first service is when?

[nellie1289]

I got a text, email from genesis connected services, and the car flashing i hit 1000 miles and first service is required. i consult the manaual and it says 6k miles is first oil change. I am thinking maybe the service interval just wasnt set right? can someone confirm there is no actual 1000 mile special service before i reset my service interval.

 

[nsyedhasan]

I believe the interval was just set incorrectly, just contact your dealer to get it sorted.

 

[Toddasaurus]

You can clear the service recommendation in the settings menu. At the earliest I would bring it in for service at 3000 miles, otherwise wait until 6k.

Which dealer you planning on going to? I thought I saw on the Genesis site another dealer coming online closer to Portland...

 

[nellie1289]

You can clear the service recommendation in the settings menu. At the earliest I would bring it in for service at 3000 miles, otherwise wait until 6k.

Which dealer you planning on going to? I thought I saw on the Genesis site another dealer coming online closer to Portland...

Bend. lol. I will wait till 6000

 

[Toddasaurus]

Bend. lol. I will wait till 6000

Nice. I should do the same. Those guys are so cool down there.

 

[nellie1289]

Nice. I should do the same. Those guys are so cool down there.

We are down there all the time anyway so we will swing by with car take a loaner and head to brasada ranch lol

 

[Cassie]

I also got this same message by the way. Does anyone know if you can get it service at a regular Hyundai dealer? The nearest Genesis in my area is 2 hours away.

 

[Beefer]

^ Has to be a Genesis dealer certified to work on 2019+ cars.

 

[Cassie]

^ Has to be a Genesis dealer certified to work on 2019+ cars.

Well that's a bummer. I should stop driving it so much

 

[Toddasaurus]

Well that's a bummer. I should stop driving it so much

*Gasp!*

Never!

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[EdP]

I also got this same message by the way. Does anyone know if you can get it service at a regular Hyundai dealer? The nearest Genesis in my area is 2 hours away.

Normally no. There have been some exceptions where no dealer was nearby but I have no idea what the distance was. You have to contact Genesis customer service for any approval on that. Of course, if you want to pay you can take it anywhere.

 

[TurtleBoy]

I also got this same message by the way. Does anyone know if you can get it service at a regular Hyundai dealer? The nearest Genesis in my area is 2 hours away.

You would be considered an "Unassigned Genesis Brand Owner" and you can take it for service to a Hyundai dealer that agrees to service it. Here are some details on that:

Valet Service and "Unassigned Genesis Brand Owner"

 

[Cassie]

Rhak

You would be considered an "Unassigned Genesis Brand Owner" and you can take it for service to a Hyundai dealer that agrees to service it. Here are some details on that:

Valet Service and "Unassigned Genesis Brand Owner"

Thank you kind sir!

 

[TurtleBoy]

Thank you kind sir!

You're welcome. Give Genesis Customer Service a call and they should be able to set things up for you. If you could, let us know how the process goes.

 

[Cassie]

You're welcome. Give Genesis Customer Service a call and they should be able to set things up for you. If you could, let us know how the process goes.

Will do. I have a 1k maintenence message in my car that sounds like it could have been an error in programing. I'm still going to take it in under the pretense that I don't know how to clear it just to get the wheels moving for future services. I will keep ya'll posted.

 

[Beefer]

^ this all sounds like BS to me...I would be very careful.

Would you ever take your car to a service department that has never seen your car, doesn’t have specialized techs for your car and doesn’t stock any parts for your car?

Not just for your car...but any car from the brand Genesis.

So sure...you might find a way that a Hyundai dealer will look at it...but good luck with that nightmare!!!!! To add...you’d never be able to take advantage of all the great advantages a Genesis dealer offers.

 

[EdP]

^ this all sounds like BS to me...I would be very careful.

Would you ever take your car to a service department that has never seen your car, doesn’t have specialized techs for your car and doesn’t stock any parts for your car?

Not just for your car...but any car from the brand Genesis.

So sure...you might find a way that a Hyundai dealer will look at it...but good luck with that nightmare!!!!! To add...you’d never be able to take advantage of all the great advantages a Genesis dealer offers.

If the dealer sold the Hyundai models in the past, why not? At least for simple service like oil changes, tire rotation, etc. If you have a G80 is it nearly identical to the 2015 model they have been servicing for years.

Maybe not for tinkering with the ECU of my G70 though.

 

[Beefer]

If the dealer sold the Hyundai models in the past, why not? At least for simple service like oil changes, tire rotation, etc. If you have a G80 is it nearly identical to the 2015 model they have been servicing for years.

Maybe not for tinkering with the ECU of my G70 though.

For one...Hyundai/Genesis prior to 2019 models do not use fully synthetic oil. So right there...you will be putting in worse oil in your car than a 2019+ Genesis dealer would.

Tire rotation...sure. If you don't care about your oil...sure. Other than that...I would be concerned.

There is a reason why Genesis is supposed to have fully trained techs for their particular cars. A Hyundai tech does not meet that criteria.

 

[EdP]

For one...Hyundai/Genesis prior to 2019 models do not use fully synthetic oil. So right there...you will be putting in worse oil in your car than a 2019+ Genesis dealer would.

Every oil change I got in my 2015 and 2018 was full synthetic by the Hyundai dealer. Takes but a few seconds to verify what they will use.

 

[danygenesis]

For one...Hyundai/Genesis prior to 2019 models do not use fully synthetic oil. So right there...you will be putting in worse oil in your car than a 2019+ Genesis dealer would.

Here in South Florida Genesis dealers are not using synthetic oil in our G70. If you want it you need to pay extra.