2010 almost certainly will have suspension changes

[Slovaman]

I believe there are very few satisfied customers with the Genesis, especially since I only see one on the road every 3 months, and that is pushing it, especially living in a very large city. Each day I travel the same road to work and watch the cars in front of me go over the same bumps in the road. While those cars hardly move up and down at all going over the bumps, the Genesis is jumping up and down like a yo yo. When is comes to larger bumps and I actually see the cars moving up and down, I have to brace myself because I know that I will feel like I am going to go through the roof. This is no exageration on my part or anyone elses, especially those with families that utilize the back seat. This is cleary a poorly manufactured car that needs to be corrected. I sincerely hope someone from Hyundai is looking at these blogs from unsatisfied customers.

 

[ImInPA]

This is cleary a poorly manufactured car that needs to be corrected.

With all due respect, I take exception to this sentiment. In fact, I believe that at the very very worst, the Genesis is a brilliantly manufactured and assembled vehicle that simply needs a couple of rough edges tuned and refined. To say the Genesis is poorly crafted is way over the top in my opinion. There are those that have reported horrible suspension issues, but, over all, I believe the number of Genesis owners that are unhappy is very few. Keep in mind that only a very small percentage of actual Genesis owners are forum members here or anywhere else. The folks who seek out forums are generally seeking either pre-purchase/general information or reporting/researching a problem. I test drove several Genesis for extended drives, and never experienced anything I would have found objectionable. Others do. In either case, it has nothing to do with the exemplary manufactured build quality of the Genesis.

 

[scottdk]

With all due respect, I take exception to this sentiment. In fact, I believe that at the very very worst, the Genesis is a brilliantly manufactured and assembled vehicle that simply needs a couple of rough edges tuned and refined. To say the Genesis is poorly crafted is way over the top in my opinion. There are those that have reported horrible suspension issues, but, over all, I believe the number of Genesis owners that are unhappy is very few. Keep in mind that only a very small percentage of actual Genesis owners are forum members here or anywhere else. The folks who seek out forums are generally seeking either pre-purchase/general information or reporting/researching a problem. I test drove several Genesis for extended drives, and never experienced anything I would have found objectionable. Others do. In either case, it has nothing to do with the exemplary manufactured build quality of the Genesis.

Very well said I would agree completely. As we all know, "you can't satisfy everyone"

 

[kaberle]

With all due respect, I take exception to this sentiment. In fact, I believe that at the very very worst, the Genesis is a brilliantly manufactured and assembled vehicle that simply needs a couple of rough edges tuned and refined. To say the Genesis is poorly crafted is way over the top in my opinion. There are those that have reported horrible suspension issues, but, over all, I believe the number of Genesis owners that are unhappy is very few. Keep in mind that only a very small percentage of actual Genesis owners are forum members here or anywhere else. The folks who seek out forums are generally seeking either pre-purchase/general information or reporting/researching a problem. I test drove several Genesis for extended drives, and never experienced anything I would have found objectionable. Others do. In either case, it has nothing to do with the exemplary manufactured build quality of the Genesis.

As usual you're way kinder than I would have been (that's a complement) ........ The statement that the Genesis is a poorly put together car is simply Moronic and shows that when one can speak anonymously they often say stupid things........ On a side note, the fact I don't see a lot of Genesis on the road is actually a good thing, why would I want to be just another BMW Drone.....

 

[doug725]

Keep in mind also that the dissatisfied people often end up not buying the car in the first place and never post. Case in point - my boss's neighbor (who knew nothing about me or my expereince with the Genesis) was apparently really interested in the Geneis until he drove it a couple of times. After the fact he told my boss about his interest in the Genesis and his test drive and told him that it was the "bounciest car he had ever been in" and his wife actually felt sick in the rear seat during a test drive. They were perplexed and shocked and thought perhaps they were imagining things - at that point my boss told them about my expereince and suggested they call me. They did and I assured them they indeed were right to be concerned about the suspension.

Driving on 88 (on the undulating pavement stretch) the other day right behind a Genesis coupe and I'm watching it bounce up and down like a yo-yo (to use language from above). Another car in front - some sort of Nissan coupe I believe - smooth and steady as a rock. I just laughed.

