Genesis 4.6 resale value!

[bishop666]

but you say you didnt drive 4.6 cuz none was avail.

I regret to have started his thread since it appears that many of the responders have not read the original post. But, you are correct in your assumption, I did not test drive a 4.6 but did purchase one of the basis of a 3.8 test drive and the assurance of the sales person that the 4.6 would handle and ride the same with the added benefit of more power.

 

[gerryb]

From 'my personal experience".. My V6 depreciated ZERO dollars after one week. I got out of the deal after the week, same as you did, and moved up into a V8. The difference is that the car WAS NOT YET TITLED and therefore was NOT classified as used. Dealer said he COULD NOT DO THAT if it already had been titled. Would you pay the same for a used car as a new car?

 

[PriorityHyundaiVA]

What "unfactual" statements are you alluding to, Sir? ( By the way "unfactual" is not a recognized word in the English language.)
Furthermore, I had already stated that a 4.6 was not available for test drive prior to purchase and was not to be available for the foreseeable future. And lastly, I am not "mad at the car," as you suggested but rather the dealer, whom I have a problem with vis-a-vis their lack of disclosure in regards to the ride difference regardless of whether it was based upon intentional omission or lack of knowledge.

is that right..hmm...http://onlinedictionary.datasegment.com/word/unfactual

Furthermore, either way your 9g's gone. dont depend on a dealer to tell you everything, hell they may have not even known especially on an issue like dat which can be modified to fix. sorry, SIR.

 

[bishop666]

why would you do that, you cnt base a 4.6's drive over a 3.8's. When someone pays cash dmv work and all thats put into system immediatley. its a done deal.

Done deal? Not necessarily so. Mistakes are made and deals can be "backed out" of the system within a reasonable time frame. It merely requires a willingness to do so.

 

[PriorityHyundaiVA]

I regret to have started his thread since it appears that many of the responders have not read the original post. But, you are correct in your assumption, I did not test drive a 4.6 but did purchase one of the basis of a 3.8 test drive and the assurance of the sales person that the 4.6 would handle and ride the same with the added benefit of more power.

I guarantee if you wouldve went in there probably not looking to get out of the car but go down to a 6 the dealer wouldnt have had any problem but in case you havent noticed customers are not flying in and out of the door lately at ANY dealer so they have every lawful right to do so. And if you went in there belligerent which i dont if you did or not, of course hes not going to let you out.

 

[PriorityHyundaiVA]

Many of us complain about customer satisfaction but what do you expect people to do.. be nice??? even when we as a people come sideways at any customer service establishment. NO!

 

[bishop666]

is that right..hmm...http://onlinedictionary.datasegment.com/word/unfactual

Furthermore, either way your 9g's gone. dont depend on a dealer to tell you everything, hell they may have not even known especially on an issue like dat which can be modified to fix. sorry, SIR.

I cannot comment on the "online dictionary" but the word cannot be found in the Merriam-Webster's dictionary, in any event, it was merely an observation.

 

[PriorityHyundaiVA]

thats fine, i dont care either way, it just seemed your were mad so you tried to challenge my intelligence. But anyway like i said.

 

[bishop666]

I guarantee if you wouldve went in there probably not looking to get out of the car but go down to a 6 the dealer wouldnt have had any problem but in case you havent noticed customers are not flying in and out of the door lately at ANY dealer so they have every lawful right to do so. And if you went in there belligerent which i dont if you did or not, of course hes not going to let you out.

The discourse and negotiation was entirely gentlemanly. And no, I was not interested in trading down, regardless of how receptive they may have been. Nay, IMO, this is a customer service issue, perhaps related in part to the current economic downturn along with a healthy dose of greed which rarely breeds that warm and fuzzy feeling that one requires to feel comfortable about recommending a dealer to others.

 

[BacktoHyundaibychoice]

Bishop, one question:


Why do you blame the dealer for "not disclosing" the suspension issues you experienced? How would he know about them in the 1st place? Even here, the "porpoising" as Thomas describes it, is felt by a minority of owners a minority of the time. Hardly a large enough sample size for it to be a known "issue".

Not picking a fight, just trying to make sense of this.
Thx.

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[sandy]

Sorry to hear about your experience, but I have to admire your resolve in making the money secondary to your satisfaction. You made a mistake in buying a 4.6, you weren't happy with the car and you did something about it, whether or not it made "economic sense". Probably a better decision for YOU than driving a car for a couple of years you would be unhappy with.

Insofar as your statement about how shocking the true resale value of the car is, that may be true for cars sold after the first 24 hours but not really a realistic measure as most owners hold a car for at least a few years.

As to the dealer actually having registered the car or not, I know here in Ct. the dealers register the car and issue the plates by computer hook-up with the DMV and it is instantaneous. This may or may not apply in your situation.

 

[PriorityHyundaiVA]

Bishop, one question:


Why do you blame the dealer for "not disclosing" the suspension issues you experienced? How would he know about them in the 1st place? Even here, the "porpoising" as Thomas describes it, is felt by a minority of owners a minority of the time. Hardly a large enough sample size for it to be a known "issue".

Not picking a fight, just trying to make sense of this.
Thx.

and i dont personally know thats thats enough to turn a car back in either.

 

[EdVoylesHyundai]

This is an unfortunate situation all the way around. I am not placing blame, but this is part of the reason we have a policy that you cannot buy a car from us until you drive that car. People fight us on this all the time, saying things like, "I drove one at another dealer; I know what they drive like." I cannot, for the life of me, figure out why people do this. I would not even buy a pair of shoes without trying them on. Some people insist. What can you do?

