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Update / Upgrade Audio

We are having the issue with the system locking up and getting no sound. The dealer has ordered parts, i assume a new head unit. Now i am not sure i want to let them replace it. Maybe the software upgrade will come out that will address the problems without creating new ones. Going to be watching this closely. I am sure the service department will not be up to speed on these new issues.
 
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Please disregard, I am going to get it replaced. Thank you anyway!!
 
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