kmooney4
Registered Member
- Joined
- Jul 11, 2018
- Messages
- 293
- Reaction score
- 88
- Points
- 28
- Location
- Maryland, USA
- Genesis Model Type
- No Genesis Yet!
My local Genesis/Hyundai dealer already does this. They have a separate showroom, entrance door, and advertising for Genesis. It is the same building as Hyundai, but a totally different showroom (albeit a very small showroom, but separate nonetheless). The only things they don't have are a separate lot to store Genesis vehicles, a physical marquee sign outside denoting the Genesis brand, and a separate waiting room for Genesis customers. Adding these things would be a very quick upgrade to their situation and one that would be much appreciated.
As has been noted earlier, people don't mind if their car is worked on by the same Hyundai mechanics, but they just don't want to wait in the same waiting room and be treated the same as Hyundai customers. All they need is a separate, smaller waiting room for Genesis customers and maybe some training on luxury customer relations and most people would be very happy indeed.
As has been noted earlier, people don't mind if their car is worked on by the same Hyundai mechanics, but they just don't want to wait in the same waiting room and be treated the same as Hyundai customers. All they need is a separate, smaller waiting room for Genesis customers and maybe some training on luxury customer relations and most people would be very happy indeed.