With all due respect, I take exception to this sentiment. In fact, I believe that at the very very worst, the Genesis is a brilliantly manufactured and assembled vehicle that simply needs a couple of rough edges tuned and refined. To say the Genesis is poorly crafted is way over the top in my opinion. There are those that have reported horrible suspension issues, but, over all, I believe the number of Genesis owners that are unhappy is very few. Keep in mind that only a very small percentage of actual Genesis owners are forum members here or anywhere else. The folks who seek out forums are generally seeking either pre-purchase/general information or reporting/researching a problem. I test drove several Genesis for extended drives, and never experienced anything I would have found objectionable. Others do. In either case, it has nothing to do with the exemplary manufactured build quality of the Genesis.

 

[Slovaman]

If you people are satisfied and enjor bouncing up and down like a yo yo, than more power to you.

 

[Puredeath]

A couple of questions:

1. It seems like most of these concerns are coming from 4.6 owners. As a 3.8 owner, the ride over rough road is not as smooth or quiet as I would expect or prefer, but it's not terrible. Just wondering if I'm lucky or if it's something specific to the 4.6?

2. With everyone hoping that Hyundai will do something for early adopters, is there precedent for a manufacturer to offer a service campaign on something so costly that's not safety related? It seems to me that it would be much more likely that they'd make the change on a future model year and current owners would be out of luck.

1. I have a 3.8 as well. I have to agree with you that the ride over rough road isn't as smooth or quite as one would expect from a vehicle in this class. That being said, I am referring to my driving experience in Pennsylvania. The driving experience on the well maintained roads is tolerable. I don't, though, consider the experience tolerable or even acceptable when driving in New York City. I have driven from Brooklyn to Queens, and if I take local streets, or even Belt Parkway, the experience is far from pleasant. The roads in New York get a lot of use, and aren't as nice as the ones in PA. Sometimes I almost jump out of my seat when going over uneven pavement on belt parkway, and the car doesn't feel stable at all. I might expect this from a 15K dollar car, maybe, but not from a 40k dollar sedan that wants to compete with the best in the luxury auto market. The fact of the matter is, my 2008 subaru impreza, which I got for 18k dollars, performs and handles much more confidently than my genesis. Yes, its not even near as nice as the genesis, I agree, but what good is a car that's all looks and no game?

2. I agree with you on this point. Unless it is a mandated recall, there is very little chance that Hyundai will do something about it. My family and I are going to take another trip down to NY for my sister-in-law's birthday, and I'll see how the whole commute will pan out. My wife is already dreading that day, and is trying to convince me to take the subaru. Funny, she was the one that wanted to get the Genesis, and now she doesn't want anything to do with it. I do hate putting my daughter through this, but I didn't get a car for it to sit in the garage collecting dust. I might be couple of grand in the hole if I do elect to return the car, but what other choice do I have?

 

[Puredeath]

Try testing another vehicle - there's only been one or two others here that have complained about that kind of extreme behavoir.

I plan on doing just that. I'll be in NY this weekend, and my wife and I plan to stop by the local Hyundai dealership and test drive a Genesis through the streets of New York. I might have just gotten a lemon, I don't deny it, so if all goes well, I'll exercise my right, and get a replacement genesis.

 

[Puredeath]

With all due respect, I take exception to this sentiment. In fact, I believe that at the very very worst, the Genesis is a brilliantly manufactured and assembled vehicle that simply needs a couple of rough edges tuned and refined. To say the Genesis is poorly crafted is way over the top in my opinion. There are those that have reported horrible suspension issues, but, over all, I believe the number of Genesis owners that are unhappy is very few. Keep in mind that only a very small percentage of actual Genesis owners are forum members here or anywhere else. The folks who seek out forums are generally seeking either pre-purchase/general information or reporting/researching a problem. I test drove several Genesis for extended drives, and never experienced anything I would have found objectionable. Others do. In either case, it has nothing to do with the exemplary manufactured build quality of the Genesis.

I agree. For the most part, it is a monumental achievement on the part of Hyundai. Some manufacturers take decades to create something as nice and sophisticated as the Genesis. The car, from inside and out, is nothing short than a work of art. It is well thought out, well designed and engineered. Everything seems to blend together perfectly. Mechanically, the car performs very well. The only real issue that I have with my car is suspension. I know some have argued, that while the suspension isn't all its cracked out to be, it isn't terrible. Some also argued that it's a matter of preference, and that they find nothing wrong with suspension. These are all valid statements. All of us just have different expectations. I, for example, didn't expect a lexus type suspension from a hyundai, but by my standards, I didn't expect to be bounced up and down while traveling over rough pavement. This isn't acceptable in any type of car at this day and age. I might expect this from a 1982 buick lasabre, fine. I feel that I shouldn't have to "settle" for something that really bothers me, or detracts me from the joys of driving an automobile. I especially didn't expect for my family to boycott the car altogether. It's $500/month liability, and it shouldn't sit in the garage for 3 years.

