Genesis Free NACS Adapter Thread: Post Your Updates

[GenesisGV70 PrestigeOwner]

I never received my email. I have a 2025 gv70 electrified prestige. I reached out to customer service on June 18 as I have a road trip coming up. They claim my email was sent on 4/23. I checked all of my email boxes and did not receive this email. They said they would resend it. It has been 2 weeks and I have not received this “email” (why aren’t they messaging our MyGenesis accounts? )

I called customer service today and was told they are no longer sending these emails. (Why did they tell me two weeks ago they were?) they said I was “on the list and would receive it in 12 weeks. 12 weeks??? WTAF. I asked them to expedite and they said it couldn’t be expedited. Having worked in customer facing roles for years, I know there is always a way to expedite.

I have now reached out to my sales rep to see if they can help.

Does anyone have a recommendation for one that works well? I have a Lectron adapter for my Tesla garage charger that worked fine for 6 months and is now overheating, causing a charging cycle to end early, so I don’t trust Lectron adapters.

Genesis customer service is the absolute worst. Even though I love this car, I wouldn’t recommend that anyone get one. I have had nothing but problems with Genesis - the dealership, the service dept, and now customer service. They are the worst; especially when compared with Lexus. Case id 41047481 in case Genesis is monitoring this thread - lol

 

[Phxcookie]

Just an fyi. I had received my 2nd email on June 16th stating that my order was being processed and I would receive another email with a tracking number once the adapter has been shipped. So far still waiting. However, with the Tesla Supercharging prices per KW of off peak at .46 cents and peak of .68 cents at the stations in my area of California, I'm in not rush to use the Superchargers.

I'd go out of my way to not support the evil genius Adolf Musk, but having a Supercharger capable adapter becomes a game changer if you want to embark on a long road trip. There are exponentially more Superchargers out there than CCS chargers, especially once you are not near a major urban area. Having the ability to charge almost anywhere on the road, at any price, is a very nice option to have. It beats being limited in where you can use your car or worse yet, running out of battery power in the boonies.

 

[ideutsch]

Just an fyi. I had received my 2nd email on June 16th stating that my order was being processed and I would receive another email with a tracking number once the adapter has been shipped. So far still waiting. However, with the Tesla Supercharging prices per KW of off peak at .46 cents and peak of .68 cents at the stations in my area of California, I'm in not rush to use the Superchargers.

I think it just depends on the use case for the Supercharger. Even with the adapter, they’re not very convenient unless they’re v4 and even then the charging speed is limited compared to EA.

However, I have found quite a few locations along the road trips I take that have EA stations as well as Tesla stations. With the adapter, it becomes a better option for charging because if all EA stations are in use by Chevy Bolts or VW ID4s, there is a bank of Tesla superchargers available.

I’m still waiting for my Genesis NACS adapter to ship, so I’m glad I didn’t wait and purchased a TeslaTap SuperTap NACS adapter.

 

[noremacnova]

My adapter finally arrived! For some details, including the little manual that came with it, and those keeping track of timelines:

1. Product Name: ADAPTER(DC) - CCS1 CAR TO NACS
2. Model number: 916B4-IT000 / Enclosure Type 3R
3. Temperature Rating: -22F (-30C) to 122F (50C)
4. Voltage: 1000VDC / Current: 350A / Power: 350kW
5. Manufacturer: Kyungshin Corporation (note that I didn't see a "Made in _______" notice, but presume this is S. Korea)
6. Serial (??): 41212*** (The last three digits are left off)
7. Date code: 25.01.16
8. Other number (??): 10117

Weight: 2lbs, 8.5 oz, or 1150g. This thing is heavy; don't drop it on your toe!

As others have noted, the adapter comes with a nice little Genesis-branded Tech Organizer case (part SM-2943BK).

Recent timeline:

Jun 20: First email notification to confirm address
Jun 23: Order Processed email, "fulfillment is underway"
Jun 27: USPS Pre-shipment notification
Jun 29: Item accepted by USPS at Palantine, IL
Jul 2: Item delivered by USPS to Virginia (one day ahead of USPS projection)

See attached manual that is dated 3-31-25.

