2010 almost certainly will have suspension changes

[Nabber]

Unfortuately, the people who berate me for posting and claim I did not do my homework clearly haven't done theirs and actually read anything I posted. The exact opposite is true and that was part of the problem.

??? I must have missed it somewhere. How long did you test drive YOUR car before signing on the dotted line? I see where you drove others for hours (which you explicitly state were "acceptable") but couldn't find where you say you even drove yours once before signing. I may have missed that.

Why in heaven's name would I be willing to lose $6,500 on a car if the ride was so smooth and delightful or just a little rough on certain roads like all other cars. Please.

Remember, we don't know you.

• Maybe you lost your income and are hoping to bail out of a contract (you could be self-employed so would not qualify for the Hyundai Assurance)?
• Maybe your wife just found out she is preggers and you are worried about payments, so a used Accord would be more suitable?
• Maybe your folks decided to give your family a car when they traded up so the new car payment is wasteful. Better to make up an exaggerated story then lose $6,000.

You see, there are many reasons why someone may need to make fantastic claims.

The dealer offered me maybe (their words) $28K on trade -more likely $27,500 (their words).

or is it...

...one week and 700 miles and the value goes from $32,240 to $26,000.

Listen, I hope you get out from under it as much as the next guy but to constantly hear your crusade thread after thread is amusing, if not tiring. We already have one person who has driven your car and thinks it's fine. Which leads me back to my first point. Did you even test drive the car that you bought?

 

[doug725]

Yes that is what I'm doing - exaggerating in some vain hope that a posting on a mesage board will convince Hyundai to give me money back. What nonesense. What is your motive - Hyundai employeee???? And yes all the test drive info is in my postings so yes you did miss it. Actually, what I was trying to do was dialouge with people, get some info, find others who had similar concerns and figure out what the hell was going on with my car. As for Hyundaibychoice - as I've said if you like how it drives - great. I appreciate him giving me the opportunity to drive his vehicle. His V-8 was not a nervous ride (as I told my wife), but frankly, it floated like on old Buick over every bump and swell. He bought his without a test drive of any sort and thus I would think neeeds to justify his purchase - and given his satisfaction with his ride and my car I can only conclude he has very low expectations for his vehicle. I've driven 23 vehicles over the same course - MY Genny sucks 90% of the time - period.

At this point there is no purpose to this dialouge anymore since it's basically just become a stupid pissing contest. I'm not interested in convincing anyone of anything. I've got 75 individual postings and emails (five reviews) all commenting on the poor ride characteristics - that's all I need out of this. If the four or five chronic posters in here are happy and wish to continue bitching about lack of a cooled passenger seat and other nonesense - great. I know many people have no issues and that's great - enjoy your ride. I've made no claim ever that everyone will experience what I do. I've always described my own personal experience in the naive notion someone may be able to help me make a decision/calrify. Others DO have an issue as well - whether or not YOU chose to believe it or expereince it yourself is irrelevant.

 

[rkgenesis]

My friend and I test drove Hyundai Genesis V8 just few weeks ago. We thought it was buttery smooth. I currently drive the Azera. We test drove the Pontiac G8 and the Lexus IS 250/350 before test driving the Genesis that same day, within 2 hour span. And we were driving the Audi A4 to the dealership.

At no point, we thought the ride was hard. We drove it by the rough areas and the highway. I am bit puzzled by the suspension problems. Can someone clarify this issue? If this is an issue at all?

I also test drove the Genesis Coupe, which also was good.

 

[Mark_888]

My friend and I test drove Hyundai Genesis V8 just few weeks ago. We thought it was buttery smooth. I currently drive the Azera. We test drove the Pontiac G8 and the Lexus IS 250/350 before test driving the Genesis that same day, within 2 hour span. And we were driving the Audi A4 to the dealership.

At no point, we thought the ride was hard. We drove it by the rough areas and the highway. I am bit puzzled by the suspension problems. Can someone clarify this issue? If this is an issue at all?

I also test drove the Genesis Coupe, which also was good.

You haven't read all the posts dealing with the suspension issue (in many different threads). It is not an issue of hard vs soft. It is an issue that sometimes on roads with a continuing pattern of imperfections, the Genesis (under the right circumstances) can exhibit a jittery or bouncy ride, as if the frequency of the springs has been touched off by some resonance. If the car is driven fully loaded down with passengers, the problem is usually less noticeable. Seems to be more noticeable in cold weather. Most of the people who complain about it did not notice it during their test drive, so it is not a surprise you did not notice it either.

