service

  1. K

    Battery Service on Genesis Sedan

    Has anyone tried checking the water level in the Genesis battery? Most batteries have either screw off covers or a pry off cover. I can't figure out how to get into this. Or is it a sealed battery? Just would like to check the level when I change the oil and check other fluid levels. Thanks...
  2. V

    $600 service bill?!?

    So a little while ago, I call up the dealer, and make an appointment for my dad to get an oil change (for an 09 sedan). Car has 6000km more than last time, so about 22000 kms (for our American friends, that's about $14K miles). He got it Nov. 2008. I was looking at the bill, and it comes out to...
  3. D

    Not happy with 1st need for service issue

    The Steering wheel power tilt & telescope limit switch needs replacing on my 3 month old Genesis. My Dealer service department says the part is back-ordered nation wide. So I'm left driving a car for over 3 weeks now that is becoming increasingly uncomfortable due to a steering wheel squeezing...
  4. M

    GOOD and BAD service.

    I am travelling in New England[I am from Texas] and had something slip through the grill and put a hole in my air con condensor. End result no air con in a week of 95-100 degree days. Went to the Emergency section of the GPS. Nearest dealer was Gateway Hyundaui-Ford in White River, Vt. Explained...
  5. lgbalch

    Can I trust my dealer's service department?

    After I got my 2010 3.8+Tech, I asked my dealer (who sells hardly any Genesises) to change the remote entry button to open all 4 doors with one push, the way the owner's manual says the dealer can do. He told me that he called the (regional?) tech rep, who said the manual is wrong and it can't...
  6. G

    2.0T Service interval

    I posted a new thread in the Coupe forum and have yet to receive a reply. I have a simple question. Does anyone know what the manufacturer's recommended service interval for the Genesis Coupe 2.0T is?
  7. R

    Good Service departments in Seattle area

    Looks like our Genesis 4.6 Tech has the steering wheel/tilt problem mentioned in this forum (TSB 10-BE-002)?. Telescoping works but the tilt range has sharply decreased. Anyone know of a dealership with a really good service department in Seattle area? Anyone had this TSB done already...
  8. G

    Genesis Coupe 2.0T Service Interval

    I currently own Genesis 4.6 and the service interval is every 7500 miles. Does anyone know what the manufacturer's recommended service interval for the Genesis Coupe 2.0T is?
  9. Seth

    10 Genesis XM radio failure & dealer service experience

    Hi all... it's been a while since i've posted. Since my last post, my 24 month lease on the 2009 Sapphire Blue Premium package was almost up and my dealer worked with me to get a new 2010 (same color) 3.8 with the touchscreen navigation and back up camera. A fine car indeed. I find the ride a...
  10. I

    What does your service dept offer to Genesis owners?

    So far I have taken my Genesis in for minor warranty work and everytime they offer me a loaner car. I'm just wondering what other perks dealers are offering to Genesis owners out there.
  11. J

    7500 service

    My Gen has about 7600mi and am wondering if I need to get 7500mi service. I changed engine oil at 5000mi with synthetic. I have checked manual and all other services are inspections. If I don't do 7500mi service, will it void warranty?
  12. W

    Hyundai Service CANADA

    Called my Southern Ontario Hyundai dealer today to book a 24,000km service. I supply oil ( synthetic ), have rear snow tires ( no rotation nor balancing ) $295 !! They are nuts. Getting it all done locally for under $60 !! Incidentally, the cabin air filters, ($40 here in Canada ) are $8.50 on...
  13. B

    Genesis Service Nightmare II -Oops they did it again.

    I posted a thread last June about my service nightmare where the dealership in Plano left the oil fill cap off, resulting in oil spraying all over the engine compartment. That thread "Genesis Service Nightmare" ended with my complimenting the service manager at Huffines Hyundai for stepping up...
  14. B

    Hyundai Service or NO SERVICE

    This is my today experience with Hyundai and their dealer. 1. I was promised an answer on the steering wheel button problem today. I have been trying to get this fixed since the first week in November 2008. The dealer has now said don’t call us; we will call you when Hyundai gives us a fix...
  15. M

    15000 Mile Service: $465?

    I'm coming up on my 15000 mile service and my dealer (Morrie's 394 Hyundai) is quoting me $465 for the service. This seems quite high for what is supposedly a low maintenance car. They say the high price is justified because it includes: oil change engine and cabin air filter...
  16. C

    My Service Department treats me like a King

    A while back, I posted that the Hyundai Help Line in California was next to worthless. When I kept after them that I was having problems with (1) my door not unlocking with the door button, after sitting in the hot sun, (2) and that once in a while, I lost my audio on startup and it would not...
  17. D

    HMA Service Manuals up for 2010 sedans

    I was just on the hma service website, and noticed that the 2010 Sedan shop manuals were up. Upon a very (and I mean very) quick glance, I noticed no difference between parts on the 2009 and 2010 models, however someone with more time, or technical knowledge may find something I overlooked...
  18. C

    Serius/XM Customer Service Question

    Although I still have a lot of time left on my free one year of XM service, I was reading in ripoffreport.com about problems with customers not being able to unsubscribe once they have subscribed, plus other customer service problems. Also stated that XM customer reps were "off shore" reps, who...
  19. C

    Did That Really Just Happen?

    I had the oil changed on my 4.6 this week at Capitol Hyundai in San Jose CA and I thought I would share my experience and observations with the forum: 1. This particular dealership will not let you schedule an appointment for later than 11 AM. This policy makes it difficult for those of us who...
  20. E

    Can I take my Genesis for service somewhere other than a Hyundai Dealership?

    Allow me to preface this by saying: At the 15k service, I only had the "standard maintenance" done. I'm overdue for the rotate/balance. Now I'm near 400~ ish miles over the 18,750 mile service, and need to know what Hyundai's standpoint is on having my car serviced somewhere other than one of...
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