2010 Genesis GPS data base

[cschuler]

Just received this from Hyundai: "The most current version of the mapping software available to Hyundai Motor America was installed in your Genesis Sedan when manufactured. The first update to this software is scheduled to be released in August 2010. This update will be available at your local Hyundai dealership at a competitive price."

Hello! Just leased the car a few months ago. The data base is at least three years old!

 

[ctrcbob]

I'd like to get a letter like that for my 09! I wonder what is a "competitive" price?
A competitive price should be something like $150 or perhaps as much as $200.
Bet they charge around $300 to do the job. Does not take much of the technicians time. All he has to do is to set up the system, then every hour, change a disc until all three discs have updated the system. Total time is three hours, with your engine running, but the technician is not with the car except for just a few minutes.

I hope I'm wrong, and that Hyundai has devised a system to upgrade the GPS without having to upgrade everything else in the DIS. I.E. Just one disc for the GPS, but thats too much to ask, I guess.

 

[Onedurwho]

I've reached a point in life that I'm not going to expect too much from a factory-installed GPS. It's a custom-designed-built unit that is pretty much "one-off". I own/ride a Honda Goldwing with built-in factory GPS (Garmin built to Honda spec). The latest update costs $150.00 from Garmin (sd card) and is just as new as about '09, but is still "far from perfect". The unit will (in my opinion) become so outdated that the maps will become decades old, with no chance of updates...ever. Goldwings are bought and used on a "lifetime" basis for the most part. I'm just preparing myself to live with it till the cows come home.

 

[yuhaze]

When the update is released - RESIST!!

We shall collectively BOYCOTT any charge for GPS map update!

Do you suppose we might be able to reason with them? To convince them they needed to have this in our cars when we bought them?

 

[ShoNuff]

yuhaze, the problem is that some of us have Gennies that are approaching two years of age now. For example, I bought mine 22 months ago. It would be a bit unreasonable for me to argue that I should get a free map update now. If I were a more recent purchaser, however, I'd be miffed too.

 

[mcginnpm]

If new maps from Hyundai will cost $300 each time I do an update (and that's assuming they'll ever issue an update), I'd gladly pay $400 to the after-market vendor who can figure out how to re-flash the DIS OS so that I can use Garmin maps and their $119.99 lifetime updates (http://www8.garmin.com/updatemaps). Probably won't happen though, as our nation's political leadership is rapidly killing the free market and private business sector.

 

[garddog32]

The only way the map update would be worth $300 to me is if they also fixed some of the nagging shortcomings the system has. Since the tech package nav system doesn't utilize traffic data when calculating routes, I find myself using my phone or Garmin more than the built-in nav. If they fixed the backwards way you have to enter addresses, allowed searching POI's by voice command and maybe even added the ability to download phone contacts... I'd pay the $300 in a heartbeat. If it's just a map update, I'll probably skip it.

 

[Stoofpilot]

I do not understand what the problem is. I just got my car two weeks ago and even if the map is old, it still has every road I use between NC and DC including a new by pass near my house. I am satisfied with my map.

 

[yuhaze]

I do not understand what the problem is. I just got my car two weeks ago and even if the map is old, it still has every road I use between NC and DC including a new by pass near my house. I am satisfied with my map.

As long as you're happy, everyone else must be, too?


There are concentrations of changes all across the nation which make following an outdated map unreasonable. One example that comes to mind is a new road near my house; it isn't on the map, and when I take it, my nav system has me "driving across emptiness". This also means that this particular road will NOT be included for consideration when planning a route.

 

[ctrcbob]

As long as you're happy, everyone else must be, too?


There are concentrations of changes all across the nation which make following an outdated map unreasonable. One example that comes to mind is a new road near my house; it isn't on the map, and when I take it, my nav system has me "driving across emptiness". This also means that this particular road will NOT be included for consideration when planning a route.

Don't be hard on Stoofpilot. Although I would like a map update, for the most part, I'm happy with the maps in there. Sure, they are not up to the minute, but they get me there.

