Illinois says my Genesis is a Hyundai

[PMCErnie]

ZZZZZzzzzzzz,,,,,,,,

 

[Mcc]

ZZZZZzzzzzzz,,,,,,,,

In this case I happen to agree with you. But it wasn’t me who thought this was a burning issue

 

[ifonline]

After multiple conversations with a representative of Genesis Motors, USA they definitively state that a Genesis leased or financed by Genesis Finance as a subsidiary of Hyundai Capital America will be designated a Hyundai, Model (Genesis G80). She could not speak to whether or not if the vehicle is leased or financed through 3rd party financing how they would designate the vehicle."

The reps you spoke with were wrong, which is not surprising.

 

[Mark_888]

The reps you spoke with were wrong, which is not surprising.

Wrong is what way? Wrong in how they are registering the G80, or wrong in how they should register the G80?

 

[ifonline]

"A Genesis leased or financed by Genesis Finance as a subsidiary of Hyundai Capital America will be designated a Hyundai, Model (Genesis G80)."

If a rep said this, then the rep was wrong. Mine, for example, is not designated in the way the rep said they would "definitively" be designated.

 

[GV70GUY]

I'm wondering now if this apparently random choice of picking Hyundai Genesis or Genesis is nothing more than lack of software updates across computers. When I see descriptions like "Make" Hyundai and "Model "Genesis G80" this tells me these databases are still listing our cars as Hyundai's but now a new word has been added, Genesis which didn't replace the "Make" but only added to the model description field.

When some owners from the same state have it correct and others don't just tells me their databases are not in sync. In my job I support all State and Local Governments across the US and I know how old some of their hardware and software technology is and the biggest issue we deal with is budgets.

 

[EdP]

In my job I support all State and Local Governments across the US and I know how old some of their hardware and software technology is and the biggest issue we deal with is budgets.

So we can blame you? My guess is there have been multiple problems both in states and in dealers and finance. I can imagine in some places when it was going to be changed with the 2018 model some DMV employee said "I've been doing my job for 30 years and a Genesis is a Hyundai, don't tell me no different"

Our state upgraded DMV software a couple of years ago and it was horrific for months. If you deal with it every day you have a tough job.

 

[Mark_888]

So we can blame you? My guess is there have been multiple problems both in states and in dealers and finance.

I agree that there could be multiple reasons, and at different points in time.

I can imagine in some places when it was going to be changed with the 2018 model some DMV employee said "I've been doing my job for 30 years and a Genesis is a Hyundai, don't tell me no different" Our state upgraded DMV software a couple of years ago and it was horrific for months. If you deal with it every day you have a tough job.

I would be inclined to give a pass to the DMV, since is some states at least, the automaker is required to obtain a state license to sell a new brand (as documented in the article about Louisiana), and Genesis Motors admitted a license was not applied for in Louisiana , and there were some oversights on their part during the brand rollout.

But later, as the article about Genesis in Louisiana "suggests," Genesis may have wanted to register them as a Hyundai in order to pave the way to cut the number of dealers selling them to 100, since there are strict state auto franchise laws about taking away a franchise once previously granted (350 dealers were granted the right to sell the Genesis G80 and/or G90 back in 2016).

 

[EdP]

I agree that there could be multiple reasons, and at different points in time.


I would be inclined to give a pass to the DMV, since is some states at least, the automaker is required to obtain a state license to sell a new brand (as documented in the article about Louisiana), and Genesis Motors admitted a license was not applied for in Louisiana , and there were some oversights on their part during the brand rollout.

No doubt they screwed up in one state, but with 49 other bureaucracies to deal with, "stuff happens" can certainly apply. Especially seeing the mess the CT DMV had. They had to shut down operations, people getting ticketed for no registration when it was valid, cars could not be registered.

Add to that, the dealers. Remember the post here a week or so ago when a guy called to make a service appointment for his G80 or 90 and was told he had a Hyundai? Put that person in the finance or registration office at the dealer and see what happens.

