Potential owner question

[Ed Hill]

Hi all, I'm considering the purchase of a 2011 3.8 gt. I have read all the favorable reviews and like the car, but in doing my internet research I have seen some negative comments about Hyundai not honoring their warranty or saying "the car meets spec" and refusing to do repairs. Has anyone experienced this? I hope this is just a few discontented owners, but I have seen this comment several times. Any dealers in Northern CA with a good rep?

I'd apprciate any input.

Ed

 

[homeofstone]

Buy from a dealer with a good reputation for their Service Dept. If not that then after purchase find a good dealer to service your car. This is true with any brand. I am 58 and have purchased many new cars and own 4 cars now. As a family we put about 225,000 miles on a car or truck before we get another new one. A good dealer is very important.

 

[wild willy]

Never bought a Hyundai...but many other new cars. I have never serviced any of the cars at the dealer other then for warranty work.....and never had a problem or ever a question. I have heard this about Hyundai from many people.

 

[2011bh380]

Owning vaious brands of vehicles, I come to realize that it's a common occurance at many dealerships. As stated by Homeofstone, find a dealership with a positive service reputation. I kind of like to separate what my "goals"are for example, where can I get the cheapest price, another dealership for service quality, etc. It's a pain in the @$$ but it's a little bit more stress free for me. For example, the Ford truck I drive right now was bought at one dealership because they were practically giving it away but I know that the service department of another dealership closer to me has an excellent reputation(but won't budge on purchase price that much in their sales department).

This past Sunday though, I lucked out. I bought a 2011 Genesis Sedan 3.8 Black on Cashmere (Hard to find this color combo here) fully loaded for my wife with 2.9% APR(Current APR special in SoCal) for $36.1K. The sales department and service department(Based on customer reviews and speaking with the Service department) is excellent.

I guess you can take a similar approach and talk to the Service department, their manager, customers on the ground, and customer reviews.

P.S. My wife was never a Hyundai fan but she is in love with her car makes any excuse to go out for a drive in it.

 

[wild willy]

36.1K???? Did that come with an Accent in the trunk? Holy Cow

 

[2011bh380]

36.1K???? Did that come with an Accent in the trunk? Holy Cow

Is $36.1K too much for a fully optioned V6(Sticker price just shy of $42K)?

 

[wild willy]

42K...Are you kidding me? I have not seen one her over 32 ....... For 42 K I'd be driving a well optioned G37

 

[wild willy]

Just Checked...Fully loaded Track



What Others
Are Paying

MSRP Invoice
National Base Price
A note about advertising fees $32,250 $30,243 $31,293
Regional Adjustment
for Zip Code Change - - $0
Optional Equipment $750 $632 $694
RS Rear Lip Spoiler $295 $266 $281
CF Carpeted Floor Mats $105 $84 $95
CT Cargo Tray $95 $76 $86
CM Cargo Mat $90 $73 $82
WL Wheel Locks $50 $41 $46
CN Cargo Net $50 $41 $46
iX iPod Cable $35 $27 $31
CB Front Camber Adjustment Bolt $30 $24 $27
Color Adjustment - - -$53
Karussell White
Destination Charge $800 $800 $800
Total with Options $33,800 $31,675 $32,734
Incentives

 

[wild willy]

Fully Loaded Grand Touring....What Am I missing here?

2011 Hyundai Genesis Coupe
3.8 Grand Touring 2dr Coupe w/Brown Leather (3.8L 6cyl 6A)
What Others
Are Paying

MSRP Invoice
National Base Price
A note about advertising fees $29,750 $27,918 $28,889
Regional Adjustment
for Zip Code Change - - $0
Optional Equipment $720 $608 $667
RS Rear Lip Spoiler $295 $266 $281
CF Carpeted Floor Mats $105 $84 $95
CT Cargo Tray $95 $76 $86
CM Cargo Mat $90 $73 $82
WL Wheel Locks $50 $41 $46
CN Cargo Net $50 $41 $46
iX iPod Cable $35 $27 $31
01 Option Group 01 $0 $0 $0
Color Adjustment - - -$114
Acqua Minerale Blue
Destination Charge $800 $800 $800

Total with Options $31,270 $29,326 $30,242

 

[Ed Hill]

Hold on, 2011bh380 said he purchased a SEDAN. I think you're pricing a coupe.

Back to my question, no one has had to have any warranty work?? That sounds positive in itself!

Ed

______________________________

Help support this site so it can continue supporting you!

 

[wild willy]

Oh Shit!! My Bad....Awsome deal then!!! Love the Sedan...Best value on the market!!

I'm sorry! RIF

 

[2011bh380]

No worries.

 

[2011bh380]

Hold on, 2011bh380 said he purchased a SEDAN. I think you're pricing a coupe.

Back to my question, no one has had to have any warranty work?? That sounds positive in itself!

Ed

Yeah. I don't think I heard of many owners having to take in their vehicles for warranty work. That is definitely a big plus.