 

[rkgenesis]

I have read this on edmunds forum and this forum in particular. I know that automobilemag had complained about it, and i think Hyundai sent new tires... some people in this forum said that there will be some remedies for 2010 model... Some have said that this is just way the Genesis drives by comparing to bmw 5 series rough driving characterstic. I am not sure whom to believe. Since, you said that most complainers did not notice... how would a person test a vehicle out? What is your suggestion? How much rougher is this car compare to Azera? Btw, G8 was very smooth, surprisingly...

 

[Mark_888]

I have read this on edmunds forum and this forum in particular. I know that automobilemag had complained about it, and i think Hyundai sent new tires... some people in this forum said that there will be some remedies for 2010 model... Some have said that this is just way the Genesis drives by comparing to bmw 5 series rough driving characterstic. I am not sure whom to believe. Since, you said that most complainers did not notice... how would a person test a vehicle out? What is your suggestion? How much rougher is this car compare to Azera? Btw, G8 was very smooth, surprisingly...

It depends on the road conditions as to when the suspension gets "excited" and becomes "jittery" or "unsettled". It doesn't always happen when you would most expect it. One rough spot of bump will not do it (IMO). That is what I meant when I said that some people who complain now, did not notice any problem during a test drive.

But my suspension is a little better in warmer weather, either that or it gets a little better as time goes on. It is also very dependent on how much weight is on the rear of the cars (trunk load, passengers, etc).

Under normal circumstances, a suspension that is softer tends to be bouncier and have less control than a firmer suspension. But that is probably not the case here. That is why I said it is not so simple as whether the ride is too firm or too soft. My gut feel is that the rear springs have some sort of problem, like being to brittle, or too "wired" (no pun intended).

 

[Duaine]

Has anyone else saw the following statement in Hyundai's Genesis owner forum http://www.experiencegenesis.com/page/home?

5/15/2009 1:54 PM


09genesis

Posts: 10
Joined: 3/12/2009

I met today with two Hyundai factory reps, they rode in my car for about 20 minutes,their final determination was the car rides terribly.
They explained to me that the 2010 Genesis suspension has been redesigned and there is significant improvement. They are going to replace the suspension in my car with the 2010 suspension components. Since the parts are not available in the US and have to be ordered from Korea, it's going to take 3-4 weeks for them to arrive. In addition, they told me that both the reps and a rep from Hyundai engineering will be there to supervise the installation. I guess enough people have complained and they recognize the problem and are going to make the necessary repairs. It's a step in right direction on Hyundai's part to make the Genesis owners that have experienced the bad ride happy. I will keep everybody posted as to the results.

I have contacted my local Hyundai dealership and have them trying to get more information about this. Also, I am trying to contact the person who posted this to see if I can get his dealerships name, location and phone number. I would like to get the facts so that I can push a little harder with some of the local Hyundai dealerships around me. I have found out on more than one occasion that information that one dealer may have on something other dealers often seem in the dark about.

 

[Mark_888]

Has anyone else saw the following statement in Hyundai's Genesis owner forum http://www.experiencegenesis.com/page/home?

5/15/2009 1:54 PM


09genesis

Posts: 10
Joined: 3/12/2009

I met today with two Hyundai factory reps, they rode in my car for about 20 minutes,their final determination was the car rides terribly.
They explained to me that the 2010 Genesis suspension has been redesigned and there is significant improvement. They are going to replace the suspension in my car with the 2010 suspension components. Since the parts are not available in the US and have to be ordered from Korea, it's going to take 3-4 weeks for them to arrive. In addition, they told me that both the reps and a rep from Hyundai engineering will be there to supervise the installation. I guess enough people have complained and they recognize the problem and are going to make the necessary repairs. It's a step in right direction on Hyundai's part to make the Genesis owners that have experienced the bad ride happy. I will keep everybody posted as to the results.

I have contacted my local Hyundai dealership and have them trying to get more information about this. Also, I am trying to contact the person who posted this to see if I can get his dealerships name, location and phone number. I would like to get the facts so that I can push a little harder with some of the local Hyundai dealerships around me. I have found out on more than one occasion that information that one dealer may have on something other dealers often seem in the dark about.

I am expecting an apology from everyone who gave me hell about this.

Also, for those of you who have profusely claimed your suspension is perfect, your name has been given to Hyundai and you will not be eligible for an upgrade (although I am sure you will be the first ones asking your dealer about it).

 

[Duaine]

I am expecting an apology from everyone who gave me hell about this.

Also, for those of you who have profusely claimed your suspension is perfect, your name has been given to Hyundai and you will not be eligible for an upgrade (although I am sure you will be the first ones asking your dealer about it).

