Driver Information System (DIS) died!

[Spencer Mann]

I have a 2009 Genesis 3.8 Sedan and my factory “Driver Information System” just stopped working and the little blue light on the CD changer at the slot is dimly blinking so I think I may have a loose connection. The screen is dark, the radio, nav, rear camera, etc do not work.

I am a gear head and am about 4 hours from the nearest dealer so I want to open up the dash and try to find the loose connection. So I need help opening up the dash and fixing this issue? If I just go at it willy-nilly I will probably damage something on the pristine interior. For instance, on Youtube I have seen people unscrewing the auto transmission shifter knob but when I tried to do that on mine it wouldn’t budge under “normal” pressure and I was afraid to pull and Incredible Hulk on it.

I already checked all the fuses (which all were good, although I could not find one labeled DIS or Radio, etc). I also disconnected and then reconnected the battery.

Any tips, instructions,videos or contact with someone will be greatly appreciated. For people with this type of issue in the future I will post a You Tube video of the process.

 

[jpautosound0719]

Hello the unit won't power up at all? If the blue light just blink you need repair on the unit is no problem with the harness. I suggest that if you got warranty go to the dealer and get it replace. If not I can service the repair.
Kind regards.

 

[Spencer Mann]

The head unit appears to not be working but as I noted the blue light at the CD slot is blinking. When this first happened the XM radio turned off and the unit rebooted while I was driving. It was working fine until I turned the car off and then the next time I turned on the car the DIS would not turn on.

The car is out of warranty and the nearest dealer is a long ways off so I would basically have to drive two cars for hours to drop the Genesis off. I prefer to remove the head unit and have that serviced but I need help opening the dash.

 

[Spencer Mann]

I just found this thread that shows how to access the DVD head unit:

http://genesisowners.com/hyundai-genesis-forum/showthread.php?t=13358

Question: Is this the unit that has the computer for the NAV, PHONE, RADIO, XM and that powers up the screen? If so, then that is where the problem lies.