Genesis Forums - The Genesis Owners Group

I'm not surprised at all. I'm really happy with the quality of my GV60 after three years and 36,000 miles. It has only had one minor issue that was free to repair. I've owned numerous Lexus Porsche and Mercedes cars amongst other brands, and this one ranks right near the top with those for initial quality. And given that it's an electric car, I expect many fewer repairs in the future. Just as long as the ICCU doesn't give out.

I’ve dropped mines off on Friday for both the sunroof and fuel pipe recalls. Plus some additional regular maintenance. Managed to get a GV80 Coupe as a loaner and I LOVE IT

carljr101 said:

I’ve dropped mines off on Friday for both the sunroof and fuel pipe recalls. Plus some additional regular maintenance. Managed to get a GV80 Coupe as a loaner and I LOVE IT

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Did they confirm they have the fuel rail recall parts ON HAND?

NVQB10 said:

Did they confirm they have the fuel rail recall parts ON HAND?

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To be honest with you! I’d forgot to ask and plus once they brought the Coupe out to me, I was happy with that.

carljr101 said:

To be honest with you! I’d forgot to ask and plus once they brought the Coupe out to me, I was happy with that.

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I guess that means they did and do not?

They better get moving or there could be thousands of burned up GV80’s littered across the world...

Markdes said:

They better get moving or there could be thousands of burned up GV80’s littered across the world...

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Sounds like a lot of over-reaction here. The following is an excerpt from Genesis Canada's letter to owners. Hopefully this will reassure some of the more hysterical posters:

Precautions:
No precautionary measures are to be taken at this moment; however, if you
experience any issues with your vehicle, please contact your distributor
immediately.
WHAT WILL GENESIS DO?
Your Genesis distributor will retighten the crossover fuel pipe and, if
necessary, the pipe assembly will be replaced based on inspection results.
These repairs will be performed at NO CHARGE to you.

BillZ said:

Sounds like a lot of over-reaction here. The following is an excerpt from Genesis Canada's letter to owners. Hopefully this will reassure some of the more hysterical posters:

Precautions:
No precautionary measures are to be taken at this moment; however, if you
experience any issues with your vehicle, please contact your distributor
immediately.
WHAT WILL GENESIS DO?
Your Genesis distributor will retighten the crossover fuel pipe and, if
necessary, the pipe assembly will be replaced based on inspection results.
These repairs will be performed at NO CHARGE to you.

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Have you actually contacted your (or any) dealer about this? Do you actually know of anyone who has had their unit "retightened"? People are obviously and justifiably concerned, but I have not personally seen any "hysteria".

The above verbiage appears to be aspirational, ie, the Genesis "plan" not a description of current affairs/availability. Across dozens of posts, US and Canada, not a single one who has actually contacted the guys holding the wrenches, has found ANY dealer prepared, ready and willing to do this repair, as Corporate has not given them the tools, the parts or the marching orders to do so.

The "advice" letter people are receiving appears to be a corporate attempt to temporarily address an NHTSA issue, which. while potentially deadly, has a low chance of occurring (or at least so far). What is more concerning to me is that there are reports I have seen (here and on FB) from actual owners (granted, unverified--and how would one?) that truly leaking cars (and there are definitely some) have been impounded due to the severity of the danger with no immediate recourse.

Apparently Kia had this exact same issue with their minivans, issued a fix, and are actively doing/have done the repairs. But Kia's is a far smaller number of models/units affected than their sister company Genesis.
As SirJangle notes above, Genesis probably wants to ensure they have all their ducks in a row to release the actual instructions and parts, as well as prioritization procedures, because they cannot afford to dump 100k new service calls all at once on their already undersupplied, overburdened, understaffed, and less-then-stellar reputation dealer network. There will surely be a mad rush and demand by every aware owner for his car to be fixed as soon as possible. They want to be able to respond as smoothly as possible.
H Corp does not need any more black eyes after their only now resolving ICCU service debacle.

I’m sorry for the delay in responding. As of today there isn’t any time given for a fix for the recall. I was told that Genesis would be sending out another letter informing owners of a fix for the issue and to schedule an appointment with your nearest dealership. I had to bring the Coupe back and they have me a 2026 GV70 3.5T

NVQB10 said:

I guess that means they did and do not?

