2015 Hyundai Genesis Lemon Law

[JordanT]

Call and ask. All below can assist you in Nevada
There may be instances where discussing your situation over a public forum could potentially compromise your interests.

Lemon Law Atty 1

Lemon Law Atty 2

Lemon Law Atty 3

Will definitely call, and what would be compromised documenting my situation to fellow owners of the same vehicle? Thanks for the links!

 

[JordanT]

In this instance, I am confused about the role of the BBB. While I recognize that states' lemon laws vary, I don't see what legal clout the BBB might have. Vendors choose whether to be a member of this organization (or not), and it's my understanding the BBB is a way for a business to appear reputable. If there is a dispute, BBB acts a as mediator between the customer and business, so that the business retains its (favorable) BBB rating. If not, the business only stands to lose it's rating - but the BBB has no legal power that goes beyond downgrading a member's rating. Shouldn't relief come for his state's lemon law? Other than the threat of negative PR for Hyundai and, perhaps, its dealer, BBB's involvement appears extraneous.

To be honest I'm completely new to this. Was told that this was the logical next step in this situation and case. Am I better off paying for a lawyer? Heard many individuals had success with the BBB.

 

[ckon]

Does not go away ever. It is random, and I have yet to isolate it on any road surface, speed, or weather occurrence. Sometimes the car is smooth, sometimes it vibrates and it is very annoying.

+1!

 

[TEF]

To be honest I'm completely new to this. Was told that this was the logical next step in this situation and case. Am I better off paying for a lawyer? Heard many individuals had success with the BBB.

Jordan,

My limited experience with the BBB relative to a car purchase was a disappointment. They did little to aid the buyer (me). Ultimately, the problem was resolved, but this would have been accomplished without the BBB. Considering your issue involves the price of a $50K car, perhaps you should contact a law firm that specializes in this process in your state. Read the law first to ensure that you hold dealer documentation supporting your claim relative to the law. Logically, if legal costs for lemon laws were exorbitant, why would consumers ever engage lawyers in the process - wouldn't that make winning the case financially pointless?

 

[Midwestuser1]

I used the Lemon law in Wisconsin back in 2004 for an Audi that had repeated problems. My understanding is that if your case qualifies for a Lemon Law you don't pay any atttorneys fees. The manufacturer pays for your car under the Lemon Laws and then they also pay the attorney. Thus you don't have to pay any attorney's fees. I didn't in my case.

 

[JordanT]

Jordan,

My limited experience with the BBB relative to a car purchase was a disappointment. They did little to aid the buyer (me). Ultimately, the problem was resolved, but this would have been accomplished without the BBB. Considering your issue involves the price of a $50K car, perhaps you should contact a law firm that specializes in this process in your state. Read the law first to ensure that you hold dealer documentation supporting your claim relative to the law. Logically, if legal costs for lemon laws were exorbitant, why would consumers ever engage lawyers in the process - wouldn't that make winning the case financially pointless?

I didn't go through with the BBB and instead contacted http://thelemonlawattorneys.com who should be contacting me tomorrow based on your guys opinions that an attorney would better get the job done. I am having an extremely tough time finding a reputable lemon law attorney. Does anybody have any idea if this place is reputable and legit? This was one of the links a member posted in this thread. Any help is appreciated and will definitely keep you guys posted.

 

[Pamplona/Beige]

Sorry for your troubles. My husband had to Lemon Law his Kia Optima Hybrid because of random shut downs at various times while driving down roads or highways. He documented with pics and vids and the dealership kept the car for weeks at a time.

Kia was slow to respond on a corporate level and stalled at every opportunity. A lawyer was hired by my husband and she made a huge difference but still Kia corporate was slow to respond and dragged their collective feet.

At the arbitration they sent five people to my husbands hearing. The arbitrators decision took about ten days and the whole process from initial filing to conclusion was several months.

He was not made whole as it doesn't work that way and they did not pay for his attorney's fees.

It unfortunately has soured him from a brand he truly likes and would likely never buy another Hyundai/Kia product.

Incidentally he loved his car very much. He could have traded it in unknowingly to any car dealer and gotten as good or better of a deal than the arbitration but because of his concern for the safety of others who might not be able to react or respond to the random shutdowns and be involved in a serious crash, he would not do that.

It's over and done with now and they lost a loyal customer.

Are you sure you have enough of a case to pursue this? Wasn't the tire recall done because of vibrations and noises? Did you get rid of the Hankooks?

 

[JordanT]

Sorry for your troubles. My husband had to Lemon Law his Kia Optima Hybrid because of random shut downs at various times while driving down roads or highways. He documented with pics and vids and the dealership kept the car for weeks at a time.

