Steering on Curves - Sticks

[boamot66]

I've owned my 2015 Genesis for 3 years. Over the past 6 months I'm having issues with my steering sticking when making turns. Most obvious when hwy driving at higher speeds. The wheel fails to return to the center position. If slightly turning right, it stays right, same with the left. Two dealerships and Hyundai Corporate are involved and no one can give me an answer. They say that I'm showing no codes with my power steering - tires are new Michelins - alignment is perfect. I'm beyond frustrated that no one's even making suggestions of things to check - the camber - tie rods - I just keep googling and hoping to come up with an answer. Any suggestions would be GREATLY appreciated!

 

[TurtleBoy]

This is the G70 forum so probably not many here are familiar with your car. You may want to try posting in the 2015-16 forum. Good luck.

General 2015-2016 Hyundai Genesis Sedan Discussion

 

[boamot66]

This is the G70 forum so probably not many here are familiar with your car. You may want to try posting in the 2015-16 forum. Good luck.

General 2015-2016 Hyundai Genesis Sedan Discussion
Oh thank you so much for the heads up!! Don't post much!!

 

[Absintheuphoria]

I noticed a slight steering issue on my '15 Genesis but contributed it to tire wear. Didn't feel anything on my '13 or '16 though.

 

[boamot66]

I noticed a slight steering issue on my '15 Genesis but contributed it to tire wear. Didn't feel anything on my '13 or '16 though.

Thanks for your input.

 

[Mr. Incredible]

the behavior you describe is usually the result of a suspension problem, bad ball joints or tie rods would be where I would look first, probably something bent, could even be a steering rack issue, which they cannot diagnose via a code, someone needs to get the car on a rack and physically inspect these parts.

If you have mentioned such to the dealer, and they haven't or won't investigat those things, you might consider a different dealer, if you have another close, and tell them up front you want the suspension looked at..

 

[boamot66]

Thank you! Well, Hyundai finally got an engineer involved. He was supposed to go to the dealership and look at my car, but instead, over the phone, he instructed the dealership to replace the entire rack and pinion and indicated that this is a KNOWN issue with Genesis but hasn't been announced yet!! Nice!! I've read several threads about the Sonata and Elantra having identical issues, but nothing on the Genesis. So, BEWARE, if you start having any steering issues, they KNOW there's a problem!! All covered under warranty and fixed. I got my car back on Saturday and once again - she drives like a dream!! I do have to give props to Hyundai Customer Service - Arianna - she stayed right with me for the past 4 months and did everything she could to help! This wouldn't have happened if it wasn't for her and the outstanding customer service Hyundai is known for!!

 

[boamot66]

I noticed a slight steering issue on my '15 Genesis but contributed it to tire wear. Didn't feel anything on my '13 or '16 though.

See my response below. You may want to check further into this. Apparently, Hyundai is fully aware they have a problem with the engineering of their rack and pinion on ALL Hyundai's!

 

[boamot66]

the behavior you describe is usually the result of a suspension problem, bad ball joints or tie rods would be where I would look first, probably something bent, could even be a steering rack issue, which they cannot diagnose via a code, someone needs to get the car on a rack and physically inspect these parts.

If you have mentioned such to the dealer, and they haven't or won't investigat those things, you might consider a different dealer, if you have another close, and tell them up front you want the suspension looked at..

Thanks for your input. See my response below. The problem was, the dealer even called their people and no one had ever heard of this issue! There are hundreds of threads on the Sonata and Elantra, but nothing on the Genesis YET even though the systems are identical!

 

[Mr. Incredible]

Thank you! Well, Hyundai finally got an engineer involved. He was supposed to go to the dealership and look at my car, but instead, over the phone, he instructed the dealership to replace the entire rack and pinion and indicated that this is a KNOWN issue with Genesis but hasn't been announced yet!! Nice!! I've read several threads about the Sonata and Elantra having identical issues, but nothing on the Genesis. So, BEWARE, if you start having any steering issues, they KNOW there's a problem!! All covered under warranty and fixed. I got my car back on Saturday and once again - she drives like a dream!! I do have to give props to Hyundai Customer Service - Arianna - she stayed right with me for the past 4 months and did everything she could to help! This wouldn't have happened if it wasn't for her and the outstanding customer service Hyundai is known for!!

does the 2015 have the newer electric steering rack or a hydraulic steering pump and rack?

I'm curious if it is a known issues with the 2018s which I know have the electric steering system. I don't know about the older models.

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[boamot66]

does the 2015 have the newer electric steering rack or a hydraulic steering pump and rack?

I'm curious if it is a known issues with the 2018s which I know have the electric steering system. I don't know about the older models.

I too have the newer rack and pinion on my 2015 - I believe they're the same. It was a sudden thing. Just all of a sudden my car didn't feel right - I thought I was crazy, but nope! If you call someone, anyone, they'll be clueless! Every dealer, every mechanic, NO ONE ADMITTED to it. I would assume if you're not having any problems, they really won't listen to you. But it's good to know for future reference, just in case.

 

[G-961400]

Now that makes sense! I have it turned off, but maybe still that is the problem.

We are having steering issues with our new 2019 G80. I turned off the lane assist the very first day. The car has been in the shop 3 times now but the problem still exists.
Should have bought an American made car!!!

 

[PaulH]

Hi I have the same issue. Steering effort changes in curves and feels like it is sticking. Have complained three times thus far. Dealer cannot replicate, but I am not sure how they can't. Irritating to say the least.

 

[Bourbonncigars]

Mine does it too but it's only when LKA is on. I think LKA just gets confused sometimes. Especially with an inner double line.

 

[G-574127]

When driving on a winding road (mainly left winding) the steering my Genesis will stick to the point you have to yank it back to center. Of course the dealer cannot figure it out. Has anyone experienced this issue?

Hello. Yes we have the same experience. Dealer says the same thing

 

[G-844689]

Hi all I also have 2018 G80 and same issue. First I thought that it is because of the tires but I just changed all tires before 2 weeks and still same issue. I just took appointment for this issue hopefully they can fix it.

 

[ihmike345]

I have the same issue with my 2016 Hyundai Genesis. At highway speed, when going through long sustained turns, the steering wheel will not "recenter" and wants to continue to turn the car. My wife noticed that it is worse on left hand turns. You have to give a slight jerk to the wheel to get it to center and want to drive straight. This is not extremely dangerous, but is a safety hazard in my opinion.

My car is at the dealer now for this issue and the strange glass shattering issue that is the topic of a separate thread. Service tech said that it may be something with the electronic power steering, but I could tell he was not convinced and trying to placate me. Love my Genesis, but am starting to have concerns over additional issues, Hyundai service, and the warranty program.

 

[G-487235]

When driving on a winding road (mainly left winding) the steering my Genesis will stick to the point you have to yank it back to center. Of course the dealer cannot figure it out. Has anyone experienced this issue?

It’s the Steering Rack...usually covered based on your miles

 

[G-783034]

When driving on a winding road (mainly left winding) the steering my Genesis will stick to the point you have to yank it back to center. Of course the dealer cannot figure it out. Has anyone experienced this issue?

Yes, I am having virtually the same issue from new on a 2018 genesis 80.

 

[G-121783]

G80 Sport 2018: In moderate curves, the steering changes abnormally, almost a slight wallowing feel. Wonder if it's the tires, which do NOT get rave reviews.