 

[Mark_888]

No doubt they screwed up in one state, but with 49 other bureaucracies to deal with, "stuff happens" can certainly apply. Especially seeing the mess the CT DMV had. They had to shut down operations, people getting ticketed for no registration when it was valid, cars could not be registered.

That is typical of software development projects or even conversion to already developed software package. More than 50% of large scale software implementation projects are generally considered to be a failure.

Just look at the Obamacare implementation. I can assure you that is not unique, especially when a government agency is involved. Back in the 1990's I saw close up how a $100 million software development project by American Airlines completely crash and burn (that was in 1995 dollars).

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[Mcc]

I agree that there could be multiple reasons, and at different points in time.


I would be inclined to give a pass to the DMV, since is some states at least, the automaker is required to obtain a state license to sell a new brand (as documented in the article about Louisiana), and Genesis Motors admitted a license was not applied for in Louisiana , and there were some oversights on their part during the brand rollout.

But later, as the article about Genesis in Louisiana "suggests," Genesis may have wanted to register them as a Hyundai in order to pave the way to cut the number of dealers selling them to 100, since there are strict state auto franchise laws about taking away a franchise once previously granted (350 dealers were granted the right to sell the Genesis G80 and/or G90 back in 2016).

As usual you bring up Louisana at the drop of a hat. You are entitled to draw whatever conclusions you like but I don’t see how the problem in Louisiana suggests at all that Genesis may have wanted to register them as a Hyundai in order to pave the way to cut the number of dealers selling them to 100 bears at all on the registration mistakes across the US. I don’t think there are any conclusions that can be drawn with the data so far. We have the same state registering two different ways, the same finance company registering two different ways, and both early and late G80s registered two different ways. So if you keep want to cite Genesis USA for all this I think it is mostly in your imagination. Right now I am not drawing any conclusions from this crazy registration process other than it’s a new brand and a lot of those responsible for car registrations are making mistakes.

 

[Mark_888]

As usual you bring up Louisana at the drop of a hat..

I looked on the floor and did not see any hats (dropped or otherwise).

However, I read and understand what Mr Fitzgerald, head of Genesis Motor Worldwide operations said about it, and he said it was an oversight. It is reasonable to presume (even without proof) that they "may" have other oversights, and not sought and/or obtained permits or licenses in other states as well, causing problems with various DMV's.

As far as the theory that in 2017 or so, when Genesis Motors started talking about reducing the number of Genesis dealers from 350 to 100, that it was in their best interest to claim that the Hyundai brand was never officially launched to make it easier to deny existing dealers the right to sell them; that theory was put forth by the author of the article about Louisiana, apparently with some help from Hyundai dealers in that state who were selling the G80, but would no longer be able to under the 100 dealer plan.

 

[Mcc]

presume (even without proof) that they "may" have

Certainly can’t stop you from doing that. Just recognize it for what it is.
I think it still doesn’t even try to explain all the inconsistencies within states no matter how many times you repeat the same Louisiana story.

 

[Mark_888]

Certainly can’t stop you from doing that. Just recognize it for what it is.
I think it still doesn’t even try to explain all the inconsistencies within states no matter how many times you repeat the same Louisiana story.

I never meant to suggest that there is a simple explanation for every registration of a G80 or G90 as a Hyundai (or as a Genesis). There are clearly different laws in various states regarding the licensing and registration of a new brand, that could account for some of the differences.

Whether or not, later in the game, Genesis Motors wanted them registered as a Hyundai, even if a state would have allowed it, that has been suggested by some, but I don't really know. But it is clear from what Fitzgerald said (Head of Genesis Worldwide), and what Raphael said (GM of Genesis USA), is they didn't understand the complexities of licensing new auto brands in each state. and they didn't understand (or appreciate) the complexities of auto dealer franchise laws in each state (when trying to cut the number of dealers from 350 to100).

I was severely criticized for suggesting that the rollout of the new Genesis brand has been "half-arsed," but the more I see, the worse it looks.