I am sure the dealer exhausted every possible explanation for the poor ride of the car before refusing to take it back (tire pressure, etc...). I talked to our Genesis PDI tech and asked him if there was anything installed for the delivery on the truck (other than high tire pressures) that needed to be removed that would affect the ride and he said, "No, they all ride stiff as hell." To him, they ride stiff. To me, they are almost too soft. Preference is preference. We don't know the details of the dealership's situation, so we can't say that they definitely should have taken it back. Maybe it was already tagged and they would have been unable to re-sell as new. Oh well.

The $9k hit you took is what people talk about when they say you lose thousands as soon as you drive it off the lot. It is what it is. PriorityHyundai gave a good breakdown of the numbers.

Better luck next time.

 

[bishop666]

Bishop, one question:


Why do you blame the dealer for "not disclosing" the suspension issues you experienced? How would he know about them in the 1st place? Even here, the "porpoising" as Thomas describes it, is felt by a minority of owners a minority of the time. Hardly a large enough sample size for it to be a known "issue".

Not picking a fight, just trying to make sense of this.
Thx.

I am not blaming the dealer for what is obviously an inherent aspect of the automobile's design but, rather, for not disclosing the existence of a difference in ride between the 3.8 and 4.6. This is a clear issue of non-disclosure, either by omission, commission or ignorance (on the part of salesperson) pertaining to the inherent differences between the two versions of the vehicle. Furthermore, the manufacturer's website does not seem to provide any information in this regard.
I hope this clears things up for you.

 

[bishop666]

Sorry to hear about your experience, but I have to admire your resolve in making the money secondary to your satisfaction. You made a mistake in buying a 4.6, you weren't happy with the car and you did something about it, whether or not it made "economic sense". Probably a better decision for YOU than driving a car for a couple of years you would be unhappy with. "

Thank you for your thoughts and, yes, I would rather forfeit the dollars, write the experience off to a bad business decision, than make do with a vehicle that I did not find comfortable to drive.

 

[DanTheMan]

Sorry to hear about your experience, but I have to admire your resolve in making the money secondary to your satisfaction. You made a mistake in buying a 4.6, you weren't happy with the car and you did something about it, whether or not it made "economic sense". Probably a better decision for YOU than driving a car for a couple of years you would be unhappy with. "

Thank you for your thoughts and, yes, I would rather forfeit the dollars, write the experience off to a bad business decision, than make do with a vehicle that I did not find comfortable to drive.

Hey Bishop--

So sorry to hear about your experience with the bad dealer. There's another thread elsewhere discussing resale value (of the Gen, obviously) and generally about other cars as well. Most, if not all, new cars lose about 20% of their value once you drive it off the lot, as you found out. Most lose 40-60% over the first two years! I'm not certain that there's a connection to resale value based on that apparent loss. Dealers buy trades loosely based on wholesale value (dealers on this site feel free to correct me--accuracy is important to me as well) so they can auction the car (like they have to when I'm done with a car! There's not much left!), or resell it w/a profit margin. That's what make trades possible. I can say that I 'knew' some of this up front, but saw it first hand when I purchased my first Hyundai from CarMax. They were VERY up front about the entire transaction. I'd have bought another car from them had they sold new Gennys!

I do hope your next vehicle transaction is much better for you. I'd recommend buying like I've done for the last 20 years or so. Investigate your local market and find cars that have been reasonably well cared for, and buy one of them. The depreciation has been taken in by someone else, and you'll end up a happier buyer. My success rate with that buying process is great. The Genesis is the first new car I've purchased since '85. It's a V6, (acquired in Aug. '08) and I'm really enjoying it.

All the best with your future endeavors.

Dan :>)

 

[t_finan]

I understand the car is gone already but for others in the same situation, I would recommend installing the 3.8 rear shocks and then maybe the springs as an attempt to fix that problem.

I had the porpoising problem in a first year 350Z and installing the Infiniti coupe rear shocks fixed it.

 

[pm1234]

The dealer should of handle this a lot more proffesional. I think Hyundai will have some problems to work on to change the dealers attitude to sell luxury cars.

Anyways here is what I think/know. My wife had a Fordexplorer few years back. When She bought the car they told her and it was on the paper she have 72 hours or 500 miles grace period when she can return the car in original condition and they would only take the registration and some sort of $400 fee. Which I think was generous. Also she got a year return anytime and get the K book value without question ask. She had the car for 2 years no problem. She went back to the dealer to buy more car for herself and also give their phone numbers to the friends nd relatives.

And that was a Ford dealer.

I would talk to a lawyer. First I would ask the offer they give you on paper to make it legal. Than you should find out if there is any grace period what the gov. regulation is. I think there is some but you never know. This is not a common situation you are in. Make sure all documented and signed.

Cheers

 

[pm1234]

If nothing else working you also you should look into the lemon law in your state and take your car in with every possible problems. It is a little long process but if you have enough problems with you car they have to buy it back.

See if you can figure something out.

 

[VaiFan]

Bishop, I would really like to know, did you check the air pressure in the tires?
I'm not trying to be a jerk by asking, but I would really like to know if you honestly tried this???

For what it's worth, I bought an 08 Scion Xb for $17k, drove it a year and traded it in for $14,900 on my Genny.