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or the

carljr101 said:

I’m sorry for the delay in responding. As of today there isn’t any time given for a fix for the recall. I was told that Genesis would be sending out another letter informing owners of a fix for the issue and to schedule an appointment with your nearest dealership. I had to bring the Coupe back and they have me a 2026 GV70 3.5T

or the

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Thanks for the update. Either your dealer has a lot of loaners, few recalls, is unusually generous, or knows/trusts they will have a quickish resolution to the issue--or some combination of those.
I can't imagine they will let you keep a brand new car indefinitely.
Which dealer/where is it?

NVQB10 said:

Thanks for the update. Either your dealer has a lot of loaners, few recalls, is unusually generous, or knows/trusts they will have a quickish resolution to the issue--or some combination of those.
I can't imagine they will let you keep a brand new car indefinitely.
Which dealer/where is it?

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I’m in Pennsylvania and the dealership is Genesis of West Chester Pa.

According to posters on FaceBook, the parts, tools and procedures for the recall repair have started shipping and being installed in vehicles as of yesterday.

The tariff situation in the US threw a major wrench into the product planning works at many manufacturers.

Given the typical multi-year development timeframe for most new cars, it’s a terrible time to be an automaker selling cars not built in the US, like the GV60.

Zcd1 said:

The tariff situation in the US threw a major wrench into the product planning works at many manufacturers.

Given the typical multi-year development timeframe for most new cars, it’s a terrible time to be an automaker selling cars not built in the US, like the GV60.

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Sure, but that doesn't explain the situation here in Canada. Unless that's strictly due to low sales here. I've had mine 2 years now and have seen only one other GV60 around here.

US-based outlets’ First Drive reviews have been published:

Car & Driver:
Hot Metal: The 2027 Genesis GV60 Magma Driven

Road & Track:
2027 Genesis GV60 Magma: Things Are Looking Hot

hurricane7719 said:

Sure, but that doesn't explain the situation here in Canada. Unless that's strictly due to low sales here. I've had mine 2 years now and have seen only one other GV60 around here.

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Not just you, I was visiting the mothership (Korea) a couple of months ago. I saw tons of Genesis vehicles, lots of Ioniq 5s and exactly one GV60 during my 2 week stay in Seoul. I saw more new Ferraris than GV60s,lol.

I saw the car and driver article estimating 220 miles of range, man that is kind of sad given competitive vehicles with similar performance and specs have EPA ratings above 300 miles. I could be wrong but these are still EVs and range is still kind of a thing.

upa said:

Not just you, I was visiting the mothership (Korea) a couple of months ago. I saw tons of Genesis vehicles, lots of Ioniq 5s and exactly one GV60 during my 2 week stay in Seoul. I saw more new Ferraris than GV60s,lol.

I saw the car and driver article estimating 220 miles of range, man that is kind of sad given competitive vehicles with similar performance and specs have EPA ratings above 300 miles. I could be wrong but these are still EVs and range is still kind of a thing.

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Ultimate range is much more of a “thing” for non-EV owners than it is for most actual EV owners, IMO. If you can charge at home, unless you drive more than 200 miles a day, range rarely actually matters.

The other thing is that the EGMP platform’s DCFC speed is so fast that a longer road trip often won’t take any longer in one than in an EV with longer range but slower charging…

Zcd1 said:

Ultimate range is much more of a “thing” for non-EV owners than it is for most actual EV owners, IMO. If you can charge at home, unless you drive more than 200 miles a day, range rarely actually matters.

The other thing is that the EGMP platform’s DCFC speed is so fast that a longer road trip often won’t take any longer in one than in an EV with longer range but slower charging…

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200 miles is great in the summer but as I am sure you already know it's as little as 60% of that range during cold winter day. So it's a thing for some of us.

upa said:

… So it's a thing for some of us.

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(emphasis added)
This is the key phrase.

Because how many people regularly drive more than 120 miles in a typical day? Certainly some do, but that would equate to over 25,000 miles a year, whereas the national average is more like 12,000…

I went through the touchless car wash today. I had to, it was bothering me something fierce. lol
It's been about a month since it's last wash, plus we had snow, salt and chemicals on the roads. It's not the best wash, but it does what it has to do.

Tones_G70 said:

I went through the touchless car wash today. I had to, it was bothering me something fierce. lol
It's been about a month since it's last wash, plus we had snow, salt and chemicals on the roads. It's not the best wash, but it does what it has to do.

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It looks clean to me! ...and that's what counts.

