Scamp
Registered Member
- Joined
- May 9, 2018
- Messages
- 98
- Reaction score
- 62
- Points
- 18
- Genesis Model Type
- 2G Genesis Sedan (2015-2016)
I am hearing conflicting things, but ultimately it seems best to ask owners who have actually purchased this way.
What did you buy, and what exactly were you granted for a warranty, complimentary service, etc? What were you NOT eligible for?
Language up for question is found here on page 19:
https://owners.genesis.com/genesis/...enesis-18MY_Owner-s-Handbook-and-Warranty.pdf
"If the vehicle was first placed in service as a Genesis Branded Manager Demonstrator Vehicle, or Genesis Branded Service Loan Car, the original (first) retail purchaser of the vehicle is considered the original owner, and the 10 year / 100,000 mile Powertrain Limited Warranty remains in effect."
My salesman seems to think this means the first person they sell it to... Genesis Customer Care doesn't seem to know the definitive answer yet and are going to get back to me.
FWIW, the car I'm looking at has a few thousand miles on it already and is still being used as a demo vehicle.
What did you buy, and what exactly were you granted for a warranty, complimentary service, etc? What were you NOT eligible for?
Language up for question is found here on page 19:
https://owners.genesis.com/genesis/...enesis-18MY_Owner-s-Handbook-and-Warranty.pdf
"If the vehicle was first placed in service as a Genesis Branded Manager Demonstrator Vehicle, or Genesis Branded Service Loan Car, the original (first) retail purchaser of the vehicle is considered the original owner, and the 10 year / 100,000 mile Powertrain Limited Warranty remains in effect."
My salesman seems to think this means the first person they sell it to... Genesis Customer Care doesn't seem to know the definitive answer yet and are going to get back to me.
FWIW, the car I'm looking at has a few thousand miles on it already and is still being used as a demo vehicle.

