settings and see what is marked there.
 
Also there is 2 buttons how to close trunk, just close and lock button, when I leave the car , and the car is unlocked , and trunk open, I press the lock button on the trunk, it closes the trunk and locks the car, with mirrors folding , so it's completely lock.
 
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So many responses, so little time!


First of all, as usual THANK YOU GALS/GUYS for all your input!

Responses to various questions and continued winnowing of possibilities:


(1) "Have you considered that when the FOB is on your backpack, it may be just slightly out of the proximity ..." AND "Agreed on the proximity of the key. Being in a backpack on your body will most likely block the signal."

While I admit to not being the teeniest gal on the block ... town ... county ... state ... planet ... universe .... no; I don't think a signal having to go the additional distance of ... me ... when I'm standing by the trunk would stop it. Again: as noted SOMETIMES it DOES work and I'm doing the same thing. And fob is CLIPPED to OUTSIDE of backpack, so that's not an issue (and for wise-*rses fob dangles from backpack so signal doesn't have to go THROUGH me! ;)) But in the spirit of scientific method I will try approaching and moving and approaching again under these conditions.

(2) "That said, why not lock the car via the button in the trunk instead of just closing it (with the lock on it)? That locks the car and also closes mirrors, etc.... I LOVE this feature. Really smart that they included it."

OMGGG Do dis gurl feel DUM. I had NO idea that's what that OTHER button in trunk did. Really. I even looked it up in manual (P. 3-50) and didn't realize significance of what it said. THANK YOU SO MUCH!!! The times I DO open trunk before departing this will be brilliant. I note I DO NOT always open trunk so won't FULLY fix problem, but if hitting this button will close mirrors and make trunk auto-open next time I approach with fob and open car by pushing outside door button that will be HUGE! markpoisson: sir you ROCK!

(3) Midnightsun - your answer is the most complex - thank you - so I'll do it bit by bit.

"Your problem is you are using the door lock on the interior drivers door panel which does not activate the smart trunk nor the folding mirrors. Only way to activate these options are the key fob or exterior door handle button." As noted I DO suspect this is the problem and this would mean CAR is fine, -I- just need to figure how to use what G-d *ahem* I mean Hyundai, has provided! Did NOT realize I could LOCK the car by pressing OUTSIDE door handle button, COOL. Will try this and see how it works. Great information!!!! [Dayum there is JUST TOO MUCH this car can do!] Query: how do you KNOW the door IS LOCKED if you lock from outside handle as there's no "door button" you can SEE? Another Visual signal? Special sound?

"[D]oor panel switch needs to have different functions otherwise the mirrors would fold in/out every time you locked/unlocked the car when inside the car."

So what?? Why would I MIND if it did this?

"Also, if the functions were the same then you could be sitting in your car with the doors locked and any stranger could push the exterior button to unlock the doors and kill you."

Uh not sure how having inside door-button close mirrors and arm auto-trunk as you leave and lock car would make this happen? And further, key to UNlocking car per manual p. 3-11 is, "Press the button on the driver's outside door handle while carrying the smart key with you ... So no: someone outside car once you've locked it and fob is in car with you, CANNOT unlock the door AS HE DOESN'T HAVE THE FOB WITH HIM!!! Or am I missing something?


"The simple solution for you is to have the fob in a location where you can actually use it and not in your backpack ..."

Dude, thanks but nope. This is NOT the "simple solution" for me. I'm a disabled girl so A) not always pockets; B) can't carry stuff when using crutches; C) taking off backpack all the time is painful for me - torn rotator cuffs. If locking door from OUTSIDE will notify me so I KNOW it's locked and will arm trunk and shut mirrors every time, then Magic Managed!

(4) And for the person who mentioned the settings: I have gone through EVERY SETTING MULTIPLE times: no joy, no help, but thanks!
 
Locking the doors with the outside button will result in a single chime to tell you it is locked. Also, the mirrors will fold.
 
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So many responses, so little time!


First of all, as usual THANK YOU GALS/GUYS for all your input!

Responses to various questions and continued winnowing of possibilities:


(1) "Have you considered that when the FOB is on your backpack, it may be just slightly out of the proximity ..." AND "Agreed on the proximity of the key. Being in a backpack on your body will most likely block the signal."

