Any of you have a headliner/sunroof noise issue?

[sethsquire]

The grab handle should be easy to remove. Usually a snap off cover plate at each end and a long screw at each end will remove the grab handle. Would be interesting to remove it for several days and see if the rattle gets better, worse or no change?

Tried that (and the passenger side mirror), rattle remained. I did notice that there was some movement in the plastic mounting plate up in the headliner where the grab screws into. That might be what the service manager was referring to. I still don't think that's the root cause of the creak though.

 

[CobraBob]

I initially thought it was coming from there but I eventually determined that it was around the little ridge in the headliner directly in front of the grab handle. I can push it there repeatedly and it will creak like no one's business. Seem to be focused around that ridge and up to the leading edge where the headliner meets the window on the passenger side. Push around that area and see if you can replicate the sound.

Edit: When riding with a friend, I also realized you can make the sound stop by pulling firmly down on the grab handle.

I had to edit my last post. I meant I pushed up just to the REAR of the sunroof. So in my case the noise comes an area about 2 1/2 feet from the windshield. Seems weird that people are hearing the same rattle but the origin seems to be in various places inside the roof.

 

[sethsquire]

I had to edit my last post. I meant I pushed up just to the REAR of the sunroof. So in my case the noise comes an area about 2 1/2 feet from the windshield. Seems weird that people are hearing the same rattle but the origin seems to be in various places inside the roof.

Is it the heat-related crinkle-sound? That would be different if it were coming from the back and not the front...

Edit: Sorry I noticed from your prior posts that you seem to have the different sound.

 

[mrcleeaan]

I'm sad to say that my G70 has started rattling a lot more now. I noticed on mine, if I tilt up the sunroof, the sound goes away. I wonder if it has something to do with the seal rubbing against the glass. I will let the dealership know.

 

[tarhoosier]

Miles driven? Build date?
The Kia and G70 forums have soooo many possible sources suggested and no one seems to have established the, or a, cause. Or even if the numerous reports are the same origin. Different locations, it seems. And if there is a dealer fix that has been durable I have not seen it.

 

[mrcleeaan]

Miles driven? Build date?
The Kia and G70 forums have soooo many possible sources suggested and no one seems to have established the, or a, cause. Or even if the numerous reports are the same origin. Different locations, it seems. And if there is a dealer fix that has been durable I have not seen it.

Just purchased about 4 weeks ago, build date of dec 2018, around 900 miles on it.

 

[Tkpoint22]

Just purchased about 4 weeks ago, build date of dec 2018, around 900 miles on it.

Dang, this is really making me question whether to buy one. Sounds like this is a pretty widespread issue and quite an annoying one. Really hoping someone finds a fix that can be replicated

 

[Revvdmedia]

Miles driven? Build date?
The Kia and G70 forums have soooo many possible sources suggested and no one seems to have established the, or a, cause. Or even if the numerous reports are the same origin. Different locations, it seems. And if there is a dealer fix that has been durable I have not seen it.

Much like the G70 owners, there have been a few Stingers with theories here and there. I would hope that a resolution would be a "one size fits most" but I know there will be some cases that are resolved differently. One Stinger owner found reprieve by backing out the screws in one of the grab handles. Another owner, like a G70 owner here, found resolution by having the entire sunroof assembly replaced and still says it is good to this day, about 8 months later. I don't think the solution for all is a sunroof replacement.

One slight glimmer at least on the Kia front is an owner from Texas stated his dealer said they heard a resolution is in the works for the Stinger with a TSB to follow, but no ETA given. Without knowing anything further, I would not doubt the possibility that the initial TSB would involve a partial headliner drop and retorque of the frame bolts as I have seen being the case in numerous other cars with this issue. There was some form of TSB in Australia to add silicone to mounting points that were lacking a sealant there, so to say the least, Kia (and therefore Hyundai/Genesis) has acknowledged that the noises are not acceptable and should be fixed through the issuance of that TSB. I should note that anyone who commented about having this silicone fix done found zero resolution with the noises.

I'm not sure about you guys, but one thing that happens with the Stinger is during engine startup, you can hear a click/pop when the engine vibrates when starting which sounds to be the same/similar noise that we get when driving. I recently found if I press up on the headliner just to the right of the sunroof on the passenger side where the frame is located, I get a clicking noise. I found if I press up there with reasonable force during the engine start, I don't get that noise. I think my noises come from that area which is not too far from where some of you have found when pressing the headliner.

See video here for noises when pressing the headliner:

 

[Husky]

Well, you can add another one to the list, as I too have this problem on my 3.3T Design edition. After reading through all twelve pages of posts, I am in complete agreement with sethsquire. The noise my car makes is definitely not a rattle. I describe it as a crackling or popping sound. The crinkling of a water bottle is probably the best description I've heard. I bought my car in February (the first one registered in NH!), and have 8000 miles on it, but the noise only showed up in late July when we started getting temps in the high 80s. On cooler days it doesn't occur. The noise is coming from the area between the passenger grab handle and the A pillar. You can make it happen, or prevent it, by applying pressure to the headliner in that area. It is also affected by pulling on the grab handle.
So far I haven't noticed any correlation with the sunroof (open or closed). I'm not sure it has anything to do with this particular noise. It's funny, because before I even read these posts, I had a theory that it was related to some adhesive getting hot in that area between the headliner and the roof, causing it to let go. It has the sound of something tacky making and breaking contact as the chassis in that area flexes.
I really should talk to the dealer about this, but right now I'm busy trying to get them to replace my front rotors due to brake vibration! I'm afraid to bring up another issue right now for fear that they'll feel overwhelmed and write me off as some kind of nit picker/complainer.

