Great timing! Good news and a sigh of relief..but not what many want to hear. The replacing of my headliner has seemed to resolve my issue. I have more testing to do on warmer days next week, and only a couple spots need cleaning. I had a great talk with the shop supervisor and advise that I was a picky person because I kept my car clean on a weekly basis. This is the ivory interior with ivory carpet. A monumental task to remove most of the interior in my opinion.
Today - I received the call was done and I thanked the shop. I decided to pick-up the car over valet because I wanted to look it over with all the work that was done. The new headliner was perfect, nice job to my shop at Genesis of Louisville, Oxmoor. But, there were a few areas of shop floor smudge on the carpets, seats, and rear window suede. The shop supervisor Steve was gracious and cleaned all the spots I pointed out. I could tell they did not cover the floor carpet while they worked inside the car, a bit disappointing there. The carpet under the seats is very dirty, something I'll clean at a later date. It's out of view right now, but my mind knows it's there.
I had spoken with the shop supervisor regarding the repair, and it was very costly to them as the headliner replacement process from the factory was not as designed by their repair guide from Genesis. The suede headliner is very stiff and cannot be creased. The took out all the interior pieces as the guide showed then, but the headliner would not fit through the opening and they had to damage the old one to get it out. So here it is........they had to have a glass guy come in to remove the front windshield in order to insert the new headliner.....
He informed me the Genesis reimburses their warranty work, but only at the hourly rates prescribed in the manuals of repair. They were several hours and a glass repair over that. Time they may not get reimbursed.
For the great news - The noise is gone and I have my 3.3t power back! My dealership did a great job with the repair in my opinion for being their first major newer model Genesis and will use my repair for future knowledge. Yay for being a training tool. Being a first year model for the US, I understand there can be small issues that need repair and corrections for future models. This in reality was a small issue....but required a major repair. I still love my G70 and would buy another.
I hope my experience and story help others a hope some of you mechanical geniuses find a way to fix the issue without a headliner replacement. I'll keep updating as the weeks pass to ensure the repair has resolved the issue. Happy motoring all!
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