Went through the touchless car wash this morning. It's nice and sunny today, but tomorrow is calling for rainy weather, but I wanted to get all the crud and salt/chemicals off. These touchless washes do an "okay" job. Can't wait to give her a nice hand wash.
It's been a little less than three years, but I still love this car.

I forgot to post this last week, but I sent in a HUGE check for the payoff on my '23 G70 Sport Prestige. Very happy with the car. Just got my last free oil change. Lease ends on July 3rd, 2026.
I wouldn't mind a beautiful GV70 though.

Tones_G70 said:

I forgot to post this last week, but I sent in a HUGE check for the payoff on my '23 G70 Sport Prestige. Very happy with the car. Just got my last free oil change. Lease ends on July 3rd, 2026.
I wouldn't mind a beautiful GV70 though.

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That's a heck of a feeling, huh? No more payments... But yeah - I know what you mean. The GV70 is quite nice. And kind of a naturally progression from the G70. But it all depends on (I think) if you prefer the lower seating position to the higher one. And then there's the versatility of the hatch... What are ya gonna do?

Administrator said:

That's a heck of a feeling, huh? No more payments... But yeah - I know what you mean. The GV70 is quite nice. And kind of a naturally progression from the G70. But it all depends on (I think) if you prefer the lower seating position to the higher one. And then there's the versatility of the hatch... What are ya gonna do?

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Thanks.
I'm going to keep the G70. Low miles, great shape and save some money.

I’m going to have to respectfully disagree with you guys here. I felt exactly the same way until I actually lived with the new 27" setup in person.

The screen doesn't feel like an "iPad slapped on the dash" at all because it’s one seamless piece of curved glass - there’s no ugly black plastic seam dividing the cluster from the map. The OLED resolution is incredibly crisp, and the way the navigation stretches across the panoramic display looks amazing at night.

As far as glare goes, the anti-reflective coating is excellent. Plus, since you still have the physical click wheel on the console and dedicated buttons for the climate control, you rarely ever have to reach out and smudge the glass anyway.

Don't let the photos fool you. It completely modernizes the cabin and, honestly, makes the pre-refresh interiors look ten years old right away.

JBauer said:

I’m going to have to respectfully disagree with you guys here. I felt exactly the same way until I actually lived with the new 27" setup in person.

The screen doesn't feel like an "iPad slapped on the dash" at all because it’s one seamless piece of curved glass - there’s no ugly black plastic seam dividing the cluster from the map. The OLED resolution is incredibly crisp, and the way the navigation stretches across the panoramic display looks amazing at night.

As far as glare goes, the anti-reflective coating is excellent. Plus, since you still have the physical click wheel on the console and dedicated buttons for the climate control, you rarely ever have to reach out and smudge the glass anyway.

Don't let the photos fool you. It completely modernizes the cabin and, honestly, makes the pre-refresh interiors look ten years old right away.

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As with anything else in life, to each their own. The biggest negative and deal breaker for me is what it did to the flow of the interior. For example, instead of the vents being hidden in the metal trim, they're now dropped down to the oval, which drops buttons onto the center console. The problem, for me, isn't function. It's aesthetics.

I prefer the integrated screen in the dash like in my 2015 Genesis and my 2020 G90. Seems like more thought was put into the design. Let's face it, screens are a cost saving measure. Saves on a lot of materials by replacing buttons, gauges, wiring with a screen. At least some manufacturers are getting the message and putting the most commonly used buttons back in their new cars...

While we're at it, bring back analog gauge clusters on higher end cars. Doesn't look like they belong. It's like looking at a digital Rolex... it's not right... lol

I went with an older G70 just to stay away from some the digital controls.

My mom wanted a GV70 or GV80 but refused to buy one with the screen.

If this digital cockpit trend continues there probably won't be a used car market at some point....We all know that screen will suck in 5-7 years.

@SuperKing is hitting the nail right on the head here. These big 27" panoramic displays are a cost saving measure masquerading as cutting edge luxury.

It's way cheaper for a manufacturer to source one big glass panel from an electronics supplier than it is to design, wire, and fit a beautifully integrated dashboard with physical analog clusters, custom bezels, and hidden vents.

But to @MrMegadeth’s point about the used market... what choice do we actually have moving forward? If you don't like the big screens, where do you go? BMW has the giant curved iDrive display, Mercedes has the massive Hyperscreen, and Audi is doing the triple screen setup.