 

[Gottogofast]

Received my adapter today as well as an email from Genesis that my adapter has shipped. Lol

 

[EVsquatch]

Just an fyi. I had received my 2nd email on June 16th stating that my order was being processed and I would receive another email with a tracking number once the adapter has been shipped. So far still waiting. However, with the Tesla Supercharging prices per KW of off peak at .46 cents and peak of .68 cents at the stations in my area of California, I'm in not rush to use the Superchargers.

The NACS adapter campaign has been a fiasco but what I will say is that I have yet to encounter an OEM that offered 3 years of charging on EA to owners. I've still got nearly 2 years left and it is a huge incentive to avoid paying for SC charging unless I really have to.

 

[gvjim]

I have yet to encounter an OEM that offered 3 years of charging on EA to owners

VW used to offer 3 years of charging for ID4 owners, of course EA is owned by VW. I think this ended after 2023.

I just happened to be looking at the EA web site earlier today and they are adding quite a few new charging locations here in California. At least one of the locations listed is already open. I've had good luck with EA on road trips. The EA stations in my immediate area (Los Angeles) are almost always full with wait times, but since I have charging at home it doesn't matter to me.

 

[ELNJ]

My adapter finally arrived! For some details, including the little manual that came with it, and those keeping track of timelines:

1. Product Name: ADAPTER(DC) - CCS1 CAR TO NACS
2. Model number: 916B4-IT000 / Enclosure Type 3R

Congrats! For what it’s worth, this part number is the same as the ones shipping to Hyundai and Kia owners - they look identical except for the branding on the packaging. I’ve had a standing eBay search on “916b4 adapter” for a while and I see them go by regularly. Pricing varies a fair amount, but some go for under $100. There’s a Genesis-branded unit for sale there now, if anyone who isn’t eligible for the free one wants to have the OEM unit. (I’m not eligible, but I already bought the Lectron adapter.)

If you do check eBay, watch out for the algorithm suggesting things that don’t quite match (especially in the “sponsored results”) - it looks like model 916b3 is the adapter that goes the other way (for 2025 Ioniq 5’s with native NACS port to use CCS chargers), while 916b5 is the CCS to J1772 adapter for Level 2 charging.

 

[ELNJ]

I'd go out of my way to not support the evil genius Adolf Musk, but having a Supercharger capable adapter becomes a game changer if you want to embark on a long road trip. There are exponentially more Superchargers out there than CCS chargers, especially once you are not near a major urban area. Having the ability to charge almost anywhere on the road, at any price, is a very nice option to have. It beats being limited in where you can use your car or worse yet, running out of battery power in the boonies.

This is what I used to think as well (in terms of there being way more Tesla chargers than CCS), but a post in one of the Ioniq forums pointed to more recent data, and the situation has really changed. Looking at data from the U.S. Dept. of Energy Alternative Fuels Data Center, here is the map for CCS DC fast charging locations, and here is the map for NACS locations. (J3400 is NACS.)

Looking at the "Advanced Filters" tab to drill down, here are the numbers, taking publicly available chargers that are 150 kW or higher:

Tesla: 29,072 plugs at 2,475 locations.
CCS: 21,508 plugs at 5,654 locations.

So Tesla indeed has about 35% more plugs, but they tend to have a lot of plugs at each location. There are more than twice as many locations to do CCS DC fast charging compared to the number of Tesla locations. Now, both of these are important (you need to find an open plug!) but having a location along your route is arguably a bigger factor.

If you add in chargers in the 50-150 kW range, then Tesla's lead in plugs shrinks further, with only about 7% more Tesla plugs than NACS plugs, and the CCS lead in number of locations widens further.

Now, having both as options is even better, and I'm happy to have my NACS adapter. But it's striking to see the growth of the CCS network

 

[EVsquatch]

VW used to offer 3 years of charging for ID4 owners, of course EA is owned by VW. I think this ended after 2023.

I just happened to be looking at the EA web site earlier today and they are adding quite a few new charging locations here in California. At least one of the locations listed is already open. I've had good luck with EA on road trips. The EA stations in my immediate area (Los Angeles) are almost always full with wait times, but since I have charging at home it doesn't matter to me.

That makes sense and explains why I see so many ID4's at EA stations. I have encountered many Mercedes Audi and Porsche EV owners who were surprised they got much less in free charging then Genesis.. Usually 1 year.