Kia was slow to respond on a corporate level and stalled at every opportunity. A lawyer was hired by my husband and she made a huge difference but still Kia corporate was slow to respond and dragged their collective feet.

At the arbitration they sent five people to my husbands hearing. The arbitrators decision took about ten days and the whole process from initial filing to conclusion was several months.

He was not made whole as it doesn't work that way and they did not pay for his attorney's fees.

It unfortunately has soured him from a brand he truly likes and would likely never buy another Hyundai/Kia product.

Incidentally he loved his car very much. He could have traded it in unknowingly to any car dealer and gotten as good or better of a deal than the arbitration but because of his concern for the safety of others who might not be able to react or respond to the random shutdowns and be involved in a serious crash, he would not do that.

It's over and done with now and they lost a loyal customer.

Are you sure you have enough of a case to pursue this? Wasn't the tire recall done because of vibrations and noises? Did you get rid of the Hankooks?

I am not sure about three states, but in Nevada is states the dealer must pay for all attorney fees. Sorry to hear about your situation, I hope mine can get solved. Also all of my service visits were after the michelins were installed, no hankooks. Thanks for your input!

 

[Lord Humunculous]

Just FYI, unless this has already been specifically stated, though it has certainly been implied, the BBB has no legal clout at all, all they are is a pay to play (yes businesses have to pay to be listed) self serving tool for business owners. Occasionally it can be used as a public shaming tool, but fully aware of this (because they were sued for it), they no longer make public statements about complaints outside of their website.

The BBB is a waste of time in most states and situations, some states regard it as a "good faith attempt at resolution" which is why some folks may still utilize it. Ultimately though, it is no more useful to the consumer than wearing a sandwich board outside of the dealership (which could result in litigation as well, careful how you publicly shame...).

TLDR - The BBB has no power and is generally worthless.

I wish you the best in your lemon party with Hyundai though, MFRs tend to stretch these out as much as possible, not for warranty timing, but simply to discourage continued litigation. Let us know the end result though. I am certainly interested as I am still intent on a 2016 Monte/Ivory/Ultimate

 

[Mark_888]

I am not sure about three states, but in Nevada is states the dealer must pay for all attorney fees. Sorry to hear about your situation, I hope mine can get solved. Also all of my service visits were after the michelins were installed, no hankooks. Thanks for your input!

I am assuming that the dealer/manufacturer must pay attorney fees only if the consumer wins the case and the purchase price is completely refunded, but not sure. It may be more complicated if there is a partial settlement.

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[Lord Humunculous]

That is generally the case, if they lose they pay, but there are a few states like OH and WA (I believe) where there is a kind of civil no lo contendre, they aren't admitting guilt, but they aren't disputing a decision, where costs payment is part of the settlement (or decision), not an absolute.

In TX for example (from the ABA website) - The new law House Bill 274 [PDF] takes effect on September 1, 2011. The law grants Texas courts authority to order the “losing” party pay for the prevailing party’s attorney fees and costs under certain circumstances. It also instructs Texas courts to develop and implement procedures to dismiss “frivolous” lawsuits early on in litigation.

 

[Maikeru]

Jordan,

My limited experience with the BBB relative to a car purchase was a disappointment. They did little to aid the buyer (me). Ultimately, the problem was resolved, but this would have been accomplished without the BBB. Considering your issue involves the price of a $50K car, perhaps you should contact a law firm that specializes in this process in your state. Read the law first to ensure that you hold dealer documentation supporting your claim relative to the law. Logically, if legal costs for lemon laws were exorbitant, why would consumers ever engage lawyers in the process - wouldn't that make winning the case financially pointless?

BBB is completely useless for car claims like this.

 

[JordanT]

BBB is completely useless for car claims like this.

Point taken. I have submitted my case to The Lemon Law Attorneys. Have yet to hear back but will keep everybody posted. Appreciate all those who gave input, and if anybody else has come across this issue please chime in. Thanks!

 

[posservice]

I was just reading this and I have a 2015 3.8 AWD that has the same issues. I bought the car 2 months ago and have about 1300 miles on it. I have had it back to the dealer twice and they have road forced the tires and wheels. I have the Michelin Tires.

I noticed sometimes the vibration is weaker than others. For instance yesterday I drove the car after it had been parked at the airport for 4 days and it vibrated really bad until 15 miles were driven or so. I parked the car to go to the store spent 45 minutes in there and when I pulled onto the highway the vibration was very bad for 5 miles. The vibration is felt in the steering (not side to side)

 

[Big_tugg]

BBB help myself and others get new motors

 

[AdriaticBlueG70]

Point taken. I have submitted my case to The Lemon Law Attorneys. Have yet to hear back but will keep everybody posted. Appreciate all those who gave input, and if anybody else has come across this issue please chime in. Thanks!

How did your case turn out?