No local dealer

[TurtleBoy]

Not that it really matters but Volvo has a dealership there also.

Edit: And Acura

 

[EdP]

Maybe in time Genesis volume will warrant a dealership in Sioux Falls. BMW, Mercedes and Audi are there but they are more established brands (with no pickups) with volume that is sufficient for them.

Maybe. I've been a fan of Hyundai/Genesis for 5 cars in the past 13 years, but I'd not put my money into a dealership there just yet.

For those that are blaming Genesis, it is not their fault. Dealers are independent businesses and they are supported by sales. If you think it is a viable business, consider starting your own dealership. Do the market research but I'm not ready to invest there.

 

[EdP]

Not that it really matters but Volvo has a dealership there also.

Edit: And Acura

I used this to check
South Dakota Volvo Car Dealers: car dealers near 57105
zip 57105

 

[TurtleBoy]

I used this to check
South Dakota Volvo Car Dealers: car dealers near 57105
zip 57105

Looks like a faulty/incomplete search tool. Maybe it is a subscription service and the dealership doesn't pay.

Cars for Sale Sioux Falls SD | Volvo Dealership Sioux Falls SD

 

[Chumaz]

Yuma AZ Hyundai dealer performed oil change and I requested tire rotation ($10-not bad "every other oil change gets free tire rotation ). Had to return after noticing 3 bolts/fasteners missing from oil change door and under-carriage soundproofing, they reinstalled with no issues. Happy so far with car and dealership experience, but time will tell.

 

[OMG70]

Yuma AZ Hyundai dealer performed oil change and I requested tire rotation ($10-not bad "every other oil change gets free tire rotation ). Had to return after noticing 3 bolts/fasteners missing from oil change door and under-carriage soundproofing, they reinstalled with no issues. Happy so far with car and dealership experience, but time will tell.

Maybe I'm a drama queen, but I would be livid about bolts missing. Attention to detail is key to good service imo

 

[Speeder]

Yuma AZ Hyundai dealer performed oil change and I requested tire rotation ($10-not bad "every other oil change gets free tire rotation ). Had to return after noticing 3 bolts/fasteners missing from oil change door and under-carriage soundproofing, they reinstalled with no issues. Happy so far with car and dealership experience, but time will tell.

Maybe a quart low on oil, filter not tight, etc.

I'd have zero confidence in there workmanship. Is that what you'd expect if you were paying their labor rate, about $175/Hr in the Northeast?

That's "Shade Tree Mechanic" quality!

 

[Gozar]

I bought a house so I talked to Genesis Customer Service and they claim I am the very first person with a 2019 in a state that does not have a dealer, so they will need to research what can be done. They are supposed to call me back on Monday.......

 

[TurtleBoy]

I bought a house so I talked to Genesis Customer Service and they claim I am the very first person with a 2019 in a state that does not have a dealer, so they will need to research what can be done. They are supposed to call me back on Monday.......

Thanks for the update, let us know how it turns out.

 

[Gozar]

I heard back and what will happen is I will pay up front for maintenance service and then send in the receipt to get reimbursed.
I will visit the local Hyundai dealer next week to get a relationship going.
Not the best situation but I am ok with it.
Hopefully the continued extreme growth in this area will lead to a Genesis dealer in the next few years.

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[TurtleBoy]

^ Thanks for the update. While not ideal at least you will get your service. Good luck with everything.

 

[Chumaz]

Maybe a quart low on oil, filter not tight, etc.

I'd have zero confidence in there workmanship. Is that what you'd expect if you were paying their labor rate, about $175/Hr in the Northeast?

That's "Shade Tree Mechanic" quality!

Agree, I'm keeping a close eye and log of my complaints so I can take it up with dealership owner when needed.

 

[wmtauer]

I heard back and what will happen is I will pay up front for maintenance service and then send in the receipt to get reimbursed.
I will visit the local Hyundai dealer next week to get a relationship going.
Not the best situation but I am ok with it.
Hopefully the continued extreme growth in this area will lead to a Genesis dealer in the next few years.

Hey, I know this thread is a year old and maybe that will better answer my question. I also live in Boise and am seriously considering a G70 from Vancouver, WA. How has service been at the local Boise Hyundai dealership?

 

[G-947363]

Anyone not have a local dealer?

I just picked up a 2019 G80 Sport, after having had a 2011 Genesis 4.6 and a 2016 Equus Ultimate, and will be moving to Boise ID (from Austin TX) for a great job.
The nearest Genesis dealer is in SLC UT......

I called the local Boise Hyundai dealer and they said they can service it, but no amenities such as Conceirge, I am bummed I called Genesis to ask about my free 3 years of maintenance service and they said I would need to escalate to National once I have an address there.

Anyone been through a similar situation and how was it handled?

Love the car can live without Valet but still disappointed.

I want to buy a Genesis and that is my question. What about service? i have had several Lexus models and am used to that kind of service. Any news about Boise service since you posted this.?