At least Genesis had the decency to leave us a physical rotary wheel and dedicated knobs for the climate control so we aren't crashing into a ditch trying to adjust the AC. It might look a bit like a digital Rolex, but compared to what Tesla or Rivian are doing by stripping every single button out of the cabin, the Genesis setup feels like a reasonable compromise between 2026 tech and traditional usability.

I remember being an a mall that had a Tesla dealer around 2020, and when I looked inside the car and saw one big squarish screen and very little else, I said to my self, "I don't think I can own a car with a bland dashboard like that". That being said, the newer Genesis dash looks a lot better than the 2020ish Tesla did. I could probably get used to it in a short period of time.
Different strokes for different folks, but I like a dash with a lot of gauges and dials. Some new cars use all dials and some use the screen, but I like the 2021 Genesis because you can control a lot of stuff with dials and with the screen. Your choice.....The best of both worlds.

newskatercat said:

Good afternoon! Just purchased a 2026 Genesis GV70. My first Genesis, hopefully it will be a good experience!

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Welcome aboard! And thank you for signing up. Congratulations on your brand new Genesis GV70! What did the GV70 replace for you? I'm glad you found us.

We replaced a 2019 Lexus UX 200! We bought it new, and was a terrific no problem car!. Hoping we get a similar experience with the Genesis!

newskatercat said:

We replaced a 2019 Lexus UX 200! We bought it new, and was a terrific no problem car!. Hoping we get a similar experience with the Genesis!

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The UX is a nice car - but the GV70 - that's a big upgrade. Congratulations! Lexus does have a great reputation for reliability - though I've found they're always quite late to the game when it comes to technology. Probably one of the reasons their vehicles has so few issues. They want until every other brand has worked out the bugs...

gknyce said:

As the subject says - getting attached messages after manually updating (May maps/update) the car. I let the Maps/MM OTA expire, b/c I don't mind doing this manually and I see little value in paying for it - but NOW, with this latest update, it seems to indicate that it uses online only and falls back to off-line maps only for connectivity issues... and even though (I checked) the Map OTA subscription doesn't say anything about this feature, I'm wondering - anyone else see these msgs? Or, am I the only one who let the Maps OTA subscription lapse? I _did_ dbl-check with the USB, says it's the same version as to what I have.

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I read that the new version sources from Google in real time.

GV60Lem said:

I read that the new version sources from Google in real time.

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Right - that is why I'm suspecting the map OTA subscription right now be a requirement, but so far customer support says no

gv90hou said:

Exclusive: Genesis GV90 Delayed Again as Executive Reshuffle and Level 3 Autonomy Uncertainty Loom​

Exclusive: Genesis GV90 Delayed Again as Executive Reshuffle and Level 3 Autonomy Uncertainty Loom - Korean Car Blog

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Oh, man, it sounds like the Coach Doors might be gone... An executive reshuffle, huh? That sounds scary... What the heck is going on, I wonder...

September 9th reveal.....allegedly.

gv90hou said:

September 9th reveal.....allegedly.

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Yeah... I'm sure they really want to get this right... And competition is pretty insane right now. Heck, even the Kia Telluride and Hyundai Palisade are impressive...

EdP said:

Genesis has a new 2027 model designed to compete with the Tesla Cybertruck. They refined the overall design but maintain the proper overall shape/image.


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Wow, that is a beauty! How much do you think it'll cost?

Administrator said:

Wow, that is a beauty! How much do you think it'll cost?

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Price has not been announced but they say some are willing to pay a premium considering the fine finish compared to the plain steel Tesla.

The GV60 body style was getting a bit long in the tooth.

EdP said:

Price has not been announced but they say some are willing to pay a premium considering the fine finish compared to the plain steel Tesla.

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We all knew textured exteriors were coming... Not only do they look great, but they feel great. Ribbed for all our pleasure...

All brands have good dealerships and bad ones...
I have 2 Genesis dealerships within 15 miles of me. One is excellent, the other I wouldnt trust them with being to put fuel in the car.

Stacey Alabama said:

Hey guys,

LONGTIME lurker, first time poster here. I’m currently cross-shopping a 2026 Genesis GV80 3.5T against a BMW X5. On paper, the Genesis wins hands down for me - the interior layout is beautiful, the ride is insanely smooth, and frankly, I like the styling a lot better than what BMW is doing with their grilles lately.

