Did your dealer "help" with 1st tire replacement?

[EXBMWGUY]

Yes that size 245/45/19 is much more common in terms of choices. I just put the Potenza S-04's on my BMW 5 series and took off the runflats. Huge improvement in every category possible, would highly recommend this tire.
Bridgestone has been very good to me and my family.

Yes, I have high expectations of these, and will probably do the irresponsible thing - buy the Bridgestones to replace the Continentals before they really need it.

 

[TJPark01]

Yes, I have high expectations of these, and will probably do the irresponsible thing - buy the Bridgestones to replace the Continentals before they really need it.

so far they have been way above my expectations, in the comfort category. The summer grip I expected but not the silent GT smoothness on the highway. Legally a tire is bald at 2/32, but i'd get new tires below 4/32, especially if you do highway rain driving.

 

[jgmav007]

My stock Dunlop 5000 Sports on my 2010 3.8 Ginny will get replaced this week. They have 24K on them and are worn out. Not a good tire. I'm taking a chance and putting a set of Nitto Motivo on her with H&R progressive lowering springs. I'll get back to you with a review.

 

[Seth]

While the dealer did not help with the replacement, they encouraged me to call Hyundai. I called and told them that my 2010 Genesis was leased and had 22,000 mi and needed new tires. They referred me to Dunlop, which I found out is a subsidiary of Goodyear. Goodyear told me to take my car to a local tire shop, Dobbs, and have the tires inspected and for the manager to call back. After the manager verified that the tires were indeed at end of life, Goodyear offered to pay 1/4 of the cost replace them with the same tire. I threw a fit. The quoted cost was $1,100 total!! The reason why i lease is not to do. Any major maintenance. After going round and round with Goodyear, Hyundai kept calling and checking in on my progress. After complaining and complaining, Goodyear replaced the tires and paid 75%, Hyundai paid 20%, and I paid 5%. What an ordeal!

I believe that when you sell a luxury car for a (somewhat) luxury price, you should stand behind your product and do what's right by the customer. I got more than I hoped for I this case. My 2010 Gen 3.8 nav has until April 2013 on the lease and a new (albeit substandard) set of tires on it. I will either buy, buy then sell if blue book is high, or release depending on the numbers.

Thank you for keeping me as a customer, Hyundai!

 

[TJPark01]

Goodyear replaced the tires and paid 75%, Hyundai paid 20%, and I paid 5%. What an ordeal!

I'm very surprised by this story. I can't believe that either Hyundai or GY paid anything at all. You must have made a serious stink about the whole think or you have the best negotiating skills known to man kind. Either way, congrats.

 

[homeofstone]

While the dealer did not help with the replacement, they encouraged me to call Hyundai. I called and told them that my 2010 Genesis was leased and had 22,000 mi and needed new tires. They referred me to Dunlop, which I found out is a subsidiary of Goodyear. Goodyear told me to take my car to a local tire shop, Dobbs, and have the tires inspected and for the manager to call back. After the manager verified that the tires were indeed at end of life, Goodyear offered to pay 1/4 of the cost replace them with the same tire. I threw a fit. The quoted cost was $1,100 total!! The reason why i lease is not to do. Any major maintenance. After going round and round with Goodyear, Hyundai kept calling and checking in on my progress. After complaining and complaining, Goodyear replaced the tires and paid 75%, Hyundai paid 20%, and I paid 5%. What an ordeal!

I believe that when you sell a luxury car for a (somewhat) luxury price, you should stand behind your product and do what's right by the customer. I got more than I hoped for I this case. My 2010 Gen 3.8 nav has until April 2013 on the lease and a new (albeit substandard) set of tires on it. I will either buy, buy then sell if blue book is high, or release depending on the numbers.

Thank you for keeping me as a customer, Hyundai!

My original Dunflops only lasted 18,000 miles. The Dunflop's warranty is the through the tire mfg. and they have no mileage warranty. So you were given tires for no reason except to make you happy. I could not with good conscience do what you did to get something for little or nothing. Its not something to be proud of.

 

[gameday22]

My dealer helped out, I had purchased the tire road hazard insurance with the vehicle for $199. They were about at the end of life when I caught a pretty large sized bolt too close to the sidewall of the front passenger side tire for them to repair it. Since putting one tire on wasn't going to work with the treads being so far down they absorbed the cost of replacing the two front tires. At the time the Dunlops were actually at a higher price (even at the dealers cost) than the Conti's so I ordered them from Tirerack and got reimbursed by my dealer for two of them. To me that was above anything I expected them to do and I was really happy with their service.

In all reality the cost of them helping with the tires was nothing in comparison to the customer loyalty/bond it creates. I will definitely purchase my next Genny from them and continue to have my vehicle serviced there. Once you find a dealership that has top notch service and a friendly staff it's really a rewarding experience to own the car, just wish more dealers were as nice as they are.

 

[QuantumRift]

Tires, as common sense dictates, and you point out, are consumables. However, a manufacturer, like Hyundai or GM, develops a car and then figures out what tires to equip it with off the assembly line. The bottom line is saving costs...both for the company (primary). SO they take tire A from Company XYZ, determine that it's the one they want, based on COST as one of the criteria). They they cut a deal with the tire maker. Now the tire maker, they want to maximize profits, so they in turn, look to cutting costs in manufacturing tire A. SO if Hyundai says they want a tire that provides GREAT traction with so-so wear, you get a soft compound tire. Soft compound tires wear out, especially when misused. I SUPPOSE they could equip the Genny with 75,000 mile tires, but would you want to ride on them or have to stop fast in the rain? IT's a trade of. You get a good car but so the reason you only have to pay $41,000 instead of $41,700 or 42,000, is because of the tires.

