Gene2
Been here awhile...
- Joined
- Oct 25, 2017
- Messages
- 589
- Reaction score
- 114
- Points
- 43
- Location
- Glendale,AZ
- Genesis Model Type
- Genesis G90
2018 G90 5.0. First trip 2871miles on car. Driving 70mph in 3rd lane. low tire pressure light comes on
by the time I got over to the first lane , plop, plop, plop. Tire looses all air and by the time I get stopped
and on the shoulder, Tire is ruined. Out side sidewall is gone, inside side wall looks like new.Genesis tells me
they will send road side service to change tire for me. as there is just no place to get out and change tire.
1 1/2 hours some one shows up to change tire, with a state trooper to block lane and protect car and tire guy from getting hit
First time I was happy seeing a trooper. After donut was installed I ask Genesis where I could get a new tire. Was told
go to my dealership. Which was 1200 miles away. Was then told to take to nearest Genesis dealer which was 245 miles
away. Then was told to contact a Hyundai dealership. After contacting dealerships with in 120 miles no one had a tire
but was told they could order one for me.
This was not good news as we were on vacation and got from Glendale, AZ to fort smith, AR before tire blew . I found it
hard to believe the tire went out that fast after low warning light came on. A dealership in little rock, Ar was able to
find a Kumo tire the right size. 2 and 1/2 hours away. Costs me $250.00 and I will have to try to get continental to replace
the tire after I get home to AZ.
Genesis assist wasn't any help, other than changing the tire. I just had cancer surgery and would have to be in the road to change tire myself
Because of where car was located. Only thing Genesis could tell me was find a tire shop.
by the time I got over to the first lane , plop, plop, plop. Tire looses all air and by the time I get stopped
and on the shoulder, Tire is ruined. Out side sidewall is gone, inside side wall looks like new.Genesis tells me
they will send road side service to change tire for me. as there is just no place to get out and change tire.
1 1/2 hours some one shows up to change tire, with a state trooper to block lane and protect car and tire guy from getting hit
First time I was happy seeing a trooper. After donut was installed I ask Genesis where I could get a new tire. Was told
go to my dealership. Which was 1200 miles away. Was then told to take to nearest Genesis dealer which was 245 miles
away. Then was told to contact a Hyundai dealership. After contacting dealerships with in 120 miles no one had a tire
but was told they could order one for me.
This was not good news as we were on vacation and got from Glendale, AZ to fort smith, AR before tire blew . I found it
hard to believe the tire went out that fast after low warning light came on. A dealership in little rock, Ar was able to
find a Kumo tire the right size. 2 and 1/2 hours away. Costs me $250.00 and I will have to try to get continental to replace
the tire after I get home to AZ.
Genesis assist wasn't any help, other than changing the tire. I just had cancer surgery and would have to be in the road to change tire myself
Because of where car was located. Only thing Genesis could tell me was find a tire shop.

