I have a 2012 Hyundai Genesis sedan R-spec and I belong to the Hyundai Think Tank. Below is a recent post I put on the site pertaining to the software:
I love the car and this is my 1st Hyundai. I agree the Navigational software must be updated ASAP to current customers via update. Because my unit forces me to input the street 1st before the city for example "Main Street" the current system then shows over a hundred possibilities of all nearby towns and cities, and I do not have time to scroll through each one to maybe get the correct one for my destination.
Now if the City is programmed prior to the street in the software for destination choices this would narrow the choices down to one or two thus making the system usable. Please Hyundai show your support for current owners and send a update down the pipeline to our service centers so I can truly enjoy my new 2012 Hyundai!!
I understand for model year 2013 the navigational has been improved as this is a known issue allowing state / city / street input in said order. Knowing that please take care of your existing customer base. This will inspire future sales from the largest sales base, which of course is current and prior Hyundai owners. I have contacted Hyundai and their mapping 3rd party software provider and also sent e-mails to no avail for months now. Thank you in advance!!!
PS: I have discovered a temporary work around to input the city prior to the street via the voice recognition software. I will out lay the steps below. But please understand that the software still must have an update to use the DIS to input city prior to street.
1) Press voice button on the steering
wheel (you do not have to be in the navi screen).
2) Say exactly "Enter City"
3) Say your City for your destination choice.
4) Then you will be allowed to enter your street, after you press the voice button again, or press down on the DIS knob. (Do not use the voice function)
5) Then you will be prompted to enter the house or business number, after you press the voice button again or press down on the DIS knob. (Do not use the voice function)
6) Now here is where it gets tricky, if you just say enter at this point or press down on the DIS you will have to start all over and become frustrated, so follow step 7 exactly below.
7) Looking at the options now on screen you must say exactly what it shows and says, after you press the voice button or when prompted by the software say exactly " Start Route Guidance".
My prior vehicle was a 2006 Toyota Prius fully loaded and the Navi in that vehicle was 100 times better than my 2012 Hyundai Genesis Sedan R-Spec. Sad especially since my current vehicle is 6 years newer and cost twice as much.
So lastly we need a campaign TSB to the service centers at the dealerships to update our units with State / City / Street operation on the DIS without forcing the customer to jump tall buildings using the voice recognition software that should also be updated as well.