Either way, Genesis is a fine machine, but it has some way to go before it can match the refinement of other luxury vehicles.

 

[ImInPA]

Keep in mind also that the dissatisfied people often end up not buying the car in the first place and never post. Case in point - my boss's neighbor (who knew nothing about me or my expereince with the Genesis) was apparently really interested in the Geneis until he drove it a couple of times. After the fact he told my boss about his interest in the Genesis and his test drive and told him that it was the "bounciest car he had ever been in" and his wife actually felt sick in the rear seat during a test drive. They were perplexed and shocked and thought perhaps they were imagining things - at that point my boss told them about my expereince and suggested they call me. They did and I assured them they indeed were right to be concerned about the suspension.

Driving on 88 (on the undulating pavement stretch) the other day right behind a Genesis coupe and I'm watching it bounce up and down like a yo-yo (to use language from above). Another car in front - some sort of Nissan coupe I believe - smooth and steady as a rock. I just laughed.

Hey Doug!! How's things going? That Milan still treating you well?

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[doug725]

Yes - it's doing fine. Solid, very reliable, smooth car - not a single problem to date! Still window shopping around for my next long-term car though. Seems most everything I like is upcoming, new GM product - not sure if that's a good idea or not LOL.

Hey Doug!! How's things going? That Milan still treating you well?

 

[ImInPA]

Yes - it's doing fine. Solid, very reliable, smooth car - not a single problem to date! Still window shopping around for my next long-term car though. Seems most everything I like is upcoming, new GM product - not sure if that's a good idea or not LOL.

Due to a couple bad pre-sales dealer related experiences, I decided to pass on the Genesis. Love the car, didn't trust the dealership. I ended up with a Volvo S80 T6 AWD. So far it has been flawless. Solid, fairly quiet, great stereo, good feature mix. They are making some very generous offers on the S80 these days. Still wanting a Genesis 4.6 though. Maybe in a year or two.

 

[Slovaman]

Regarding my previous post on the Genesis being poorly manufactured, I may have over-stated this. The suspension is the main problem and the only other problem that I find is that the front seat does not go back far enough (for a person that is 6-6). As for the rest of the car, great style, great interior, great power, good gas mileage, great warranty, etc. If the suspension could be fixed, and I am quite sure that it will be sometime in the near future, this car will be a keeper for many years.

 

[doug725]

Yes I don't think you can fault the car for too much else of significance except perhaps a suceptibilty to wind.

Here's a new review from leftlane.com today that sums it up well I think:

Identity crisis
The ride and drive of the Genesis feels a little bipolar. More to the point, it seems to be attempting to be both sporty while retaining a smooth, luxury ride. Since those two things don’t exactly meld like Peanut Butter and Jelly, the Genesis does neither that well.

On the luxury side, it simply feels like the ride could be smoother. At times, a ton smoother. Even modest road imperfections will transmit to the passengers — an aspect that won’t go far in winning the hearts and wallets of BMW buyers.

On the sport side, the suspension has been softened so much to attempt a smoother ride that the handling suffers. Show the Genesis a few corners at brisk speed and things start to get a little sloppy. The car feels unsettled and body roll is fairly prevalent.

Regarding my previous post on the Genesis being poorly manufactured, I may have over-stated this. The suspension is the main problem and the only other problem that I find is that the front seat does not go back far enough (for a person that is 6-6). As for the rest of the car, great style, great interior, great power, good gas mileage, great warranty, etc. If the suspension could be fixed, and I am quite sure that it will be sometime in the near future, this car will be a keeper for many years.

 

[ctrcbob]

Due to a couple bad pre-sales dealer related experiences, I decided to pass on the Genesis. Love the car, didn't trust the dealership. I ended up with a Volvo S80 T6 AWD. So far it has been flawless. Solid, fairly quiet, great stereo, good feature mix. They are making some very generous offers on the S80 these days. Still wanting a Genesis 4.6 though. Maybe in a year or two.

