I got to fiddle with a real live Genesis. First impressions...

[unknown_owner]

My experience with Hyundai comes from last year when my wife and I went to buy a Veracruz. I think they just came out the month we went to the dealership and there were no rebates or incentives on it. But the other makes on the lots had rebates and incentives, not sure how it works in other cities/states but that how it was done at this dealership in Baltimore. So my opinions are not just speculation but stems from actual experience. I tried everything I could to get something but the famous quote I got from everyone there was that the car was too new for rebates/incentives. I had no choice because my wife's car died that weekend and she needed a new car. I'm the one that forced her to go to the Hyundai dealership. Mind you a month later, they had rebates and incentives on the Veracruz.

Don't get me wrong, I think Hyundai makes great cars that's why I definitely getting a Genesis in June/July (even trying to get my mother and father to buy a Hyundai now). I just don't care too much for the practices that some dealership use.

I stated the comment about the dealerships because in a previous post someone said that HMA may be reading this forum. So I gave them something I hope they read.

There was no tone in my first post. Just my opinion. And the flame thing, I don't do those; to old for that sort of kiddy stuff. Grown people discuss things.

 

[Michael_S]

Unknown Owner,
May I ask what planet your from? If you are from this earth you must live on the east or west coast. What dealership in their right mind sells Hyundai's "ABOVE RETAIL PRICE"?

I can't speak for the other person.

But we tried to buy a Hyundai Entourage in May of 2007. We wanted a trim level that was $24,500 and the Hyundai USA website listed a $2000 manufacturer's rebate.

I expected to get an offer from the dealer that was $22,500 minus my trade, at a 5% rate give or take.

We got to the dealership, and the sticker price on the van, no lie, was $31,000. All of the Azeras on the lot were listed at $32,000 and higher. Of course, when we went inside the salesman quickly started acting like he was going to cut my some fantastic deal and cut the actual price way down.

He did cut it way down. To $22,000. With a 13% interest rate.

After we drove away, he called and offered us 2%. But at that point, I was so incensed over the whole experience I wouldn't have purchased a 2007 Ferrari from any Hyundai dealership in the country even if it was $7.

I'm the proud owner of a 2007 Honda Odyssey.

Obviously I've cooled off since then, and I have no objection in principle to buying a good Hyundai from some dealership other than the one I was at.

 

[Sal Collaziano]

Wow. I hope Hyundai reads this thread.

 

[GrandPrix08]

Well, as an old saying, always go to at least 3 different dealers. There will be some dealers that will try to rip you off more than the others. I would give the dealers the notion that you are shopping around, cause the dealers are competing themselves. But in your case, that dealer I think is the kind of dealer to avoid at any cost. That's the kind of dealer that will rip you off to your last penny if you are buying a car for the first time or don't know much about dealing. Well, just for the people's reference, here are some tips I have gathered and posted on my site. It's more toward the first time buyers and inexperienced, but since I am updating it as I get more infos, hopefully, it will help some people who are shopping for the new cars.

http://z4.invisionfree.com/CarsDiscussion_HQ/index.php?showtopic=55&st=0&#last

 

[gopack504]

Well, as an old saying, always go to at least 3 different dealers. There will be some dealers that will try to rip you off more than the others. I would give the dealers the notion that you are shopping around, cause the dealers are competing themselves. But in your case, that dealer I think is the kind of dealer to avoid at any cost. That's the kind of dealer that will rip you off to your last penny if you are buying a car for the first time or don't know much about dealing. Well, just for the people's reference, here are some tips I have gathered and posted on my site. It's more toward the first time buyers and inexperienced, but since I am updating it as I get more infos, hopefully, it will help some people who are shopping for the new cars.

http://z4.invisionfree.com/CarsDiscussion_HQ/index.php?showtopic=55&st=0&#last

You have some pretty good tips in your thread on how to buy a car. Do you have any tips or a different approach if you were to pay cash for the car versus financing it? I'm not in a position to do that, but always thought it would be could to walk into a dealership knowing you were going to pay in full for it on the spot. When you pay cash for something you do not have fear of loss. Whereas when you finance you tend to fall for some of those "fees" they throw at you to get the deal done.

 

[Michael_S]

GrandPrix08,

I appreciate the advice. I had a similar negative, though not quite as bad, experience with a separate local Hyundai dealership first. The fellow was offering much better discounts and financing options, but he lied about the trim levels on the lot and then tried to talk me into buying a model with $3,000 in extra features.

We bought a Honda in 2002 from a terrible dealership. So bad experiences are not limited to any particular brand.

But the Honda dealership for this purchase was fantastic, and the salesman was willing to discuss pricing and financing with us right over the phone.

