XM Radio not working

[G Hack]

XM Radio has no signal alert...contacted listener care @ XM and unable to connect a signal to satellite (Subscription is current)...their recommendation is to take it in to the dealership.

Anyone else experience this issue and is this something I can do manually to reset/connect XM w/out a trip to the dealership?

Thx for any advice

 

[bmbutler]

Unfortunately, if XM has sent a signal and you still don't receive it, something is wrong.

 

[flynblind]

There is a known common problem with the shark fin antenna leaking water into the housing and causing corrosion to the antenna connectors inside there. I had a 2012 that experienced the same symptoms as you have described after about 1 year of ownership.

Take it to the dealership and have them inspect the antenna.

 

[ASHDUMP]

If you're out of warranty you can do what I did an replace the antenna... I took some pictures as well. See this thread.

http://genesisowners.com/hyundai-genesis-forum/showthread.php?t=11687