List your problems since taking ownership

[davidfitzgerald]

We have had our '16 htrac ultimate for a month now (just over 900 miles on the odo). Everything is good so far except for a couple of false positives on the driver's side blind spot monitor. False positive is better than false negative🤔.

Has anyone else had this kind of thing happen?

 

[genesis333]

I have not.. other than it vibrating when im in the turn lane.

 

[kn5owa]

Still zero probs - Genesis will be 2 yrs old on Feb 6

Biggest prob. around here is speed traps all over the place

That big V8 is the devil's workshop - to use the old expression

 

[Ragnar]

Noticed that my trunk wouldn't open when pressing the switch,finally figured it out. I was pressing and holding the switch,
Just pressing it momentarily and releasing it and truck opened normally!!👍🏻

 

[Jim Karns]

4 times no start (dead battery). towed in once
1 body control module.
3 new battery's.
1 Radio
1 amplifier
2 blind spot camera's
Computer re-flash for camera's
41 days in dealer shop for repairs (Bought car 7/1/16) car has 4400 miles !
Dismal response from factory rep. Including NO CALL BACKS... Are you reading this "Rachel"
Condescending/arrogant "help" (insert sarcasm here) from Premium customer service center.
Rejection of request to buy back or refund "lemon" car. seeking a lemon law lawyer now-
No help from office of President other than getting "Rachel" to grace me with a return call
Other than that - I couldn't be more pleased if I were twins...
Hyundai - I now understand why you have such a strong warranty... YOU NEED IT!
I HAVE TO SAY - THIS IS ONE SHITTY CAR COMPANY!
NEVER AGAIN!

 

[davidfitzgerald]

We are finding that even the V6 is deceptively fast. Very easy to find yourself going faster than the speed limit without realizing just how quickly you are going.

 

[Seth]

i have leased the genesis since they first came out. i'm on genesis number #4 - 2016 AWD Genesis - love it! the pano sunroof has been ticking, torquing and rattling since i got it. just last week, after it was in for service 3x on the matter, the entire roof was replaced. it took almost 2 weeks, but my terrific dealership (Dean Team Hyundai, St. Louis, MO) took great care of me. It is now noise free and running great! i experience an ongoing annoyance with the android system that runs the nav, radio, bluetooth, etc. it is really laggy and slow. it has been since the first genesis i've had. i updated the bios so now it works with apple carplay, but i don't use it, i prefer the bluetooth, but it's still really slow.

and, yes, mine gets dirty - so - i wash it! It's a joy to drive, it's always ready for an adventure. i love my Genny!

 

[zeez]

Passenger-side mirror would not adjust outwards/right - mirror assembly had to be replaced

Clicking noise in steering wheel when turning or resetting after a turn (whether or not LKAS is on)

when Rear vent is not 100% open it tends to put out warm air even when it is set to the coldest setting

sunroof rattle

memory seats sometimes seem to get stuck keeping the seat too far back. Inconsistent

 

[Jim Karns]

4 times no start (dead battery). towed in once
1 body control module.
3 new battery's.
1 Radio
1 amplifier
2 blind spot camera's
Computer re-flash for camera's
41 days in dealer shop for repairs (Bought car 7/1/16) car has 4400 miles !
Dismal response from factory rep. Including NO CALL BACKS... Are you reading this "Rachel"
Condescending/arrogant "help" (insert sarcasm here) from Premium customer service center.
Rejection of request to buy back or refund "lemon" car. seeking a lemon law lawyer now-
No help from office of President other than getting "Rachel" to grace me with a return call
Other than that - I couldn't be more pleased if I were twins...
Hyundai - I now understand why you have such a strong warranty... YOU NEED IT!
I HAVE TO SAY - THIS IS ONE SHITTY CAR COMPANY!
NEVER AGAIN!

Hyundai is thankfully re-purchasing the car.

 

[RyanB]

My biggest complaint is the flutter noise when I start driving between 26-31 MPH coming from the drive shaft, other issues as follows
Tire noise and vibration when tires are cold or sitting for a few hours.
Window switches randomly become unresponsive, it will take 3-4 presses to get a window besides the drivers side down.
Trunk switch on dash randomly becomes unresponsive. Fast press long hold it doesn't matter some days it just wont work. Rear deck switch and key fob work just fine.
Sunroof will become quiet if left unopened for days until you use it then it creaks like crazy until a few more days of non use.
4x now my sound system has become unresponsive, cds play, phone is on but no sound or system warnings. You have to turn off the car and open and close the door before restarting the car to get sound back.
The navigation system is a joke. 80% of the time its not even close to recognizing what I am saying. My other Hyundai didn't have this issue.

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[lobsenza]

Nav works well using Google to set destinations, but requires a subscription.

 

[Munch520]

25,000 miles and no huge problems. Sunroof was noisy, they fixed it. Some rough idles were also fixed by a throttle body cleaning.

Everything else works fine - exactly as expected

 

[smirn0ff]

Mine European model V6 AWD.
The only problem was with the connector of the heads up display when new. Replaced under warranty.
Great car, waiting for the 3.3T Sport model

 

[digmyGenesis]

I ran into the following issue. Any help here will be appreciated.
1. Steering wheel squeaks when turning left, silent when turning right.
2. When at a stop light the parking sensors start to beep and show warning on dash. It happened when the car is clean.
3. The iPod not working on the deck. I have tried upgrading to the most recent map. Tried different iPhones. It connects and disconnects. The the music switches from iPod to Bluetooth and back again. Feels like someone is disconnecting and connecting the cable. It will be hard to describe this to dealer

 

[balfor]

I ran into the following issue. Any help here will be appreciated.
1. Steering wheel squeaks when turning left, silent when turning right.
2. When at a stop light the parking sensors start to beep and show warning on dash. It happened when the car is clean.
3. The iPod not working on the deck. I have tried upgrading to the most recent map. Tried different iPhones. It connects and disconnects. The the music switches from iPod to Bluetooth and back again. Feels like someone is disconnecting and connecting the cable. It will be hard to describe this to dealer

1. That happened to me, they replaced the steering wheel clock spring under warranty.
2. It is probably other cars near you interfering and giving a false waring. BMW X3, x5 seem to be the worse on mine but have also noticed it happens with ford fusions. If these types of cars are near you don't worry about it.
3. no idea, I only have an iPhone connected via bluetooth.

 

[TEF]

Thus far, not a single problem with either my '09 or '16 Genesis. In fact, these two vehicles have had fewer problems than any vehicle owned to date and those included: Toyota(2), Nissan(2), VW(3) and Volvo(4).

 

[kn5owa]

2 years and 4 months

Zero probs with my genesis

 

[waz]

I leased my '15 Ultimate at the end of February 2016, and now have 12500 miles on it. Problems so far:

1) I drove over a crown in the pavement of a business driveway and tore up one of the undercarriage panels. I forked over $225 to the stealer to get it fixed.

2) My sun roof glass exploded while driving at 70 mph on a cold day. It sounded like a bomb going off. It was replaced under warranty.

3) The passenger-side manual sun shade is misaligned and catches only one tab when it's deployed. I have to take it to the stealer soon to have them look at it.

 

[mjbuck]

2015 AWD with all the option packages. 10,000 miles and not a single issue. Love this car and everything about it. As you can tell by the low mileage, it is not a daily driver.

 

[chris41]

The plastic frame around one of my rear window sun shades broke. I was hoping just the frame could be replaced and for cheap.....not really interested in seeing the dealer. But the whole sunshade is a complete unit costing $250. I'll have it replaced when I get around to seeing the dealer. Otherwise, nothing.