How to get HD signal back?

[JackT]

Noticed today no HD radio signals available anymore. And no HD nav traffic info, gas prices info either. Have rebooted system and reset connected services. What am I missing? How to get it back. Sirius package is active too.

 

[Mcc]

Noticed today no HD radio signals available anymore. And no HD nav traffic info, gas prices info either. Have rebooted system and reset connected services. What am I missing? How to get it back. Sirius package is active too.

Dealer. It will be the simplest for them to test on HD radio. That should always work.

 

[JackT]

Dealer. It will be the simplest for them to test on HD radio. That should always work.

So im now getting HD radio stations. But still, here,






Nothing. Where does this info come from????

 

[JackT]

Dealer. It will be the simplest for them to test on HD radio. That should always work.

Do those signals come from Genesis or Sirius?

 

[Mcc]

Do those signals come from Genesis or Sirius?

I would start by checking you Sirius subscription.

 

[JackT]

I would start by checking you Sirius subscription.

Did that. So far both genesis and Sirius both say all looks good on their sides. That’s why I was wondering where exactly the information comes from

 

[Orangeman]

Did that. So far both genesis and Sirius both say all looks good on their sides. That’s why I was wondering where exactly the information comes from

HD radio signals come from regular radio station towers not from Sirius or Genesis.

Why HD Radio? - HD Radio

® 2018 DTS, Inc. All Rights Reserved. DTS, the symbol and DTS and the symbol together are registered trademark of DTS, inc. All other trademarks remain the property of their respective owners.

hdradio.com

.........

.

 

[JackT]

HD radio signals come from regular radio station towers not from Sirius or Genesis.

Why HD Radio? - HD Radio

® 2018 DTS, Inc. All Rights Reserved. DTS, the symbol and DTS and the symbol together are registered trademark of DTS, inc. All other trademarks remain the property of their respective owners.

hdradio.com

.........

.

Got that. But where do the signals come from pertaining to the above gas, radar and traffic icons above come from?

 

[DaleNet]

It comes from HD radio stations that transmit that data. Not all stations do.

 

[JackT]

Guess it’s a genesis problem then. Still no radar , fuel prices or traffic information showing.

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[JohnnyBs25Prestige3.5T]

It comes from HD radio stations that transmit that data. Not all stations do.

I suspect that you also need to be tuned to the HD station that does transmit that data in order for it to be displayed.

Has the OP confirmed the presence of this data in the HD data stream of a station known to transmit it, via another HD radio for example?

 

[JackT]

I suspect that you also need to be tuned to the HD station that does transmit that data in order for it to be displayed.

Has the OP confirmed the presence of this data in the HD data stream of a station known to transmit it, via another HD radio for example?

Im now getting HD radio station broadcast.

Are you saying you have to tune to a Sirius gustation Chanel , then go into the genesis infotainment and pick the gas stations icon, then the info will show?

 

[SoCalG90]

Your HD info should show regardless.

 

[Mcc]

Your HD info should show regardless.

Correct

 

[JackT]

Correct

Regardless of what? Is it a genesis process or Sirius? I know Sirius offers HD content, traffic info, etc. But the icons in the infotainment are Genesis product.

So I’m guessing Genesis is suppose to be processing HD signal broadcast content to those icons applications, yes?

 

[JohnnyBs25Prestige3.5T]

Im now getting HD radio station broadcast.

Are you saying you have to tune to a Sirius gustation Chanel , then go into the genesis infotainment and pick the gas stations icon, then the info will show?

What I'm saying is (assuming that the data stream you are seeking is indeed transmitted via an FM-HD station), if station "HD-1" is transmitting the traffic / weather / etc. data and station "HD-2" is not, tuning your FM radio to "HD-2" will not result in your radio receiving the data you seek to display. You'd have to be tuned to station "HD-1" to get that data stream to display. Your car has only one FM tuner, it cannot receive data from two different FM-HD stations at the same time, only from the one you are tuned-in to.

Now if this data is coming in via the SFX tuner, all bets are off. I suspect that data from all SFX channels is received by the SFX tuner and channel selection is performed by de-commutating the raw data stream similar to how digital cable and satellite boxes work.

 

[Mcc]

HD Radio technology allows broadcasters to transmit a high-quality digital signal that piggybacks traditional AM and FM frequencies. There is a separate HD tuner.

 

[JackT]

What I'm saying is (assuming that the data stream you are seeking is indeed transmitted via an FM-HD station), if station "HD-1" is transmitting the traffic / weather / etc. data and station "HD-2" is not, tuning your FM radio to "HD-2" will not result in your radio receiving the data you seek to display. You'd have to be tuned to station "HD-1" to get that data stream to display. Your car has only one FM tuner, it cannot receive data from two different FM-HD stations at the same time, only from the one you are tuned-in to.

Now if this data is coming in via the SFX tuner, all bets are off. I suspect that data from all SFX channels is received by the SFX tuner and channel selection is performed by de-commutating the raw data stream similar to how digital cable and satellite boxes work.

I don’t know where the signals are coming from - that’s what I’m asking. Those icons are genesis supplied not Sirius. I did google however Sirius and traffic information and apparently they stopped their traffic service in 2023. So I’m guessing genesis is using hd broadcast signal ?? As mentioned, I do see fm HD channels where available.

 

[JackT]

So was told today by service manager that those 3 services are part of premium genesis connected services that we have to pay for.

 

[DaleNet]

That is only true for the 21 and 22 models. 23 and above have the services as complimentary. We'll sort of. That only applies to the original owner. Not if you purchased it used. In that case you do have to pay.