service

I searched but didn't find a thread. My 7500 mile is coming up. I've changed the oil 3x already per the path that others on this forum have taken before me. The one time I took the car to the dealership, I believe they put a scratch in the rear bumper that is quite noticable. But i can't...

Mysterious Abnormal Engine Sound after Service - SOLVED Hi, I think I can use some help from you guys. Hope someone can help me solve this mystery of abnormal engine sound. (Video clip link below.) Background: Mine is a 2010 Genesis 4.6 with 19,000 miles Brought my car to Round Rock Hyundai...

I just wanted to report my experience with maintaining my Genesis so far, 1 year and 15k miles into ownership. My 1st service was at 7500 miles: oil change was free as dealer gives free oil change for 60k miles. $20 to rotate the tires. My 2nd service was at 15k miles. Free oil change. $20 to...

The Hyundai Service Website (www.hmaservice.com) contains a lot of documentation about the various models of course. This might be way more information than anyone wants to know, but since it's there I thought I'd post it here on the forum. All of the sections are easily accessible. For the...

Good Day Everyone. I Bought A New Hyundai Genesis Last July. I Have Had A Problem With My Dealership Since December The Concern Was With The Tire Rotation. I Have Ask Each Time They Have Change My OIL To Rotate My Tires And To Do A Front End Alignment On My Genesis And They Would Never Do It...

I Bought a new Genesis last summer. im almost at my 15,000 miles service vist. i have notice that i have never recved any kind of service coupons in the mail. Not that im broke or anything but it is always nice to get and use a service coupons since i always take my cars back to the dealership...

Does anyone know what Gas Additive the dealer adds when servicing the Genesis as recommended in the Service Schedule?

I am so disgusted I have no words. However I DO have a voice and it will be heard: I've taken my car to the dealer TWICE. I still will not name( Y E T ), however they are in Carlsbad, CA. ...and they have asked for "10's" for their service review. ...hmmm ten? Yelp, this forum, any other...

Yesterday I went to my dealership for an oil change and follow up on Blue tooth problems. On Jan 27 2012 I was at dealership for ongoing blue tooth problems. After a few hours in service depart they did not have a fix for the 4S phone. Per dealership Hyundai issue a 9 digit case number. Was told...

I own a 2011 Equus that has had problems with the ride of the car since day one. It was not the same car that I test drove, wrong color. The one that I test drove rode and steered like a dream. The steering on my car drifts right and left, after three tries by Hyundai at repairing the problems...

I have being using MOG through my iPhone 4S with my 2012 Genesis 4.6 since I purchased it back in Aug 2011. MOG is a wonderful streaming music service that allows you to play songs, albums and playlists from a selection of over 20 millions selections at a bitrate of 320k for a cost of under $10...

Anyone have any negative experience getting warranty work done at a dealer from which you did not purchase your Genesis?

We just bought a 2012 Genesis sedan Rspec 5.0 about 3 weeks ago. We took it in Monday to San Tan Hyundai in Gilbert AZ to have the oil changed and the rear diff serviced. We have about 1500 miles on it. I have always liked changing the oil and diffs early on to get any metal and particles out...

I have been bitchin about electrical intermittents with my Genesis and read this (via this newsgroup) "One of the techs from Hyundai of Clarksville informed me that if a problem can not be replicated in the shop, then they do not keep permanent documentation of your problem. If you take the car...

I read on another post here how to access the Service Menu using the Phonebook, but it seems Hyundai changed the code for the 2012, at least on the R-Spec Sedan. Does anyone know how to get there on the new models with Lexicon? My reason is I'm thinking of getting a Grill from Korea with the...

Had my car for a year now and love it, however. For the last few months my Equus has had some strange and intermittent problems. IE.A/C not working for several minutes at a time, rear window shades not going all the way up, Navigation system not starting up, brake lights not working. Took it in...

I called KAI for accessories to check if in stock and when it could be shipped. I called twice. They said they would call back or email. I did not get any call back or email. I been trying to get the accessories for 3 days. Very poor service.:mad:

Last year at about this same time, I was in the market for a new car and decided on a 4.6 Genesis, all options. After visiting several dealers in my area, I changed my mind and decided to keep my 2008 Infiniti M45 for a while longer and wait and see if things improve. The reason I changed my...

I wanted to start a thread about the quality of service departments at different Hyundai dealerships as this appears to be night and day. Please post: Dealership Name Overall score (1-10 subjective) Reason for visit If you received a loaner car and what model it was Any additional notes or...

Has anyone done the 60k service on their Genesis? I have an 09 and they quoted me $1200. I need to know if it's worth it. BTW my sunroof malfunctioned and the part is on back order to the end of the year, just FYI.