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Problems With Genesis - Groundrules

landtuna

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After reading through the very lengthy 'Problems' thread it dawned on me that the OP should have listed some ground rules as many of the 'problems' and complaints are not actually shortcomings. Here are mine:

1. Before buy the Genesis you supposedly looked the car over carefully and determined a suitability for fit. I.e., if you live in snow country driving a high performance RWD vehicle can be tricky - probably not a good choice, or, inotherwords, it ain't the car, it's you.

2. Likewise, purchasing an R-spec when you live in a city with terrible roads is also not the car's fault. The suspension didn't change after you bought it, you did.

3. "I wish it had...." is also not a "problem". It had what it had when you bought it so unless it crapped out later it is your shortcoming, not the car.

4. Hyundai dealers are not Lexus/MB/BMW dealers - that is correct....most of them anyway but you didn't pay a Lexus price for your Hyundai, did you?

5. Fuel mileage figures are always on the optimistic side and are not likely to represent actual owner usage so don't whine about your average MPG being a few MPG's short of what the manufacturer advertises. OTOH if your 3.8 is averaging less than 20 MPG in highway usage there is either something wrong with the car or the driver. You should be getting close to 30 MPG on the highway. My R-spec can get 28 reliability on the highway.

6. Dealers are dealers. That holds true for all makes and I will be the first to admit that not all Hyundai dealers are up to acceptable standards. If you are having a continuing problem with yours then find another and if it is still a problem write a factual latter to Hyundai and let them know. And don't let distance be a problem. You knew how far away that dealer was when you bought the car.

7. Read the manual. Yes it is long and detailed but it has been my experience that most everything regarding the operation of your Genesis is in there....somewhere. Lots of "problems" could have been resolved if only the operator had read the owners manual.
 
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Exactly! Educated consumers should have known these things prior to buying the car. There are legitimate concerns and then there are endless complaints about things that that shouldn't be surprising to anyone who properly researches prior to a major purchase.
 
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