That's good of them and more than I would expect from any dealer. Tires are consumables and even really expensive cars come with $hitty tires on them. I'm close to having to replace the OEM Dunlop tires and I am almost at 30k miles, which seems to be longer than most. I have been pretty diligent about rotating the tires every 7.5k miles and maintaining 33psi cold pressure.

 

[scottdk]

If you have the standard 235/45/19 on the R-Spec, your choices are going to be limited, it's an odd size that not too many manufacturers make.

TJ - I'm pretty interested in those Bridgestone Potenza S-04 Pole Position, but damn they're expensive. $270 more than the DW's Seriously, I wouldn't mind trying these tires out if I was in need of tires.............

 

[ImInPA]

It has been discussed in this forum that the tires that come on the base model (not sure of others) the Dunlop SP5000 rarely last past 20K miles (at least in warm weather).

I am curious to find out if your dealer did anything in terms of paying for some of the cost of the 1st replacement set of tires?

I am about to hit 17K and I don't think I have more than 2K left on the tires.

Tires are a wear item. Tire replacement is not part of any manufacturers warranty as far as I know. Good luck!!! Check out the Cooper Zeon RS3-A and RS3-S. Great tires, good wear, great performance, and an excellent price.

______________________________

Help support this site so it can continue supporting you!

 

[Crusty Old Shellback]

TJ - I'm pretty interested in those Bridgestone Potenza S-04 Pole Position, but damn they're expensive. $270 more than the DW's Seriously, I wouldn't mind trying these tires out if I was in need of tires.............

My R Spec came with these tires. 10K miles later and I have no issue swith them. I rotate and balance at 5K miles so I'm due. Good wear so far and yes I push the car at times. They handle well and have little to no road noise. Not sure how other tires will compare on the car.

The stock R Spec rims can fit a 235, 245 or even a 255 wide tire. I'm thinking of moving to a 255 when I have to replace them.

 

[QuantumRift]

Generally, the only way a dealer will 'assist' with such things would be if, in the end, the dealer doesn't lose any money or makes a bit off it. The dealer won't eat the cost of tire, etc and if they can get Hyundai to eat the cost, good. Or maybe the tire manufacturer. Or both. But the dealer won't lose money on a project...

 

[scottdk]

My R Spec came with these tires. 10K miles later and I have no issue swith them. I rotate and balance at 5K miles so I'm due. Good wear so far and yes I push the car at times. They handle well and have little to no road noise. Not sure how other tires will compare on the car.

The stock R Spec rims can fit a 235, 245 or even a 255 wide tire. I'm thinking of moving to a 255 when I have to replace them.

Thanks for the info. They are rated on TireRack as one of the best riding and most quite tire in the category too. Plus tons of grip. Looks like you got the "summer tire package" with the 245 width. This is the size I run on my Genesis, and the car actually can get traction now

 

[Crusty Old Shellback]

Yep, I got the factory installed option of the summer tires for $1100. Not much of a choice to say "NO". But that was Ok as living in SoCal, I don't wory much about things like rain and snow.

 

[TJPark01]

TJ - I'm pretty interested in those Bridgestone Potenza S-04 Pole Position, but damn they're expensive. $270 more than the DW's Seriously, I wouldn't mind trying these tires out if I was in need of tires.............

Yeah they are pricey for sure. I'm getting close to needing new tires for the Genny as I just broke 30k. The fronts are dust at 3/32 but the rears still have some meat on them. I am leaning on getting softer tires for the Genesis since I don't really hoon this car like I do BMW's. Looking at Bridgestone Serenity Plus, again more expensive but I usually stick with Bridgestones.

 

[z71jim]

My original Dunflops only lasted 18,000 miles. The Dunflop's warranty is the through the tire mfg. and they have no mileage warranty. So you were given tires for no reason except to make you happy. I could not with good conscience do what you did to get something for little or nothing. Its not something to be proud of.

The tire premature wear with the Genesis is very well documented. My rear tires were SLICK at 17000 miles. I cannot understand your issue with the man getting a set of tires replaced on his car when there is such an obvious problem. I had to purchase my second set of tires and now am on my third set of tires (Hyundai bought)with only 36000 miles on our Genesis. The car has been in the shop 10 times for alignment and suspension problems and I HAVE NO PROBLEM with Hyundai or the dealer replacing my tires that wear out WAY TOO premature. My car is in the shop again as we speak with the same problem again. I have never had a vehicle EAT tires like this one does. Dunflops or not a new tire should last longer than 10000 to 17000 miles.

 

[Advocate225]

At 16,000 miles my Dunlops were well worn and I replaced them with Continental Pure Contact. I am very pleased with my new tires and the ride is far smoother and more comfortable. I've driven at turnpike speed in heavy downpours with no problems.

 

[landtuna]

I'm having issues at 9000 miles on a 2012
Now the right front developed a bubble on the side wall.
The Serv Mgr, told me I must have hit something!

Bubbles are caused by extreme mistreatment or manufacturing issues. Unless you have been flogging the tires the bubbled tire should be replaced as a manufacturing defect. Cut sidewalls do not develop bubbles.

 

[homeofstone]

A bubble in the sidewall most of the time means the car hit a pothole or curb fairly hard. However, a tire can develope a bubble in the sidewall due to a defect, though this is rare.

As to a previous post on getting free tires. some performance tires on high HP cars will wear out in less than 10,000 miles and will cost 1500.00+ to replace. Anyone that is an owner of a high HP car with ultra high perfromance tires should be ready to buy tires every 8k to 10k miles. I have a friend that owns an E63 amg and the high exspense of tires comes with the territory. The Mercedes dealer would laugh at him he demanded a set of new tires due to wear.