service

  1. D

    picked up the "DRAGON" from service today

    yup...That's what some journalists are calling the car A Dragon in a Tuxedo :cool: The local Engineering tech took a look at it to find out where the antifreeze smell was coming from They put a scope through the heater hose opening into the firewall and ended up replacing an o ring inside...
  2. B

    First Service (7500) Issues

    Had my first service/oil change last Friday. I also had them look at: 1. Wind noise at 70MPH or higher, told them it sounded like driver side rear. They checked and the culprit is the B pillar, which is a plastic piece glued (?) on, but coming loose. They ordered new ones for both sides and...
  3. S

    Hyundai Genesis Secrets from the Hyundai Service Department

    2012 Genesis sedan - If you want to unlock all 4 doors at the same time with the remote then all you need to do is hold the lock and unlock buttons down on the remote until the yellow parking lights flash 4 times. Then you can use your remote fob to lock and unlock all 4 doors. Repeat this...
  4. N

    Equus service package for Genesis?

    I am seriously considering purchasing an R-Spec Genesis shortly. Previously I test drove the Equus and was very impressed but decided that the Genny is the right size car for me. However, one of the best features in my mind that the Equus has over the Genny is the at-home 5-year service. I...
  5. 4

    Car went into service today and results

    Well I took my car to the local dealer to get the second key programmed and floor mats installed. Althogether it took about 30 mins to get paperwork sorted out (these items were promised to me when I bought the Genesis, but the paperwork got lost in translation). Then another 45 mins to get the...
  6. K

    Required Dealer Service to Maintain Warranty

    Strongly considering a Genesis 4.6, but before I pull the trigger I need to know about required service. Had a Volvo once and had to pay exorbitant prices to dealer for required 6000 mile service intervals according to their service schedule. I had to pay almost $1000 for my 12,000 mile...
  7. C

    Wonderful Service (NOT!) or Unreasonable Expectations?

    So I'm not sure if this is me being unreasonable, or just really cruddy service. Weds night I found a bubble in the sidewall of my factory Dunflops. I have the Fidelity Tire and Wheel Road Hazard warranty through HMA. I went to my local dealer, JM Hyundai in New Rochelle, NY, since they...
  8. John M

    Service pickup in remote areas?

    One of the selling points is having the car picked up & delivered for service appointments. What about those of us in more rural areas? The closest Equus dealer is about 100 miles from here. Are they still going to pick up the car for regular maintenance? Will they sub it out to the local...
  9. R

    Losing Confidence in my Dealer's Service Department

    I guess the question is, Can I choose my default service department where I can get my loaner car, for repairs and related services? Here is the reason. Since I bought the car, one of the rear sensors is always on when in reverse. It pretty obvious and the dealer agreed, it's a problem, but...
  10. H

    Hyundai Service Director

    I just wanted to introduce myself to the forum. I have been in the car business for 22 years and I am currently the service and parts director for Homer Skelton Wolfchase Hyundai. We are an Equus dealership as well. If you have any questions please email me and I will respond as quick as...
  11. C

    Another Reason I Love Orlando Hyundai Service Dept.

    Was driving toward Orlando this morning, when I drove over a bucket of White Paint. WHITE PAINT. Great! Pulled into a nearby plaza and found that the areas behind the left side wheels, plus the left side rockers where all smeared with White Paint. Also both left side tires had paint on them...
  12. G

    Genesis Service Department quality and experiences

    I am a long time Acura TL owner. I am seriously considering buying a 4.6. One of the reasons I'm such a big fan of Acura is that the Acura service departments really take care of their customers. I have had my cars serviced at several dealerships and it doesn't matter if I'm in California or...
  13. J

    No-Sound / Tulsa Area Service Recommendations (for a nube)?

    First time Hyundai owner and poster, your patience is appreciated. Proud new owner to an '09 Gen Sedan, Prem/Tech, Silver/Black, 23k - really enjoy the car for the last 36 hours since aquisition. Compared it to 528, G35-37/M35, ES350, Acuras, etc. Overall best comfort, features, size & value...
  14. F

    future hyundai service advisor? looking for input.

    Just wanted to say hello. I'm not an owner but I work at a hyundai dealership. I was recently asked if I would consider taking a service advisor position. Before i make a decision, i was hoping for some feedback from genesis owners. The main question and i feel an important one is, what...
  15. W

    Refused Service Clarington Hyundai

    I am having trouble with my Lexicon system. I am getting a loud noise coming from either the back sub woofer or the amplifier. I do not get the noise all the time. Everything is working fine except for the very loud noise. I can stop the noise by putting out the fuse. I took it into CLARINGTON...
  16. W

    Refused Service Clarington Hyundai

    I am having trouble with my Lexicon system. I am getting a loud noise coming from either the back sub woofer or the amplifier. I do not get the noise all the time. Everything is working fine except for the very loud noise. I can stop the noise by putting out the fuse. I took it into CLARINGTON...
  17. Mgrig

    30K mile service

    What have folks been paying for this service? I was quoted $425.00, is that reasonable?
  18. J

    Chicago Area Service Recommendation

    Can anyone recommend a dealer in Chicago, or northern suburbs, that has provided good service? Thanks, Joe
  19. B

    Service Recommendations in Northern VA

    I just bought my 2011 Genesis V6. Bought it in Maryland for price, but would never service it there - filthy service bays. Anyone have recommendations about Hyundai in Fairfax, Alexandria or Fredicksburg?
  20. W

    Satisfying service experience

    Took my 2010 4.6tech to Ed Voyles Hyundai in m Marrietta GA today for it's first oil changes. The Genny has 2500 miles. Brett, Rob and team were great to work with. Very responsive and demonstrated more care than I ever recieved at previous Lincoln dealership. Oil change was free (to be...
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