______________________________

Help support this site so it can continue supporting you!

 

[gvjim]

Of course Audi and Porsche are also part of VW group so it's kind of surprising they didn't get more free charging.

 

[EVsquatch]

Of course Audi and Porsche are also part of VW group so it's kind of surprising they didn't get more free charging.

Porsche, especially given the premium price.

 

[Ed_S]

Was thinking about the free charging for 3 years from EA for Genesis owners, in our situation it was a selling point, but we probably would have ended up with the GV70EV even w/o the free charging as we really liked the car and we charge greater than 95% of the time at home, the only time we charge from EA (or any other DC chargers) is on road trips. Wonder how many EA owners are in a similar situation.

Anyway, did a search on who Genesis free EA charging, and of course Genesis pays, but they pay only when someone actually charges their car at EA, so in our case the three years of free charging at EA will probably cost Genesis less than $500. Not a bad promotion, if they had offered $500 of EA charging credit over a 3 year period it would have not have seemed like much of a deal, but 3 years of free charging sounds so much better. Looking up stats for what % of EV owners charge at home, and the number is in the order of 80-86%, would be interesting to see how much "free charging" actually costs Genesis for the average EV owner.

To be clear, not complaining, just noting that free charging for 3 years sounds like a windfall for the buyer, but the average buyer is probably not recouping all that much $$.

 

[Zcd1]

To be clear, not complaining, just noting that free charging for 3 years sounds like a windfall for the buyer, but the average buyer is probably not recouping all that much $$.

It’s an easy/cheap/flashy perk for Genesis to offer buyers, but really doesn’t amount to much actual $$$ benefit for most owners…

 

[EVsquatch]

Was thinking about the free charging for 3 years from EA for Genesis owners, in our situation it was a selling point, but we probably would have ended up with the GV70EV even w/o the free charging as we really liked the car and we charge greater than 95% of the time at home, the only time we charge from EA (or any other DC chargers) is on road trips. Wonder how many EA owners are in a similar situation.

Anyway, did a search on who Genesis free EA charging, and of course Genesis pays, but they pay only when someone actually charges their car at EA, so in our case the three years of free charging at EA will probably cost Genesis less than $500. Not a bad promotion, if they had offered $500 of EA charging credit over a 3 year period it would have not have seemed like much of a deal, but 3 years of free charging sounds so much better. Looking up stats for what % of EV owners charge at home, and the number is in the order of 80-86%, would be interesting to see how much "free charging" actually costs Genesis for the average EV owner.

To be clear, not complaining, just noting that free charging for 3 years sounds like a windfall for the buyer, but the average buyer is probably not recouping all that much $$.

For those that chose to lease the GV60 there is a higher percentage that choose to use the EA charging, especially if they have a station near them. There are folks in this forum who use EA exclusively. If you have a 3 year lease then you are incentivized to do this to avoid any cost for charging, including installing a charger at home.

That said, I don't necessarily agree with this and it contributes to DCFS congestion. It also isn't good for the battery - but if you are leasing you likely aren't thinking about the next owner...

 

[Sampras]

6/20/25 first email for gift. 6/23/25 confirmation email that address was good. I looked up USPS.

Hmmm. 6/9 first email. 6/16 confirmation email. No shipping notice or adapter so far...

 

[GreyGV60]

Hmmm. 6/9 first email. 6/16 confirmation email. No shipping notice or adapter so far...

I also have both of the same dates and no further emails.

 

[jdhume]

I also have both of the same dates and no further emails.

Same

 

[Kassey22000]

Same

Likewise, silly company!

 

[berkeleysquirrel]

For those that chose to lease the GV60 there is a higher percentage that choose to use the EA charging, especially if they have a station near them. There are folks in this forum who use EA exclusively. If you have a 3 year lease then you are incentivized to do this to avoid any cost for charging, including installing a charger at home.

This is me. Since I work near EA flagship in San Francisco, going to the station before or after work is easy and with 20 chargers, I can usually get one without much of a wait when I time it right, if there's even a wait at all. I'm probably one of the outliers for this on this forum, but on my EA app, over the last 2 years I'm at 112 sessions and just over 3700 kWh, with a listed savings of just over $4000. Only one year of free charging left though...