Sunroof seals/gaskets

[PatrickStern]

How is the 2018 compared to yours? Do you notice any difference in driving/dynamics?

 

[1FstYota]

Alright, dealer called, sounds like they got a new seal which had the same problem being short. They said they are calling a OEM parts investigation team to see why this part is not the same as the original part. Told me to keep the loaner as long as I need or they can temp stretch the seals until they get it figured out.

So I'm keep this car for the week and if they have no word I'll take it back and go on vacation and see what they find after.

 

[kolme]

Alright, dealer called, sounds like they got a new seal which had the same problem being short. They said they are calling a OEM parts investigation team to see why this part is not the same as the original part. Told me to keep the loaner as long as I need or they can temp stretch the seals until they get it figured out.

So I'm keep this car for the week and if they have no word I'll take it back and go on vacation and see what they find after.

Not a bad deal. Sucks the seals keep being short, but is awesome that you get to drive around in a 2018 in the meantime.

 

[1FstYota]

Not a bad deal. Sucks the seals keep being short, but is awesome that you get to drive around in a 2018 in the meantime.

I'm def not complaining, I'm just glad the dealer is being responsible and investigating on the reason rather than installing it and handing it back to me like the original poster of this thread.

The 2018 loaner is just a bonus at this point.

 

[kolme]

I'm def not complaining, I'm just glad the dealer is being responsible and investigating on the reason rather than installing it and handing it back to me like the original poster of this thread.

The 2018 loaner is just a bonus at this point.

Always good to have a responsible dealer. That's one concern I do have with our cars is that my local dealer seems a bit.. meh, In fact, among other dealers they have a bit of a bad reputation. Hopeful that my first visit to their service department is contrary to their reviews.