Ok I got a reply from this guy and I had assumed the dealers had got the go ahead for updating the suspension. That part is so far not true. He indicates that you have to call Hyundai and ask to meet with a factory rep at your dealership. From this they determine if your Genesis needs the update. It doesn't sound like that easy or quick of a process thus far. I wished that they would just issue a TSB or something and those with the suspension issues could get all fixed up. Heck my car may already be a year old before it rides the way that it should have from the beginning. This guy claims he will inform everyone of the end results after his update is complete.

 

[mk1]

I am expecting an apology from everyone who gave me hell about this.

Also, for those of you who have profusely claimed your suspension is perfect, your name has been given to Hyundai and you will not be eligible for an upgrade (although I am sure you will be the first ones asking your dealer about it).

Sorry Mark, no apologies required. Indeed you turned out to be correct, but your facts were circumstantial at best as you provided no factual data.

Can't you just be pleased with development?

______________________________

Help support this site so it can continue supporting you!

 

[Mark_888]

Sorry Mark, no apologies required. Indeed you turned out to be correct, but your facts were circumstantial at best as you provided no factual data.

Can't you just be pleased with development?

What do you mean my facts were circumstantial? I told you that I was told by a highly informed source that the suspension would be changed. Those were the facts available at the time. I can understand that some people would not consider that as proof, but I did not expect to be called a liar.

 

[ImInPA]

Mark, you should have revealed your source as this user did for the good of all Genesis owners. Also, it is up to Hyundai to determine if the vehicle has the problem. The factory rep that drove Doug's car found no issues. Even doug said his car behaved differently on that day. It still boils down to subjective "seat-of-the-pants" determination. Doug would likely still have been screwed. If there is a problem, Hyundai needs to announce the availability of suspension modifications for customer complaints regarding bad ride and instruct the dealerships to replace the affected parts upon customer request. I can't help but think how much sooner this would have happened if you had revealed your sources so that members on this forum could have rallied behind you and doug's issues and bombarded Hyundai with "factual" information regarding this issue. At least the owner referenced in this thread had the "social integrity" to "damn the evil corporation", name names, and provide a genuine service to other Genesis owners. If you had taken the "high road" as this owner did, this entire issue would have been handled differently and you would not feel the need for any apologies. It is one thing to complain, there are many complainers out there. It is another thing to offer a solution and lead. You had the chance to do the latter, but, chose to do the former.

 

[Mark_888]

Mark, you should have revealed your source as this user did for the good of all Genesis owners. Also, it is up to Hyundai to determine if the vehicle has the problem. The factory rep that drove Doug's car found no issues. Even doug said his car behaved differently on that day. It still boils down to subjective "seat-of-the-pants" determination. Doug would likely still have been screwed. If there is a problem, Hyundai needs to announce the availability of suspension modifications for customer complaints regarding bad ride and instruct the dealerships to replace the affected parts upon customer request. I can't help but think how much sooner this would have happened if you had revealed your sources so that members on this forum could have rallied behind you and doug's issues and bombarded Hyundai with "factual" information regarding this issue. At least the owner referenced in this thread had the "social integrity" to "damn the evil corporation", name names, and provide a genuine service to other Genesis owners. If you had taken the "high road" as this owner did, this entire issue would have been handled differently and you would not feel the need for any apologies. It is one thing to complain, there are many complainers out there. It is another thing to offer a solution and lead. You had the chance to do the latter, but, chose to do the former.

I am sorry, but you are mistaken.

I made no claims about whether Hyundai would fix a 2009 suspension or whether a retrofit was even possible. All I said was that there would be changes to the 2010 suspension to address the problem. There was no proof that I could possibly have offered you that this would actually happen. If I told you where I got my information, you would question that just like you questioned everything else I said.

The information released above is public information (posted on a website) of what actually happened (supposedly) to a Genesis owner. The information I passed along was not public, and was information about what was planned for 2010, not what had already happened. At the time I was told the information, I was actively trying to persuade Hyundai to make the suspension changes available to 2009 owners. So I felt it was best not to betray any confidences before they made a decision about a 2009 retrofit (a decision which had not been made at the time). IMO, I did what was best for 2009 owners (since that includes me), and even provided benefit to potential purchasers who may want to wait until 2010.

So IMO I was taking the high road by not betraying a confidential source, and at the same time trying to persuade Hyundai to do what is in the interest of current Genesis owners. I also tried to explain to Hyundai that it was in their best interest to fix the problem, both in private discussions and on this forum (where I was routinely called all kinds of names for complaining about a suspension that supposedly needed no changes). You were among those who downplayed the problem and repeatedly pummeled me about my posts on the subject.

Trust me, Hyundai had the "factual information" about the problem long ago. The only thing that was not decided yet was what the fix would be, and how the fix would affect 2009 owners, and I did not want to back Hyundai into a corner where they might prematurely make a decision unfavorable to 2009 owners.

