Driver seat backing detached

[gen2ed]

This happened to me! I just replace the back panel on my 2015 today. I'm just checking the forums to see if it happened to anyone else. My dealer denied the warranty as well ~51k miles on the clock. They claimed that someone must have "knocked it somehow".
But after looking at the parts it's very flimsy. Nobody sits behind me it's always the passenger side. They suggested that I "glue it".

Easy enough to install.

Here is the link to the part:
Seat Back Panel - Hyundai (88380-B1000-PPW)
2015-2019 Hyundai Seat Back Panel 88380-B1000-PPW | hyundaiparts
$335 incl shipping.

(Edit: I opened up an issue with Hyundai USA, and described the issue, sent them some pics, my receipt and a link to this thread. I'll follow up if I hear anything back)

 

[Andyj]

Was your car still covered under the 5/60 bumper to bumper warranty? If so this should be covered. Bad design.

 

[gen2ed]

Was your car still covered under the 5/60 bumper to bumper warranty? If so this should be covered. Bad design.

I paid extra for the extended warranty. 10 / 100k

 

[rogerlange]

I wish I saw this earlier, my car is still under the 5 year warranty, they made me pay for the back, great job Langley Hyundai (not).

 

[Terry Z]

Infrequent user of the forum, but it has always been helpful. Thanks for taking the time to post. Just experienced the same problem with our 2011 Genesis. My guess is that when the seat heater had to be replaced under warranty, they stressed the plastic clips and caused the back push clip plastic holder and the plastic hook clip on the bottom to crack. Some later date trauma caused complete failure. I am going to try to zip tie fix for the push clip.

Anyone run into repairing the bottom hook clip (hinge?)

 

[azgolfrat]

I have a 2016 sedan (I guess it would be the equivalent of the G80).

The back of my driver seat just popped the other day. Only I drive it and no passenger on that side.

I can’t seem to find clips or anything to re-attach.

Has anyone had this happen?

Yup. Lots.
There are 2 clips, one on the left and one on the right, near the top of the back of the seat. They have broken.
Cheap plastic unfortunately. I fixed it by drilling small holes in the remaining portion of the bracket which is still attached to the cover.
I then slipped tie wraps through the holes and around the metal clip that fits into the seat side. This allowed me to pop the metal portion of the clip back into the housing on the seat side.
The downside is I'm afraid to take it apart to send you a photo, as the remaining portion of the plastic clip on the cover side might bust while I'm pulling apart.
I hope this makes sense. Send me photos with questions if I can help.
FYI - you might need to fish around for broken pieces that fell down within the cover when it originally boke.

 

[the.tru.albertan]

Infrequent user of the forum, but it has always been helpful. Thanks for taking the time to post. Just experienced the same problem with our 2011 Genesis. My guess is that when the seat heater had to be replaced under warranty, they stressed the plastic clips and caused the back push clip plastic holder and the plastic hook clip on the bottom to crack. Some later date trauma caused complete failure. I am going to try to zip tie fix for the push clip.

Anyone run into repairing the bottom hook clip (hinge?)

I can't speak to the bottom hinges. But, yes, use the zip-tie fix mentioned in this thread. Solid fix.

 

[Terry Z]

I can't speak to the bottom hinges. But, yes, use the zip-tie fix mentioned in this thread. Solid fix.

thanks for the reply. best wishes

 

[G-362759]

^^^ Ding ding ding!

I have had this happen to me. The plastic tabs on part #7 were broken right off. There are two metal pieces that slide under those plastic tabs and push into the frame of the seat. That is how the entire back piece is attached to the seat.

I went to the dealer and they asked for $850 for part #7. I said screw that. I fixed it myself by drilling two small holes on the broken tab housings. Put a zip-tie thru the hole and around the metal pieces and tightened. Lined up the metal pieces with the locations on the frame of the seat and pushed them in. It has been a SOLID fix for a while now.

If you need to access the internals of your seat, I don't see how you access them without breaking those plastic tabs. Seems like a design flaw.

I tried your zip-tie fix and it worked.
Thanks

 

[the.tru.albertan]

I tried your zip-tie fix and it worked.
Thanks

Happy it worked out. My fix has been great for me.

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[C-130Geek]

Happy it worked out. My fix has been great for me.

 

[C-130Geek]

I have a 2016 sedan (I guess it would be the equivalent of the G80).

The back of my driver seat just popped the other day. Only I drive it and no passenger on that side.

I can’t seem to find clips or anything to re-attach.

Has anyone had this happen?