 

[GrandPrix08]

I also had experienced the kind of dealer that drags you and try to force you to sign at the spot. When I was shopping for my current Pontiac, one dealer that me and my buddy went to, gave me the price that seemed really good, that he said that it includes everything. $22,700 or something for a car that pretty much have everything that includes tax, plates and everything on a car that has a starting price without anything of $22,500. The problem was, they told me to sign right on spot, trying to seal the deal right away. Not even having any computer screens for us to look at. I wanted to leave the dealer to speak with my family for it, but they forced me to call home, and the price won't hold next day. I requested the price quotes copy, but they refused. Though I manage to get a print out copy from them by speaking to their manager and walked out. We went to the local dealer where I got my car from, showed it to the salesperson there, and he was like, that is an IMPOSSIBLE price with everything included. He ran down all the numbers before our eyes on the computer, printed all those pages for us, and explained to us that if we were to sign it right there, they usually will come up with some other hidden charges secretly added. He told us that he once bought a GMC truck before somewhere else, and was ripped off just like that. I know, Never trust any salesperson, including this one, but this guy at my local dealership stayed true, and agreed to work on the pricing all before our eyes in front of his computer, so I got my car before taxes, that had the sticker price of $27,800 at $24,000. Well, I did get the loyalty bonus for $500 since I had 99 Grandam, and $1,000 rebate, but we dealed from the dealer invoice which he showed to us that had something like $26,500 or so. Though we haven't been able to cut down futher, but I think I DID get a pretty good deal for it. Another good thing about this dealer is that, when I went there to sign the contract, he ran through the numbers he put down on the paper and the items and explained what it was one by one in detail before I signed any of them, and confirmed with me, if I agree which I think any dealer should do.

My bottom line is, AVOID any dealers that tries to get the deal on your first visit and that tries to drag you to sign the paper. Even if their quotes may sound tempting, chances are, you will get tricked later by all the hidden fees they may throw in at the last minute without you knowing.

 

[xradman]

I also had experienced the kind of dealer that drags you and try to force you to sign at the spot. When I was shopping for my current Pontiac, one dealer that me and my buddy went to, gave me the price that seemed really good, that he said that it includes everything. $22,700 or something for a car that pretty much have everything that includes tax, plates and everything on a car that has a starting price without anything of $22,500. The problem was, they told me to sign right on spot, trying to seal the deal right away. Not even having any computer screens for us to look at. I wanted to leave the dealer to speak with my family for it, but they forced me to call home, and the price won't hold next day. I requested the price quotes copy, but they refused. Though I manage to get a print out copy from them by speaking to their manager and walked out. We went to the local dealer where I got my car from, showed it to the salesperson there, and he was like, that is an IMPOSSIBLE price with everything included. He ran down all the numbers before our eyes on the computer, printed all those pages for us, and explained to us that if we were to sign it right there, they usually will come up with some other hidden charges secretly added. He told us that he once bought a GMC truck before somewhere else, and was ripped off just like that. I know, Never trust any salesperson, including this one, but this guy at my local dealership stayed true, and agreed to work on the pricing all before our eyes in front of his computer, so I got my car before taxes, that had the sticker price of $27,800 at $24,000. Well, I did get the loyalty bonus for $500 since I had 99 Grandam, and $1,000 rebate, but we dealed from the dealer invoice which he showed to us that had something like $26,500 or so. Though we haven't been able to cut down futher, but I think I DID get a pretty good deal for it. Another good thing about this dealer is that, when I went there to sign the contract, he ran through the numbers he put down on the paper and the items and explained what it was one by one in detail before I signed any of them, and confirmed with me, if I agree which I think any dealer should do.

My bottom line is, AVOID any dealers that tries to get the deal on your first visit and that tries to drag you to sign the paper. Even if their quotes may sound tempting, chances are, you will get tricked later by all the hidden fees they may throw in at the last minute without you knowing.

This is probably the biggest hurdle that Hyundai has to overcome with Genesis. It's tough trying to sell $40K car in a dealership that is used to dealing with $20K car, for both the salesman and the public. I would love to buy a V8 Genesis when it comes out, but I am dreading having to go into a Hyundai dealership. There was a good reason why Honda, Toyota, and Nissan created separate Acura, Lexus, and Infinity brands to sell their upmarket cars.

 

[Sal Collaziano]

This is probably the biggest hurdle that Hyundai has to overcome with Genesis. It's tough trying to sell $40K car in a dealership that is used to dealing with $20K car, for both the salesman and the public. I would love to buy a V8 Genesis when it comes out, but I am dreading having to go into a Hyundai dealership. There was a good reason why Honda, Toyota, and Nissan created separate Acura, Lexus, and Infinity brands to sell their upmarket cars.

I agree that Hyundai should have a high-end dealership for many reasons.. However, it COULD work with HYUNDAI if they played their cards right. And at the same time, it could save them a lot of money.

If Hyundai stopped making low-end cars and left that for Kia, they could phase out everything "cheap" and start working on high-end dealerships.. It would take a long time for this to work, but they'd continue to sell cars in the meantime and eventually be on top of the world...