While I admit to not being the teeniest gal on the block ... town ... county ... state ... planet ... universe .... no; I don't think a signal having to go the additional distance of ... me ... when I'm standing by the trunk would stop it. Again: as noted SOMETIMES it DOES work and I'm doing the same thing. And fob is CLIPPED to OUTSIDE of backpack, so that's not an issue (and for wise-*rses fob dangles from backpack so signal doesn't have to go THROUGH me! ;)) But in the spirit of scientific method I will try approaching and moving and approaching again under these conditions.

(2) "That said, why not lock the car via the button in the trunk instead of just closing it (with the lock on it)? That locks the car and also closes mirrors, etc.... I LOVE this feature. Really smart that they included it."

OMGGG Do dis gurl feel DUM. I had NO idea that's what that OTHER button in trunk did. Really. I even looked it up in manual (P. 3-50) and didn't realize significance of what it said. THANK YOU SO MUCH!!! The times I DO open trunk before departing this will be brilliant. I note I DO NOT always open trunk so won't FULLY fix problem, but if hitting this button will close mirrors and make trunk auto-open next time I approach with fob and open car by pushing outside door button that will be HUGE! markpoisson: sir you ROCK!

(3) Midnightsun - your answer is the most complex - thank you - so I'll do it bit by bit.

"Your problem is you are using the door lock on the interior drivers door panel which does not activate the smart trunk nor the folding mirrors. Only way to activate these options are the key fob or exterior door handle button." As noted I DO suspect this is the problem and this would mean CAR is fine, -I- just need to figure how to use what G-d *ahem* I mean Hyundai, has provided! Did NOT realize I could LOCK the car by pressing OUTSIDE door handle button, COOL. Will try this and see how it works. Great information!!!! [Dayum there is JUST TOO MUCH this car can do!] Query: how do you KNOW the door IS LOCKED if you lock from outside handle as there's no "door button" you can SEE? Another Visual signal? Special sound?

"[D]oor panel switch needs to have different functions otherwise the mirrors would fold in/out every time you locked/unlocked the car when inside the car."

So what?? Why would I MIND if it did this?

"Also, if the functions were the same then you could be sitting in your car with the doors locked and any stranger could push the exterior button to unlock the doors and kill you."

Uh not sure how having inside door-button close mirrors and arm auto-trunk as you leave and lock car would make this happen? And further, key to UNlocking car per manual p. 3-11 is, "Press the button on the driver's outside door handle while carrying the smart key with you ... So no: someone outside car once you've locked it and fob is in car with you, CANNOT unlock the door AS HE DOESN'T HAVE THE FOB WITH HIM!!! Or am I missing something?


"The simple solution for you is to have the fob in a location where you can actually use it and not in your backpack ..."

Dude, thanks but nope. This is NOT the "simple solution" for me. I'm a disabled girl so A) not always pockets; B) can't carry stuff when using crutches; C) taking off backpack all the time is painful for me - torn rotator cuffs. If locking door from OUTSIDE will notify me so I KNOW it's locked and will arm trunk and shut mirrors every time, then Magic Managed!

(4) And for the person who mentioned the settings: I have gone through EVERY SETTING MULTIPLE times: no joy, no help, but thanks!


ppen? And further, key to UNlocking car per manual p. 3-11 is, "Press the button on the driver's outside door handle while carrying the smart key with you ... So no: someone outside car once you've locked it and fob is in car with you, CANNOT unlock the door AS HE DOESN'T HAVE THE FOB WITH HIM!!! Or am I missing something?

You don't have to lock the car yourself when you inside, the car locks itself as soon as you put it in gear , or in settings you can choose when it locks, there is options like as I told that as soon as you put in gear, or as soon as you reach certain speed , also it's same for unlocking, it gives you options to unlock the doors when you put in parking position, unlock only drivers door or unlock all doors. Nobody can open the door from outside if you are inside and for example waiting for the green light , also regarding the lock the doors with outside button, the car twice gives all light signals and the mirrors fold also the light inside goes dark.
I don't know if you aware that there is button for light to come on as you open the door, when you close it without locking the light inside stays on for a while.
I hope we helped you to solve the issues or there is something we missed?
 
My point was the lock/unlock button on the drivers door panel functions differently than the others and using this method is what is causing all your issues you are having. Simply use the exterior door handle button and all is solved.
 
My point was the lock/unlock button on the drivers door panel functions differently than the others and using this method is what is causing all your issues you are having. Simply use the exterior door handle button and all is solved.

Exactly!
 
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