 

[Tdefrees]

Headliner being replaced at this time. Sorry, can't get pictures due to work schedule and the shop has not responded to my request for some. They are trying to figure out how to replace the headliner. I'm assuming it is installed at the factory before the windshield is put on. The windshield my have to come off to replace it. If this doesn't resolve the issue, I'll have to pressure for a no-lemon.

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[Husky]

Headliner being replaced at this time. Sorry, can't get pictures due to work schedule and the shop has not responded to my request for some. They are trying to figure out how to replace the headliner. I'm assuming it is installed at the factory before the windshield is put on. The windshield my have to come off to replace it. If this doesn't resolve the issue, I'll have to pressure for a no-lemon.

I'd be surprised if they had to remove the windshield. Usually it's just a whole lot of trim, weatherstrip and wiring. Good luck and let us know how it goes. Very annoying.

 

[Dillon Vossen]

I talked to my dealer service manager and the Platinum Tech and they do not believe it is heat related. I know mine isn't because I first noticed it in late April when temperatures were only in the 50s at best. They're saying that based on the construction of the sunroof frame (and components) it is most likely an issue with metal fasteners being loose. And they also DON'T advise stuffing material up there, as some have tried or suggested. Doing that could cause damage of some type which would affect your warranty. And IMO the reduction in audible noise in that case is nothing more than the sound being muffled. Which doesn't solve the actually problem. My service manager wants to reach out to the Genesis regional rep to see if this issue has been reported by other dealerships/customers. They understand my reluctance to remove the headliner. I am confident that if and when I leave the car there for a fix that they'll do it right. I am fortunate to have such a good dealership on the service end. They really want to help me with this, and get it resolved. I'll report more when I hear back from them.

- thanks man, any feedback?
DV

 

[Toddasaurus]

Headliner being replaced at this time. Sorry, can't get pictures due to work schedule and the shop has not responded to my request for some. They are trying to figure out how to replace the headliner. I'm assuming it is installed at the factory before the windshield is put on. The windshield my have to come off to replace it. If this doesn't resolve the issue, I'll have to pressure for a no-lemon.

They shouldn't have to remove the windshield, but they may need to remove the front seats to make enough room to rotate and angle it out the back doors - at least this is what the FSM states.

 

[OMG70]

They shouldn't have to remove the windshield, but they may need to remove the front seats to make enough room to rotate and angle it out the back doors - at least this is what the FSM states.

I can see this developing into 2 separate shitty situations: The mess up the seats because they didn't remove them or they mess up the seats because they did remove them

 

[Bourbonncigars]

I can see this developing into 2 separate shitty situations: The mess up the seats because they didn't remove them or they mess up the seats because they did remove them

I got nervous when he said they were trying to figure out how to remove the liner. That'd be enough to make me just live with the noise for fear of regretting trying to get it fixed.

 

[Tkpoint22]

So is this widespread among the G70, or limited to any specific specs (i.e. the 3.3t and prestige headliner)?

Anyone done a poll on headliner noise issues vs trim?

Most of all, very curious what percentage of owners here have this issue.

 

[Bourbonncigars]

So is this widespread among the G70, or limited to any specific specs (i.e. the 3.3t and prestige headliner)?

Anyone done a poll on headliner noise issues vs trim?

Most of all, very curious what percentage of owners here have this issue.

Headliner noises been posted about quite a lot for every car from the 2nd Gen Genesis to the newest G70's.

 

[sethsquire]

Headliner noises been posted about quite a lot for every car from the 2nd Gen Genesis to the newest G70's.

I can't say how widespread it is among G70's but you'd be hard pressed to find any car where there isn't a group on a forum complaining of some specific rattle or noise.

Hoping I get my car back soon. I called yesterday to find out what was up and apparently the service guy I spoke to last Monday no longer works there... very confidence inspiring. I called again today and they said my car was being worked on and they would let me know when it was done.

Don't get me wrong, I like my bright green Kona, but if I wanted to drive one every day I would have bought one.

 

[pulsar]

I can see this developing into 2 separate shitty situations: The mess up the seats because they didn't remove them or they mess up the seats because they did remove them

Absolutely. If gloves are not used you know the mechanics will leave their mark on every trim and headliner component touched. Really wish someone would insists they get to see their car with the headliner out while at the dealer so pictures of the roof, wiring, sun roof hardware and what the back side of the headliner looks like? I’m really hoping 2020 models have had a process improvement.

 

[Bourbonncigars]

I can't say how widespread it is among G70's but you'd be hard pressed to find any car where there isn't a group on a forum complaining of some specific rattle or noise.

Oh, absolutely. I've never been a member of an auto forum that didn't have numerous rattle threads in every part of the vehicle. It's just part of using something that constantly rolls over bumpy ground. Things won't stay tight forever, and sometimes they just don't even start out quiet.