 

[Mcc]

I never meant to suggest that there is a simple explanation for every registration of a G80 or G90 as a Hyundai (or as a Genesis). There are clearly different laws in various states regarding the licensing and registration of a new brand, that could account for some of the differences.

Actually you originally did explicitly say that there was a simple explanation and that explanation was the incompetency of Genesis USA.

But it is clear from what Fitzgerald said (Head of Genesis Worldwide), and what Raphael said (GM of Genesis USA), is they didn't understand the complexities of licensing new auto brands in each state. and they didn't understand (or appreciate) the complexities of auto dealer franchise laws in each state (when trying to cut the number of dealers from 350 to100).

You have slanted your interpretation to try to bolster your case but the less biased and more accurate conclusion is: But it is clear from what Fitzgerald said (Head of Genesis Worldwide), and what Raphael said (GM of Genesis USA), is they didn't understand the complexities of licensing new auto brands in ONE state. And I think Louisiana is indeed somewhat unique in its laws.

Finally you actually were criticized for saying about the G80 and I quote directly from your post:
I would say that the result so far has been quarter-arsed. Seems like a lot of nagging problems on the G80, just to name a few:

• Poor condensation drainage inside HVAC system, causing excessive mold and mildew.
• Sunroofs that either make noises (even when closed) or the glass shatters.
• Severe electrical problems that cause cars to shut off, or drain the battery.
• Excessive vibration in the steering wheel during engine idle.
• Brakes that have warped rotors on too many cars to be a dealer problem.
• Ultimate Trim infotainment system lacks Android Auto and Apple Car Play even though lower level trim levels have it (may have been addressed in 2018, not sure)

 

[Mark_888]

Actually you originally did explicitly say that there was a simple explanation and that explanation was the incompetency of Genesis USA.

I will stand by that. Even if I don't know exactly why some G80's and G90's are registered as a Hyundai, I believe the bottom line is incompetency in not making sure they knew what was necessary from a licensing standpoint to bring a new brand to market in each state, and then to know whether they could legally disenfranchise 250 dealers starting with the 2019 models (their original plan, since modified by necessity). And also the other things you quoted me about.

But overall, I do believe the G80 and G90 are very nice cars, and I wish them good luck. But sales seem to be dropping like a rock even before they cut the dealer network, and as I have harped on too many occasions, they still have no SUV's to sell. Maybe starting in model year 2019 they will have at least one SUV.

 

[Mcc]

OK for what you said in your first paragraph.

Maybe starting in model year 2019 they will have at least one SUV.

This is where folks start to get frenetic. “It’s 2019, where is it? it’s late, why are they delaying it?” More likely 2020. I believe model year 2019 starts this fall.

 

[Mark_888]

This is where folks start to get frenetic. “It’s 2019, where is it? it’s late, why are they delaying it?” More likely 2020. I believe model year 2019 starts this fall.

I don't know when a Genesis SUV will come. But I made a mistake and meant 2020 model year, available late 2019.

But if they don't meet that date, the last thing I would ever say is that they are delaying it on purpose. Maybe the G70 is being delayed a little bit on purpose because of the issues relating to how many Genesis dealers there will be, but other than that they usually bring a car to market as soon as it is ready (and that means thoroughly tested, licensed to sell, government approvals received, etc).

 

[Mcc]

I don't know when a Genesis SUV will come. But I made a mistake and meant 2020 model year, available late 2019.

But if they don't meet that date, the last thing I would ever say is that they are delaying it on purpose. Maybe the G70 is being delayed a little bit on purpose because of the issues relating to how many Genesis dealers there will be, but other than that they usually bring a car to market as soon as it is ready (and that means thoroughly tested, licensed to sell, government approvals received, etc).

Agreed

 

[bubbaG80Sport]

2018 Genesis G80 sport.
Purchased, insured, titled and registered in Tennessee.
Bought and financed through genesisfinanceusa.com, not leased.

Registration:
Make: GENS
Model: G80

Insurance card (Erie Insurance):
Vehicle: 2018 GENE G80 SPORT

I don't have the title at my fingertips right now.