Lionorion
2022 GV70 Sport Advanced Mauna Red/Sevilla Red
- Joined
- Aug 1, 2021
- Messages
- 727
- Reaction score
- 513
- Points
- 93
- Location
- Mukilteo
- Genesis Model Year
- 2022
- Genesis Model Type
- Genesis GV70
Maybe an obvious question but did you search the Genesis inventory for one that is on a dealers lot with this feature?
I have two things to say. Firstly, your description of watching every video and reading about the car was what I had been doing since the launch video came out. My dealer said mine was their first deposit taken for a GV70, so I totally understand your excitement and anticipation. In fact, I could’ve purchased a silver 3.5 Advanced with blue interior one month prior to my first choice red/red Advanced, but my Amazing wife asked how I’d feel every time I saw a red GV70 drive by? Smart, so I waited (Who would've guessed that as of today I still have only seen one other GV70, EVER, out in the wild!).Well my mind isn’t made up yet. I guess there is part of me hoping when the car gets here it will have slipped through without the downgrade and the email I received was a mistake. Highly unlikely from what I have learned. I am sending Genesis Customer Service an email as a follow up to my call earlier this week. I can probably live without the convenience features for sure - not a big deal. The safety features suck more and I worry about this waiver they make you sign acknowledging that you know the safety features are not in your vehicle. Will this make the value of my vehicle less than others in years to come? Not sure. Used vehicles usually come as they are and even if it had the feature… it might not even work for all you know. For me it is just the feeling I was left with after receiving the unapologetic email from Genesis. For 6 months I have spent pretty well everyday watching every YouTube video and reading every online review I could find on the GV70. I probably know the car as well as someone who has already been driving it every day. My excitement and anticipation only kept building. I think I may have even sold the Genesis brand to some other friends over this time. When the news of this downgrade first hit, I asked my dealer and they said my car was not impacted. A week later when it turned out it was… well it really hurt. And maybe more so because of the email and how it felt like a let down on the Customer Experience that Genesis promised. Having come over from BMW, this was one of the key things for me. And the GV70 itself was just so damn awesome. Heck, I even was given a test drive where they let me keep the car overnight. I went all in and chose the top level trim. The email just hurt man. It still hurts. It’s the thought that I somehow have a lesser car. And how the email was positioned as only a “lane change” loss when it was actually more. It just felt like smoke and mirrors from a company that I really believed was going to teach the other manufacturers how they should treat their customers. I haven’t said no to the car. Heck I’ve waited this long. But I really hope something happens or is said to re-establish the feelings and faith in Genesis that I had before that email.
Thing two would be just a recommendation on your writing, and that would be to utilize paragraphs. It’s just WAY easier to read.
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