A local Volvo dealer in Orlando is advertising that he is selling new S80's, that have an MSRP of over $40,xxx (can't remember if its $42,xxx or $44,xxx) for $33,xxx. I guess that would be a hell of a deal if I were interested in a Volvo.

 

[ImInPA]

A local Volvo dealer in Orlando is advertising that he is selling new S80's, that have an MSRP of over $40,xxx (can't remember if its $42,xxx or $44,xxx) for $33,xxx. I guess that would be a hell of a deal if I were interested in a Volvo.

Absolutely Bob!!! Taxed tagged and down the road I got nearly 25% off of the sticker. I actually got it for less than a V6 Genesis. I really wish my pre-sales experience at Hyundai would have been better. I really wanted that 4.6 Genesis V8. Maybe next time. I truly have no complaints with the S80. The twin scroll turbo straight six has a very good feeling, but, it is not as powerful as the Genesis V8 by any stretch and the rear seat room is not as generous. Not bad, but not as roomy as the Genesis. I will say that I have no issues at all with the suspension on the S80 and it really tracks straight and does not seem to be sensitive to road crowns.

 

[Puredeath]

I’d like to provide a brief update about our 2nd trip from PA to NY.

My family and I made our 2nd journey on the Genesis from PA to NYC this past weekend. My wife and my daughter sat together in the back row during the whole trip. The good news is that my daughter didn't vomit this time around, but my wife still developed a headache by the end of the trip, and didn't feel well at all. On Saturday we went down to Plaza Hyundai in Brooklyn to test drive the Genesis, and were told they didn't have any available for test drive. Fine! We went to Giuffre Hyundai, and after the usual "Hyundai" treatment of "When do you plan on purchasing? Can I get all of your information?" approach typical of New York dealers, we took one for a spin. I've asked the salesperson to sit in the back if he wouldn't mind, and my wife asked him if she can take her cup of coffee with her for the test drive and put it in the rear cup holder. The sales person didn't mind sitting in the back, but was hesitant to have "hot drinks" in the new car. After the initial hesitation and the fact that the coffee was covered with a lid, he agreed. The moment we pulled out of the dealership, I went straight onto BQE, heading towards the battery tunnel. The moment we hit the expressway the car was bouncing up and down, the uneven pavement caused the car to also sway from left to right, which I haven’t experienced before. Some of the coffee has managed to spill out of the cup into the cup holder, seat, and some even leaked onto the carpeting. The sales person grabbed the cup out of the holder, and asked if I can slow down. Why? I was barely breaking 45 mph on a 55 mph road. I slowed down, and we exited right before the tunnel and went underneath BQE. The car was still bouncy, but not as severely as it had been on the expressway. The salesperson told us that it was because of the “state of the art sport suspension”. OK. When we pulled back into the dealership, the first thing the salesperson did was ask someone to get the car cleaned, as the cashmere interior had coffee stains on the back seat and carpeting. He then asked us to sit down, and wanted to take down our information so that "we can get the process started". I've told the salesperson that I was concerned about the ride quality that this luxury sedan offered, and wasn't about to purchase a vehicle that bounced so severely during the test drive. I got the usual response, that no car could guarantee a perfect ride on rough surfaces, and that had the pavement been normal, you wouldn't have experience this sort of behavior. My wife then stepped in, and asked the salesperson to identify a road in Brooklyn that could guarantee the quality of pavement the salesperson was referring to. The salesperson person switched gears, and offered us another Hyundai. What? As if offering some other vehicle was some sort of conciliation for the Genesis. I've asked the salesperson if they've sold a lot of Genesis sedans at their dealership. He said, of course, it's one of their best sellers, and NA car of the year. We thanked the salesperson for his time, and said that we were no longer interested in the Genesis sedan, and walked out. On the way out I checked the Genesis in the showroom, and Genesis that we took for a test drive still sitting on the lot for the manufacturing dates, and both had November of 2008. I'm not sure what that means, but it might indicate that they were unable to move the inventory of cars that were produced more than 7 months ago. This dealer had 6 other Genesis sedans sitting on the lot as well.

This leads me to believe that my Genesis isn't an isolated case. Anyone who drives through 5 boroughs knows the road quality in NYC. Although I find the ride bouncy when driving in Pennsylvania, I don’t consider it bad. When I drive in NY, the ride resembles the Coney Island Cyclone.