I've always said that in addition to using a GPS Navi unit, no matter what brand, or if it is an In Dash, or a Top of Dash unit, you still need a MAP.
I always want to know a "general area" of the roads I will be covering. The Genesis In Dash unit, and also the two Magellin units often want to take me on roads I really don't want to use, so knowing the general layout of an area, I just ignore what the Navi unit tells me, and before you know it, I get rerouted on the road or bypass that I really want. YOU STILL NEED A MAP.

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[mcginnpm]

I've always said that in addition to using a GPS Navi unit, no matter what brand, or if it is an In Dash, or a Top of Dash unit, you still need a MAP.

It would be interesting to query those who have responded to the "what's your age" thread and compare their age with their feelings about the NAV maps. I'd be willing to bet there's a close correlation between older ages and happiness with (or indifference to) the maps on the NAV system.

I'm in complete agreement with ctrcbob, that "you need to have a map" when you are driving. I think the more accurate statement would be "you need to know where you are going and how you will get there before you leave". I "mapquest" before I travel to a new destination...and I carry a map when I'm in unfamiliar territory.

We "old farts" grew up driving with maps that didn't tell us what our current location was, where our destination was, where to turn, or how long it would take us to get to our destination. We had to figure all that out before we left (or as we drove). The "younger generation" seems to prefer to just type in a destination and be told where they are now, where they are going, how to get there, and how long it will take them. When the technology that did the thinking for them doesn't give the answer they want, they get upset.

Now, don't get me wrong. I love the technology...and I'm not happy that Hyundai has failed to provide an update for the now 2-year old NAV map database in my $4000 "Tech Package", especially when my wife's $300 Garmin Nuvi just got an update a few weeks ago that she downloaded off the web (for FREE) and installed in a matter of mintues, but I'm not crying about how some street in my neighborhood is not on the NAV display (and I've got several that aren't), or that I'm being told to turn left when I know I need to turn right. I have, however, sent letters and e-mails to Hyundai expressing my dissatifaction!!

Benjamin Franklin once said, "To follow by faith alone is to follow blindly". Ronald Reagan once said, "Trust, but verify". I have little faith or trust in technology, unless I understand its capabilities and limitations ahead of time. Those who place their complete faith and trust in a NAV unit will soon find themselves disappointed.

 

[Onedurwho]

Right on mcginnpm. When people become so dependent on the technology then the most simply of tasks become near-impossible. If you can't "learn the basics" (ie: 2+2=4) then when the battery in your calculator drops dead, "deer in the headlights" becomes the norm. Ever watch a kid at Mickey D's try to make change for a tab the was $3.63 and you give them a five and 13 cents??!! Smokes exits via the ears in a blink of the eye till the register TELLS them what to do. That being said, I do feel that the when you purchase something "new" it should not become "outdated" in a short period of time. (update me for at least 1-2 years THEN charge me) All in all, love the car!

PS: Was in Houston a while back and the new exit/bypass to the Houston Space Center off I-45 has us bouncing through the fields........

 

[dg_moore]

I do not understand what the problem is. I just got my car two weeks ago and even if the map is old, it still has every road I use between NC and DC including a new by pass near my house. I am satisfied with my map.

Speaking of which, do you know a good route between Lenoir and MD that does not involve I-81 and I-77? We did a round trip last weekend and spent an aggregate of 6 hours in traffic jams - three southbound and two northbound. I'm thinking 301 to Waldorf, south on I-95, and then west on I-85 and I-40. Do you know if this is a good alternative? If I never see 81 and 77 again it will be too soon.

 

[blasterguam]

It would be interesting to query those who have responded to the "what's your age" thread and compare their age with their feelings about the NAV maps. I'd be willing to bet there's a close correlation between older ages and happiness with (or indifference to) the maps on the NAV system.

I'm in complete agreement with ctrcbob, that "you need to have a map" when you are driving. I think the more accurate statement would be "you need to know where you are going and how you will get there before you leave". I "mapquest" before I travel to a new destination...and I carry a map when I'm in unfamiliar territory.

We "old farts" grew up driving with maps that didn't tell us what our current location was, where our destination was, where to turn, or how long it would take us to get to our destination. We had to figure all that out before we left (or as we drove). The "younger generation" seems to prefer to just type in a destination and be told where they are now, where they are going, how to get there, and how long it will take them. When the technology that did the thinking for them doesn't give the answer they want, they get upset.

