Genesis Car Dealerships (Freestanding)

[EdP]

So a one time deal with one dealer?

One dealer, that was the worst instance, but they were never great. I was not infatuated enough with the brand to buy another anyway. There are a few brands that I have no interest in owning in spite of the strong following they have. Personal preference, just as I don't like Rocky Road ice cream.

 

[Mcc]

I personally dont think the German buyers are even looking at a Genesis vehicle as an option.

I personally think they do and I see that there are posts on this forum that substantiate this. Anyone else?

 

[srobak]

Here we go again...

 

[Tones_G70]

It was a dealer in MA a few years back. I had issues with GM dealers too.
OTOH, I've owned seven Hyundai/Genesis cars from three different dealers and have had no problems.

You may have expectations for some brands, but the tag on the door does not mean the guys in the service bay meet expectations. Same goes for the sales experience. I've walked out of dealers.

This is very true, unfortunately.
Terrible, actually.

 

[Z-man]

The purpose of this thread is only to compile a list of freestanding Genesis dedicated stores operating in the U.S., that each have all of the following minimum attributes:

1.) Separate freestanding non-mobile building(s) dedicated for Genesis sales, parts, and service.
(might be located adjacent to, but not attached to, stores or service facilities of other brands)
2.) New vehicles offered are exclusively Genesis models. (might sell used vehicles of other brands)
3.) Performs service on site for Genesis vehicles. (might not always have valet and/or loaner service)

Here’s the initial list:

CA
	GENESIS SANTA MONICA	1100 Santa Monica Blvd, Santa Monica, 90401	424-268-8087
LA
	GENESIS OF LAFAYETTE	6600 Johnston St, Lafayette, 70503	877-856-2961
VA
	GENESIS OF SOUTH RICHMOND	9530 Midlothian Turnpike, Richmond, 23235	804-521-0200

If you know of additional dealerships that might qualify for this list, please post the dealership name and zip code for consideration.

Genesis of Minneapolis
8855 Wayzata Blvd, Golden Valley, MN 55426

Just bought a GV80 3.5T Prestige from them. Great place.

 

[TinsleyC]

I'm not impressed with Genesis of Plano, north side of Dallas TX.

Sewell is unique. I've had the best service at that series of dealerships. Sewell Infiniti of Dallas, and recently Sewell of Grapevine for a new 330i.

They are right on their TV commercials.. "I don't know what my next car will be, but it'll be a Sewell".

 

[Philbytx]

We visited Genesis of NW San Antonio in early Sep to check out the 26 G70 models. This is a newly constructed and very professionally run stand alone Genesis dealership and part of the Red McCombs Group. SWMBO wanted a G70 Prestige in White with Vanilla Beige interior and we put a deposit on, and then purchased, the exact car that was being delivered later in the month. No pressure tactics and everyone, including our salesperson Ruben Calderon, was helpful and professional. I was also impressed with their service department and advisors.

 

[YEH]

In what everyone seems to say is a declining auto market that has to be a tough business decision . To build a luxury dealership for a brand that is really not established yet

Warren

Those which have built standalone dealerships in big markets are doing well.

The problem was that there never were supposed to be 300+ "Genesis dealerships" affixed to Hyundai stores, but that was the end result of the lawsuit by Hyundai dealerships.

Agreed
I personally didnt think the brand would ever take off sold out of a Hyundai dealer...I stated as much years ago in this forum
That luxury vehicle experience is very important, in the US anyway

One has to recall, as well, that by this time in their existence Lexus was flying high

Warren

That's why the plan was for around 100 standalone dealerships, which btw, we're getting close to that number.

Again, there was basically no other option but to launch the OG Genesis sedan under the Hyundai marque.

I am going to say I would love to get the same level of service as I had from Sewell Lexus ( Fort Worth Texas) on my Genesis G90

The other thing one has to take into consideration is what are the expectations of the client base
If you are coming from Mercedes/BMW/Lexus( or frankly any luxury brand) it stands to reason that you have higher expectations to start with.
Based on your personal experiences you likely have expectations of what you consider par for the course

If someone is moving up from a Hyundai(or any non-luxury brand) they probably are willing to accept less and/or have different expectations of what is par for the course

Warren

Quality of service has more to do with the ownership group than whether there is a dedicated store or not no matter the brand (whether there are certain amenities are another matter) -as larger auto groups own numerous brands.

Even for Lexus, there have been complaints about poor service (albeit not as much as for others, much less from a Hyundai dealership selling Genesis).

I use Lexus as an example since I see that brand as a similar demographic versus the German buyers. I personally dont think the German buyers are even looking at a Genesis vehicle as an option.

Warren

Au contrite - these days more likely to see German buyers considering Genesis than Lexus.