The "problem" you have with my original post in this thread is not the content of what I posted, it is that you did not believe me, and now you own a Volvo. That is your problem, not mine.

As far as apologies, I was only kidding. I know there are always some jerks (and maybe some Hyundai dealers who want to clear out 2009 inventory) on this forum, and there is absolutely no hope of any apologies. I was just getting even.

 

[Nabber]

I'm not convinced this is real. It certainly may be, but requesting and/or offering apologies for this issue seems a bit premature.

I'll believe it when it happens.

 

[Mark_888]

I'm not convinced this is real. It certainly may be, but requesting and/or offering apologies for this issue seems a bit premature.

I'll believe it when it happens.

That's fair and completely up to you. But let's not kid ourselves, there aren't going to be any apologies regardless of what happens.

 

[kaberle]

Mark, you should have revealed your source as this user did for the good of all Genesis owners. Also, it is up to Hyundai to determine if the vehicle has the problem. The factory rep that drove Doug's car found no issues. Even doug said his car behaved differently on that day. It still boils down to subjective "seat-of-the-pants" determination. Doug would likely still have been screwed. If there is a problem, Hyundai needs to announce the availability of suspension modifications for customer complaints regarding bad ride and instruct the dealerships to replace the affected parts upon customer request. I can't help but think how much sooner this would have happened if you had revealed your sources so that members on this forum could have rallied behind you and doug's issues and bombarded Hyundai with "factual" information regarding this issue. At least the owner referenced in this thread had the "social integrity" to "damn the evil corporation", name names, and provide a genuine service to other Genesis owners. If you had taken the "high road" as this owner did, this entire issue would have been handled differently and you would not feel the need for any apologies. It is one thing to complain, there are many complainers out there. It is another thing to offer a solution and lead. You had the chance to do the latter, but, chose to do the former.[/Q


I have not said much in these forums............ But I will say this to Mark and Doug.......... As far as I am concerned........... my Genesis suspension behaves pretty much as I would expect it to.......... It is firm but not harsh....... I still say as I have before it is a matter of perception.......... You ask most guys on here if Angelina Jolie is hot and they will say yes......... to me she is EWWWWWW ......... perception......... how a suspension behaves is as much a function of how you expect it to behave as anything else......... Mark and Doug can say all they want to discredit the rest of our opinions on the matter by impkying they know better.............. But for those who are reading these posts and don't own a Genesis............. I vote thumbs down to Mark and Doug and there issues with the suspension......... As far as taking a $6000 loss on a trade in........ welcome to the big leagues Doug...... If you bought a Mercedes for $80,000 it would be worth $70,000 the minute you drove it off the lot.........

 

[Ron K]

I also don't say much on this forum, but I have to agree with kaberle. Doug & Mark, I think it is time for you to move on with your life. Enough complaining already. I love my Genesis and think the suspension is just fine. It is not as harsh as my 2008 Mazda Miata, which I also love.

 

[StefanProdan]

Out of curiosity, can someone paste the relevant posts from the other board to here for those of us that don't own a Genesis and can't read it?

 

[Mark_888]

I also don't say much on this forum, but I have to agree with kaberle. Doug & Mark, I think it is time for you to move on with your life. Enough complaining already. I love my Genesis and think the suspension is just fine. It is not as harsh as my 2008 Mazda Miata, which I also love.

I started this thread to post information I had obtained about the plans for the 2010 Genesis suspension changes. If you don't like this thread, then by all means move on with your life and ignore this thread. There are plenty of other threads for you to look at like people complaining about stock wheels, stock lighting, leather seats, problems with audio system, etc, or any other thread you would prefer.

 

[kaberle]

I started this thread to post information I had obtained about the plans for the 2010 Genesis suspension changes. If you don't like this thread, then by all means move on with your life and ignore this thread. There are plenty of other threads for you to look at like people complaining about stock wheels, stock lighting, leather seats, problems with audio system, etc, or any other thread you would prefer.

That is a pretty poor come back Mark...... you don't own this place just like we don't own this place........ we are just saying..... after 757 posts....... ( my God do you do nothing else but post on here)....... we..... THE MAJORITY have heard enough of you......... its not that we have a problem with listening to peoples issues........ its that after hearing you and especially Doug harp about this particular issue it gets nausiating especially when probably most of us don't have the same issue to the degree that you do..... and no I won't move on.......I have every right to be here as much as you do........ It's real simple...... if you have a problem with the car I suggest you sell it and buy something else....... and stop subjecting the rest of us to your wisdom........... Like I said before......... don't be telling me to ignore this thread...... I have every right to read it and tell you what I think of your comments..... Your proper response would be .... thank you for your comments... we will agree to disagree........ not ...... Ignore this thread and move on........