Now, don't get me wrong. I love the technology...and I'm not happy that Hyundai has failed to provide an update for the now 2-year old NAV map database in my $4000 "Tech Package", especially when my wife's $300 Garmin Nuvi just got an update a few weeks ago that she downloaded off the web (for FREE) and installed in a matter of mintues, but I'm not crying about how some street in my neighborhood is not on the NAV display (and I've got several that aren't), or that I'm being told to turn left when I know I need to turn right. I have, however, sent letters and e-mails to Hyundai expressing my dissatifaction!!

Benjamin Franklin once said, "To follow by faith alone is to follow blindly". Ronald Reagan once said, "Trust, but verify". I have little faith or trust in technology, unless I understand its capabilities and limitations ahead of time. Those who place their complete faith and trust in a NAV unit will soon find themselves disappointed.

I agree with this and CTRCBOB wholeheartedly. I don't need this thing to stick a pacifier in my mouth and guide me every step of the way. It would be nice, and it would be better, but the few times the thing has not picked up a country road and I knew generally where I was going, I drove darned near right there without the nanny anyway, and within a minute was rerouted (like Bob said) and the Nav system picked right back up and continued to guide me. No problem. No worries. I arrived there just fine.

 

[Bastet]

It'll be a cold day in Hell before I pay anything near $200 for a GPS update.

99% of the new database is the same as the old one.
Of the 1% that changes, I'll only ever see <1% of that as I couldn't ever possibly drive over the entire continent to see every change.

I'd upgrade for maybe $10..tops. Otherwise, they get nothing. Hey, $10 is better than $0. You listening? $200? Dream on pal. $200 upgrades are for suckers and people with money to burn.

 

[cschuler]

When the update is released - RESIST!!

We shall collectively BOYCOTT any charge for GPS map update!

Do you suppose we might be able to reason with them? To convince them they needed to have this in our cars when we bought them?

I continue to provide feedback, that they apparently don't much appreciate. M&Soft (their source for the GPS data base) is a company based in South Korea, and that could be a problem. They might be buying USA map data base information, on the cheap.

Hyundai, in offering to the USA market the Genesis, is trying to enter a higher quality market segment. They surely understand that details, like GPS perfomance, are important in this market sector? Maybe not.

My $100 hand-held GPS is better, in some respects, and that is perplexing. My 2010 Genesis sedan navigation package was a $2,000 option.

I live in Naples FL, and mostly drive here and don't often need GPS. On a recent trip to Pgh., PA, my Genesis navigation system directed me to turn left against the flow on a one-way street near the new Rivers casino. It was late at night and if the driver behind me had not blasted his horn, I could have been in deep do-do. Luckily, I was able to make a (illegal) U-turn to recover from that erroneous and dangerous GPS advice.

The thing about GPS data is that you need it most in unfamiliar locales and often at times when it is difficult to stop and read maps (if you have them) and/or ask for help.

I don't think it is age related, as avered by another poster in this thread. As to our depending on technology too much, I agree and will be far less likely to pay extra for it in the future or buy a so-called luxury car with high-tech amenities.

 

[cschuler]

Just received this from Hyundai: "The most current version of the mapping software available to Hyundai Motor America was installed in your Genesis Sedan when manufactured. The first update to this software is scheduled to be released in August 2010. This update will be available at your local Hyundai dealership at a competitive price."

Update; this received: "To further review your concerns we have assigned this case to our regional office which works closely with the dealership. Our regional office will work with you and the dealership in order to address your concerns.

Your complaint has been documented in our system as Case # ..."

At least they are not ignoring this.

 

[mike626]

Last week my dealership called me up to offer me a free "Navigation Upgrade". They told me it was updating my maps, but it's on a series of 4 DVDs and the update takes hours. Clearly, it's more than simply maps.

When I got the car back yesterday, the NAVI operated perfectly, whereas before there was a really bad lag when giving voice commands. Anyway, you may be able to get a free map upgrade if you call your dealership and ask if your car is eligible for Campaign #P06.

Here is the link to the PDF for Campaign #P06:

http://dl.dropbox.com/u/1192285/Genesis P06 Campaign.pdf

Mike.

 

[Kevinc5a]

Linkee no workee.

 

[Kevinc5a]

Now workee. Pilot error.