Questions about 1st Genesis purchase

[Mark_888]

Dealer says there is a 5/60,000 bumper to bumper warranty still left on the vehicle. So now, it seems like an extended warranty makes less sense. I'd be paying $1,600 to cover 40,000 miles. Am I thinking of this correctly?

HYundai calls it bumper-to-bumper, but it is not, since there are exclusions. The audio and other electonic (Nav, Bluetooth, etc) systems only have a 36 month / 36K mile warranty.

 

[Uglydrummer]

HYundai calls it bumper-to-bumper, but it is not, since there are exclusions. The audio and other electonic (Nav, Bluetooth, etc) systems only have a 36 month / 36K mile warranty.

Wow. That's completely against what the sales guy said. I asked about the iPhone interface and he said it was covered if it or the stereo broke down for 5/60,000. Hmmmmm.....

Does it make a difference if the car is certified?

 

[trotti]

Does it make a difference if the car is certified?

Giving a CPO a better warranty than a brand new car wouldn't make much sense. My guess is, you've run into what many of us on the forum are quite familiar with - dealer incompetence.

One way around that - ask him to put that in writing and make sure it states that it's an essential term of the purchase. My guess is, he'll say "OK" then go and actually research the unqualified answer he already gave you and then come back and regretfully inform you that he was mistaken.

This is just like my salesman telling me the '12s came with 3G wireless hotspots.

 

[Mark_888]

Wow. That's completely against what the sales guy said. I asked about the iPhone interface and he said it was covered if it or the stereo broke down for 5/60,000. Hmmmmm.....

Does it make a difference if the car is certified?

If you want to know about the Hyundai manufacturer warranty, I would suggest you go to the Hyundai website and see for yourself (hint: audio, Nav, video, etc only covered up to 36K miles / 36 months). It is the same for all Hyundai vehicles sold in the US. If the dealer is offering some other kind of warranty, you need to get it in writing.

Also, in case you don't know, all contracts for more than $500 must be writing, and that includes all terms, conditions, and warranties. Oral statements and IM’s are unenforceable. This is according to the Uniform Commercial Code adopted by 49 states (Louisiana has some kind of French law thing governing contract law).

 

[Uglydrummer]

Thanks for all the help everyone. I really do appreciate it. Picking it up on Saturday am. Not going to get the HPP. Lookin forward to tinting, rebadging, etc!

 

[hwks1]

Wow. That's completely against what the sales guy said. I asked about the iPhone interface and he said it was covered if it or the stereo broke down for 5/60,000. Hmmmmm.....

Does it make a difference if the car is certified?

Dealers are incompetent. Educate yourself, never accept anything they say as fact.

 

[Uglydrummer]

Dealers are incompetent. Educate yourself, never accept anything they say as fact.

Why is it that with auto dealers and the government, you don't have to know $#!& about your job and you stay employed?

 

[Mark_888]

Why is it that with auto dealers and the government, you don't have to know $#!& about your job and you stay employed?

What? Auto dealers (really car salesman) are experts in getting you to buy a car from them and getting you to part with as much money as possible in the transaction. They will say anything to accomplish that. I don't understand why you think they don't know what they are doing (pardon the double negative).

 

[Uglydrummer]

What? Auto dealers (really car salesman) are experts in getting you to buy a car from them and getting you to part with as much money as possible in the transaction. They will say anything to accomplish that. I don't understand why you think they don't know what they are doing (pardon the double negative).

Very good point. Perhaps I'm overthinking it...

 

[acoga]

Very good point. Perhaps I'm overthinking it...

I think the disconnect is between what we want them to be good at versus what they're compensated to be good at!

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