Just happened to me on passenger side today. No back seat passengers. 87K miles on 2015. Bought extended 10/100 "bumper to bumper" warranty. Dealer said not covered because it's trim and wants $700+. Family has bought 2 Elantras, 2 Sonatas, 1 Azera, 1 Tucson 1 Santa Fe and this Genny since 2002. This will be last Hyundai I ever buy after this. In my opinion "bumper to bumper" should mean just that.

 

[Terry Z]

Same problem with my 2011 Hyundai Genesis. The plastic clip holder (on the removal back panel) fractured. I bought Gorilla Plastic/Metal Epoxy Gel. I then epoxied in the metal clip making sure that it was centered properly. I then took the rest of the epoxy and encased the clip and the remaining plastic clip holder. I chose this epoxy because when it sets, there is some give to it. Others are more brittle and can more easily "stress fracture".

My fix is only a month old, but so far, so good.

Hope this helps

Terry

 

[the.tru.albertan]

Just happened to me on passenger side today. No back seat passengers. 87K miles on 2015. Bought extended 10/100 "bumper to bumper" warranty. Dealer said not covered because it's trim and wants $700+. Family has bought 2 Elantras, 2 Sonatas, 1 Azera, 1 Tucson 1 Santa Fe and this Genny since 2002. This will be last Hyundai I ever buy after this. In my opinion "bumper to bumper" should mean just that.

Some people have had luck with the warranty. Your dealer might be sticky about it.

Just do the zip-tie fix shown in this thread. It's BETTER than getting a whole new back panel. New one will just break again at some point.

 

[Hello]

I have a 2016 sedan (I guess it would be the equivalent of the G80).

The back of my driver seat just popped the other day. Only I drive it and no passenger on that side.

I can’t seem to find clips or anything to re-attach.

Has anyone had this happen?

Mine did too! Took to dealer. Past warranty and CPO wrap won't cover it because it's 'trim'. Quoted me $650 to replace. Then tried 'good will' with Hyundai which dropped the price to $250. So I decided to fix it myself.

1. Remove the metal clips from the back of the seat by prying them out at the bottom.
2. Keep the broken pieces of plastic inside the clips.
3, On the cover, drill a small hole in the side of the broken posts.
4. Run a zip tie thru the hole, then place the broken piece from the seat back on top of the broken post.
5. Wrap the tie around the broken piece that was stuck on the back of seat and pull the tie tight.
6. Snap the panel back on to the seat. DONE!!
Takes about 10 minutes tops to fix.

 

[Terry Lee]

^^^ Ding ding ding!

I have had this happen to me. The plastic tabs on part #7 were broken right off. There are two metal pieces that slide under those plastic tabs and push into the frame of the seat. That is how the entire back piece is attached to the seat.

I went to the dealer and they asked for $850 for part #7. I said screw that. I fixed it myself by drilling two small holes on the broken tab housings. Put a zip-tie thru the hole and around the metal pieces and tightened. Lined up the metal pieces with the locations on the frame of the seat and pushed them in. It has been a SOLID fix for a while now.

If you need to access the internals of your seat, I don't see how you access them without breaking those plastic tabs. Seems like a design flaw.

 

[Terry Lee]

^^^ Ding ding ding!

I have had this happen to me. The plastic tabs on part #7 were broken right off. There are two metal pieces that slide under those plastic tabs and push into the frame of the seat. That is how the entire back piece is attached to the seat.

I went to the dealer and they asked for $850 for part #7. I said screw that. I fixed it myself by drilling two small holes on the broken tab housings. Put a zip-tie thru the hole and around the metal pieces and tightened. Lined up the metal pieces with the locations on the frame of the seat and pushed them in. It has been a SOLID fix for a while now.

If you need to access the internals of your seat, I don't see how you access them without breaking those plastic tabs. Seems like a design flaw.

 

[Terry Lee]

I want to say “Thank You” for that tip on how you fixed your seat backing by drilling the holes and using the zip ties. I experienced the same problem and tried your repair method and it worked like a charm!! Thanks again!!

 

[arcman]

Are there any flat surfaces on the two pieces that would mate up using sticky back Velcro? If not, maybe consider fabricating a metal bracket, pop rivet it to the part that popped off and then use Velcro. Three or four inches of Velcro and you'd have to tug pretty hard to get it off. 3M makes a sticky 'Hook & Loop' and 'Dual Lock' that is next to impossible to get apart.

 

[MickRMiller]

Thanks to @the.tru.albertan I did a modified version of his zip tie fix. I ended up drilling through the black plastic with a 13/64 bit, then ran long zip ties through the existing metal brackets. This way you have long ends to pull and tighten from each side (make sure to route the end appropriately). It is not perfect but way better than it was. You can also see where I tried unsuccessfully to use velcro. Thanks again!