Voice Recognition

[Richard Ft. Lauderdale]

For some reason I am having a problem with the voice recognition system. I have a V6 Tech package. When I press the voice button on the steering wheel I get the usual "beep" which means it is ready for me to speak. But no matter what I say it does not respond back. For instance: if I say "navigation commands" or "phone commands" it waits a few seconds and says something like "possible responses are" and then says what the possible responses are. In other words, it is not hearing my commands. I have tried turing the car off and restarting the car. I have tried a normal voice. I have tried screaming. The same thing happens if I press the phone button on the steering wheel.

This has happened once before on my way to the Miami Genesis driving event in August. When I was on my way home it worked fine. Now it is happening again. Back in August I thought it was because my partner had turned the volume down as low as it would go. But I have checked the volume it it is set where I usually have it.

 

[BaywayRic]

For some reason I am having a problem with the voice recognition system. I have a V6 Tech package. When I press the voice button on the steering wheel I get the usual "beep" which means it is ready for me to speak. But no matter what I say it does not respond back. For instance: if I say "navigation commands" or "phone commands" it waits a few seconds and says something like "possible responses are" and then says what the possible responses are. In other words, it is not hearing my commands. I have tried turing the car off and restarting the car. I have tried a normal voice. I have tried screaming. The same thing happens if I press the phone button on the steering wheel.

This has happened once before on my way to the Miami Genesis driving event in August. When I was on my way home it worked fine. Now it is happening again. Back in August I thought it was because my partner had turned the volume down as low as it would go. But I have checked the volume it it is set where I usually have it.

Not sure how you do it, but I seem to recall reading there is a mute function somewhere, probably related to the phone. Either way, it turns off the mic. Just a thought on somewhere to look.

 

[Richard Ft. Lauderdale]

I just went out to check if there is a mute button.

There is a volume control for the car's voice. It can be turned down so it can't be heard at all. I don't see any button to mute the voice of the driver.

But guess what? It works now. This seems to be a sometimey thing. Sometimes it works and sometimes it don't.

It would appear from the lack of responses that this is not happening to others.

 

[Bernie]

I've started having problems with the Tech package about three weeks ago. Back then, the problem was intermittent but now it is consistent.

From a clean start (car powered off for a while), I can use all center console functions (NAV, phone, AM/FM/XM, Info, iPod) without problems.

The problems start when I use voice activation. Otherwise everything seems to be fine. As I mentioned in another posting (No sound from speakers), when I press the voice activation button (on steering wheel), the system either makes a pregnant pause before responding or says "Please Wait". In either case, after waiting for 30 sec or more, the system usually comes back and takes my voice command. In a few cases, it never responds. Regardless of what happens after I initiate voice activation, I end up losing sound from my speakers and the iDrive knob doesn't work. No matter what I do afterward, I can't recover either function. Note, that even if I turn off the car and turn it on again immediately, the iDrive is still dead but at least I have sound. The iDrive problem goes away if I turn the car off and leave it off for a while.

For those with the problem, can you let me know how long you have had the car? I've had mine since Aug 2008. I'm wondering if this could point to a software design issue with the voice activation software. Funny though, it worked fine when I bought the car, but now the problem appears to be very repeatable.

Anybody with a similar problem out there?

 

[Richard Ft. Lauderdale]

I paid for mine on the last day of July. Took possesion the next day.

Yesterday my radio quit so I pulled over to try to figure out what happened. I turned off the engine and restarted it and the radio worked. As soon as I put it in gear the radio quit again. The I noticed that there seemed to be a phone call coming call through. I tried to answer the phone but got nothing. When I got home I looked at the phone to see who called. I didn't speak to the person until this morning and I asked him if he called yesterday and he said no that I had called him. I have an iPhone and I don't have his number entered into the car's phone book and the phone can't dial a number when it's locked so I am completely baffeled as to how the phone called him. That does tell me why the radio quit but I don't know how the phone made a call when it was locked.

 

[BacktoHyundaibychoice]

I paid for mine on the last day of July. Took possesion the next day.

Yesterday my radio quit so I pulled over to try to figure out what happened. I turned off the engine and restarted it and the radio worked. As soon as I put it in gear the radio quit again. The I noticed that there seemed to be a phone call coming call through. I tried to answer the phone but got nothing. When I got home I looked at the phone to see who called. I didn't speak to the person until this morning and I asked him if he called yesterday and he said no that I had called him. I have an iPhone and I don't have his number entered into the car's phone book and the phone can't dial a number when it's locked so I am completely baffeled as to how the phone called him. That does tell me why the radio quit but I don't know how the phone made a call when it was locked.

Probably ATT delivering an old message from a downtime. I sometimes get voice mails a week or 2 after the actual call.
(iPhone also)
Now about the radio...

 

[Calvin]

Not exactly the same problem but this morning when I pulled out of the garage my XM came on to a station I have never listened to. When I tried to change it back it only cycled through 3 stations all 600 series. I turned it to FM. Later in the day I tried XM again and it came on to my old station! Maybe poor sat coverage but strange that it would jump to 600+ stations. Not sure what happened (Gremlins?) but its OK now. Picked up the car mid December.

 

[Turanacus]

anyone have a list of the voice commands that can be used, i know you have say certain commands a particular way, any cheat sheets?

 

[Calvin]

Try page 242 of the DIS Manual to start.

 

[Turanacus]

found it, thanks! page 28 in the Driver Information System Quick Reference Guide.pdf had everything I was looking for.

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