- Joined
- Nov 3, 2012
- Messages
- 1,248
- Reaction score
- 23
- Points
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- Location
- Bay Area
- Genesis Model Type
- 1G Genesis Sedan (2009-2014)
The written response from Hyundai corporate was that it is important AND by not following the Hyundai recommended service I might void the warranty.![]()
Do you have a copy of this letter and how did inquire with corporate about the filter service?
Regarding the fuel filter and fuel tank air filter, your dealer is absolutely wrong. Read the manual regarding services. I have 162,000 miles on my 2011 Genesis and no problems. Not replacing the fuel filters can cause fuel pump problems. Your dealer obviously lacks trained techs and lacks knowledge of proper maintenance on luxury cars.
I just scheduled my 60,000 mile service and was also told that the fuel filter and fuel tank air filter is not required. Not only that but not replacing them will not effect my extended warranty if something were to happen down the road. Feel like this is something that I need in writing.
This is a big deal to me because of my air ride system, if they had to be replaced I would need to temporarily remove the tank and compressors to provide access. Came up with a makeshift manifold that would work for a day but needless to say it was a relief when they said not required. I pointed out to them that the manual states to change these at 60k miles. Dealer told me they don't replace them unless they are fixing a problem that already requires them to go into the tank.
Side note shouldn't they be able to provide me with a list of all the service that has been performed on my car even if done at other dealers?