experience

In the past, I've posted in a couple of the threads with an issue that I was having with regards to sound and my Genesis V8. I figured someone else may benefit from the details of my entire experience. I apologize ahead of time for the long post. From the day I purchased the car, I had a...

I must start off by saying that I love my new Genesis. It hasn't disappointed me yet and I love the drive. I bought the 3.8 with tech and prem package - black/black. I thought of the 4.6 but to me it really didn't make a difference and thought I can save the extra money and use it somewhere...

Just wondering if anyone has input with regards to their first service visit North or South of San Francisco?

I purchased my car at Round Rock Hyundai in Round Rock, TX and had a very positive experience. I started by test driving and making sure I liked the car, then going on the internet to get prices from dealers in the Austin, Dallas/Fort Worth, Houston, and San Antonio areas. With the lowest bid...

After dealing with the dealer in the SCV, my wife and I drove to Glendale, CA and purchased our new Genesis. The local dealer had told us: A) No deals on V8's. We saw only V6's on the lot. B) Hyundai was in fact going to raise the price on the V8's by $5K - $6K soon since the Lexus 460GS cost...

First of all, Gordon Stewart (Service Directore) and Nate Taylor are superb. Gordon has an Asian car background and understands customer service. Nate is new in the business but has a genuine desire to succeed. These two are some of the best this demanding customer has seen. Now, if only...

Picked up my new 3.8 tech yesterday and all went well. However, before I picked up the car I did notify them of the nav update and the ECU update (thanks to this board). They said they had no clue about these and I figured these updates were not that important and that they would catch up with...

Ok I got to experience the v8 and it was great; you get to choose the v6 or the v8 to drive. You first start off on the slippery mat that has water on it and they want you to slam on the accelerator to feel the slipping then the traction keep in. Then while still on the mat, slam the brakes to...