experience

Had my first very negative Equus experience tonight. Last week, I had to take my Equus in for a recall to remedy a problem with a sticking gas tank filler door. I took it in on 4/28 and thought the problem was remedied. Tonight, I was 90 miles away from home; we're taking turns sitting with a...

I dropped my V8 2009 at the dealer for some minor warranty repair (parking sensor switch and seat sensor replacement) - I got the fully loaded 2011 V8 as a loaner ... man, while I love the cruise control and auto-hold ... I can live without it. But the freaking suspension ... makes my 2009 feel...

Just before new years I took delivery on my black on black Equus as with any car purchase it is all about the dealer. Ron Marhoffer of Green Ohio was first class. They gave the full treatment and yes without hesitation they let me demo drive my car! I traded my 2010 4.6 Genesis and they were...

Key Hyundai Manchester CT 4 same feeling of not too important to their business :grouphug: Let's plug the good dealers and expose the bad Name names

My wife is a new 3.8 premium package owner. We are in Canada so I'm thinking about winter wheels/tires for her and have a few quick questions for those of you who drive in winter. 1. Has anyone replaced the 18" wheels with 17" wheels for winter use? If so what size tires did you put on the...

My lease expiration date was August 27 so I walked in to Hyundai of Seattle on that day and told them I wanted to purchase. They gave me some nonsense about them being a new dealer so Hyundai Motor Finance wouldn't let them process the paperwork. I called H.M.F. and they extended my lease...

Took my 2010 4.6tech to Ed Voyles Hyundai in m Marrietta GA today for it's first oil changes. The Genny has 2500 miles. Brett, Rob and team were great to work with. Very responsive and demonstrated more care than I ever recieved at previous Lincoln dealership. Oil change was free (to be...

My dealership here in Shreveport; Mike Morgan Hyundai, was unwilling to do anything. Genesis buyers here are a dime a dozen with a mercedes and bmw store down the street from one another. The dealership was less interesting in selling me my Genesis, then chasing down the honda civics that...

Hi all... it's been a while since i've posted. Since my last post, my 24 month lease on the 2009 Sapphire Blue Premium package was almost up and my dealer worked with me to get a new 2010 (same color) 3.8 with the touchscreen navigation and back up camera. A fine car indeed. I find the ride a...

Two months ago I purchased a 2010 Genesis from Alexander Hyundai located near Cool Springs in Franklin, TN (suburb 20 miles south of Nashville). Everthing about the experience was positive. The showroom was new, clean, and quiet -- no blaring radio. It only took a few minutes for a salesman...

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I broadcast an email request for quote on a 2010 3.8 with premium + nav to dealers within a 50 mile radius. I got a good quote from my local dealer - where I had my Azera serviced - and close-to-list quotes from a bunch of others. One dealer gave me a quote that was about $1500 lower than the...

Hi All: :) As a long time lurker I'm about to purchase a 2010 V6 Tech Genesis. I have a few questions for those of you that may have used the HAPP program to purchase your Genesis. Also for those of you in the Houston, TX area that purchased through the program what dealer did you use and how...

After reading the sticky post in this forum concerning its purpose, I thought I would post about my experience buying my 4.6 Genesis. City Hyundai of Tallahassee is a Hyundai only, branded store. If the "Genesis buying experience is supposed to be special" as the Hyundai claims, then my...

I leased my 3.8 premium plus hyundai from them. I am very happy with their customer service department. Negotiated the price over e-mail and phone before I wnet to the dealer. No gimmics, no add ons and got what I was promised. The sales person took me to the service department and introduced to...

Prior to going to Myers Hyundai, I visited two other Hyundai dealerships in the Ottawa area. I was interested in a 2009 Genesis V6 3.8L 4 door sedan with a cabernet red pearl exterior and a cashmere leather interior along with the premium package. I had the Car Cost Canada price (wholesale...

Jim Reed Hyundai (Nashville TN) Experience I have been searching for a 3.8 Auto White Genesis Coupe with Nav for several months now with no luck. Will cover that fiasco in another review. I decided to go to this dealer on a Saturday and see if I could get a better response from them and...

Gartner Hyundai (Aurora IL) experience I located what I thought was a White Genesis Coupe 3.8 GT with Nav and emailed the dealer. Through a few emails with the dealer internet manager I confirmed that this was indeed the car I was looking for. I asked about the doc fee upfront and it was only...

Went to check out the Coupe. Sat in one in the showroom. 3-4 minutes later an employee comes up to me and tells me that they have a time limit for sitting in a car. I asked what is their limit, he paused and then asked how long I was in the car, I told him 30 seconds, he then said, well, then...

Just wanted to give a shout out to the great folks at Williamsburg Hyundai (Williamsburg auto group). Picked up my V8 Genesis with Tech package last Friday and I couldn't have asked for a better experience. VERY customer focused and honestly, it didn't feel like I was buying a car....ie, it...