My massive hang up right now is the dealership experience.

My local dealer is still one of those shared Hyundai/Genesis setups. The sales floor felt okay, but when I walked back to peek at the service bay, it looked chaotic. I've read some horror stories online about people paying $75k for a car and getting treated like they’re servicing an Accent - no loaners available, weeks out for an oil change appointment, etc.

For those of you who pulled the trigger, how has the actual ownership/service experience been? Is it as bad as the internet makes it out to be, or am I overthinking this?

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I know you've been around for a while - but since this was your first message - welcome aboard! And thank you for signing up. Just something to keep in mind: Most people don't share their positive experiences. When somebody has a bad one - one of the first things they want to do is tell the world. It's hard to get good reviews.

Like with any brand, there are legitimate complaints - and you'll find them here and around social media. But I think it's safe to say the majority of Genesis owners are happy with their service experience...

We recently purchased a GV80 3.5T.

I live near Ft Walton Beach where there is a combined Genesis/Hyundai dealership. I researched the faculty online and was left with an uneasy feeling. I visited just to check out their service center and was still unsure.

We have a Genesis dealership (not combined) in Pensacola. It’s an hour away, but was worth the extra few miles IMO. We purchased our vehicle there. They even honored the Genesis valet service. I was impressed with everything - better experience than Mercedes, etc. If it wasn’t for the Allen Turner Genesis stand alone facility, I won’t own a Genesis.

This is my own personal experience, others may vary.

JoeN said:

We recently purchased a GV80 3.5T.

I live near Ft Walton Beach where there is a combined Genesis/Hyundai dealership. I researched the faculty online and was left with an uneasy feeling. I visited just to check out their service center and was still unsure.

We have a Genesis dealership (not combined) in Pensacola. It’s an hour away, but was worth the extra few miles IMO. We purchased our vehicle there. They even honored the Genesis valet service. I was impressed with everything - better experience than Mercedes, etc. If it wasn’t for the Allen Turner Genesis stand alone facility, I won’t own a Genesis.

This is my own personal experience, others may vary.

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You did your homework and it paid off. I went to a further dealership as well, and got good results. And it is a Genesis/Hyundai dealership. It great when you find a good one. I have been happy for over 4 years. Mine is over an hour as well and they too gave me valet service. But to be honest, most of the time when it is just routine service, I drive there and wait. I retired and don't mind the drive and I get to look at the new models. Mine is SW of you in Naples Florida. I have two that are a closer, but that is where I purchased it and where I go for service.

Jhon said:

You did your homework and it paid off. I went to a further dealership as well, and got good results. And it is a Genesis/Hyundai dealership. It great when you find a good one. I have been happy for over 4 years. Mine is over an hour as well and they too gave me valet service. But to be honest, most of the time when it is just routine service, I drive there and wait. I retired and don't mind the drive and I get to look at the new models. Mine is SW of you in Naples Florida. I have two that are a closer, but that is where I purchased it and where I go for service.

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Jhon,

We moved from Naples to the Destin area about three years ago. Naples is a fantastic place to live, and if wasn’t for aging family members up here we’d still be living at Greyhawk at Golf Club of the Everglades in Naples. Glad to hear that they have a good Genesis dealership there, as we may move back.

drewbie said:

All brands have good dealerships and bad ones...
I have 2 Genesis dealerships within 15 miles of me. One is excellent, the other I wouldnt trust them with being to put fuel in the car.

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Yes there are even bad stories at Lexus dealerships, and they're typically known for great service experiences.

Hanabanana said:

Well, it may take an actual service visit to get a true perspective. Or, perhaps you could just visit the service dep't waiting area to have some informal chats with other customers for their opinions and histories.

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I wish I had more time to do that, but I should probable try to make some.

Jhon said:

You can also try getting an appointment with them an see how long it takes. Some have waited a month or so.
I hope you have a good one.

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That's a good idea......

Administrator said:

I know you've been around for a while - but since this was your first message - welcome aboard! And thank you for signing up. Just something to keep in mind: Most people don't share their positive experiences. When somebody has a bad one - one of the first things they want to do is tell the world. It's hard to get good reviews.

Like with any brand, there are legitimate complaints - and you'll find them here and around social media. But I think it's safe to say the majority of Genesis owners are happy with their service experience...

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Thank you! I agree, most people don't go online to report great experiences.