The Genesis Bluetooth Audio ECHO Issue Discussion

[Luka]

I spoke to Genesis customer service twice in February. I was told to expect an update by the end of February or beginning of March . . . .

This is not only a convenience issue, but also a legal/safety issue. In my state, it is illegal to use your cell phone while driving and I never did so even before. Accordingly, if I am on the highway, it is currently impossible to use the phone because by keeping the volume below 20, I cannot hear what is being said due to road noise. Part of the reason I bought a GV80 was its purported connectivity, so I am pretty frustrated and disappointed.

The dealership wants to replace the "head unit," but based on what is on the board here, it does not appear that will serve any purpose. Has anyone tried that?

Today I got an OTS for my 2023 gv80. We shall see if that solves the problem.

 

[KPM_2023_G80]

I received Audio System Update SW Version: RG3_22.USA.P6.001.007.240306 dated 4/5/2024 and the problem is now GONE! If your system does not automatically update, I suggest that you either manually initiate the download or visit your servicing dealership and ask them to do it.