I never experienced such poor ride quality in my Subaru, or in any of my previous cars.

We also went down to Poconos on Sunday, and took I80 to get there. For the most part, I80 was recently paved, and has a nice and smooth surface. Along the 30 mile stretch of I80 there were “bump ahead” signs posted next to bridges that weren’t yet paved. Every time we would see “bump ahead” sign, we would brace ourselves, as the car would jump up and down when it hit the uneven surface. My daughter enjoyed this part of the trip, although my wife didn’t. I had to pull over as she started to feel sick from all the jumping we’ve done on I80. She switched to the front passenger seat, and said it was a little better upfront than in the back. For the next 20 or so minutes she had to drive with an open window; just in case.

So to make a long story short; how do I get out of a lease? Does Hyundai Lease Trust allow for lease transfers? Should I call the customer care department and complain? I can’t picture myself driving this sedan for the next 3 years, and my family wants nothing to do with it. This is my first and last Hyundai; pity, it was such a nice vehicle.

 

[TJPark01]

I’d like to provide a brief update about our 2nd trip from PA to NY.

My family and I made our 2nd journey on the Genesis from PA to NYC this past weekend...

What car did you have before? Meaning what are you comparing the ride to? I have a 95 Lexus LS400. The ride is buttery smooth over bumps and road imperfections, which is basically all the roads in any major metropolitan city in the United States, compared to the 4.6 that I have now.
BUT... The car is a lot slower, needs premium fuel,has numb to zero steering feel, and dives when you take it around corners or brake quickly. But man the passengers in the back are loving the half/decaf double soy, non fat espressos. If you prefer comfort over performance you picked the wrong car. Try Lexus, Buick or Cadillac.

Also, to answer your question, try Swapalease.com. You can't get out of your lease because it is a legally binding contract, but someone may take over or "sublet" the lease from you.

 

[dataguy]

Definitely complain to Hyundai. My story is that I had a side impact airbag on a Sonata deploy for no reason on the freeway (scared the hell out of me, but fortunately, didn't cause an accident). Hyundai sent out an investigator who insisted that I must have hit something despite no damage to the car, and they weren't going to cover the repair. Some polite but firm calls to HMA corporate resulted in the repair being covered. Plus, a few months later, lo and behold, out comes a service campaign for the side impact airbag sensors.

Or you can do what this bloke did: http://www.dailymail.co.uk/motoring...outside-showroom--emblazoned-list-faults.html

And I ask again: Is anyone complaining of porpoising/vomiting/hitting the roof driving a 3.8 V6?

 

[Puredeath]

I’d like to provide a brief update about our 2nd trip from PA to NY.

My family and I made our 2nd journey on the Genesis from PA to NYC this past weekend...

What car did you have before? Meaning what are you comparing the ride to? I have a 95 Lexus LS400. The ride is buttery smooth over bumps and road imperfections, which is basically all the roads in any major metropolitan city in the United States, compared to the 4.6 that I have now.
BUT... The car is a lot slower, needs premium fuel,has numb to zero steering feel, and dives when you take it around corners or brake quickly. But man the passengers in the back are loving the half/decaf double soy, non fat espressos. If you prefer comfort over performance you picked the wrong car. Try Lexus, Buick or Cadillac.

Also, to answer your question, try Swapalease.com. You can't get out of your lease because it is a legally binding contract, but someone may take over or "sublet" the lease from you.

Some of my previous cars were '03 Acura TL, '06 Infiniti FX35, '04 Honda CRV, '08 Honda Accord, and I currently own an '08 Subaru Impreza.

Out of all these vehicles, the one that I truly enjoyed was the Subaru. It is fast, handles great, and while it has a firm ride, it is properly controlled, and the car feels extremely stable, much like FX35. None of the yo yo effect that my Genesis exhibits. The only issue my wife had with the car was that it was too small for our weekend trips to NY, and we needed a bigger vehicle. I wanted to wait for '10s to come out, but my wife insisted on the Genesis. So, here we are. She is driving the Impreza, and I'm stuck with the Genesis.

I am going to try swapalease, see if I can get someone to take over the lease if possible. I'm willing to offer a good incentive to anyone who is willing to take the car off my hands.

Thanks for the input.