Genesis USA website update?

[Ed Okin]

I think we’ve gone off topic.

I guess we need topics that actually reflect what people are posting about:

“Genesis USA is f-ing up the launch of the G70”

or

“Genesis is doing the best they can, so everybody wait and hope that the G70 arrives in their state before 2020”

 

[JayceM]

I guess we need topics that actually reflect what people are posting about:

“Genesis USA is f-ing up the launch of the G70”

or

“Genesis is doing the best they can, so everybody wait and hope that the G70 arrives in their state before 2020”

Lol everybody would be posting in the former except like maybe one or two. I see no point in being apologetic for the company. Their job is to make customers happy so they can get more of our money. Are you even in the market for a G70 @EdP ? I mean you might be more chill by nature but I think it feels different when you're actually waiting for the vehicle and it's costing you to wait like in @Beefer case and others. I see no problem with us voicing our discontent. Although, I also see no problem with your comments either. It just seems like you don't see how anyone could be upset about this launch. Their website being terrible and not ready is quite frustrating.

 

[EdP]

Lol everybody would be posting in the former except like maybe one or two. I see no point in being apologetic for the company. Their job is to make customers happy so they can get more of our money. Are you even in the market for a G70 @EdP ? I mean you might be more chill by nature but I think it feels different when you're actually waiting for the vehicle and it's costing you to wait like in @Beefer case and others. I see no problem with us voicing our discontent. Although, I also see no problem with your comments either. It just seems like you don't see how anyone could be upset about this launch. Their website being terrible and not ready is quite frustrating.

I control what I can control. Griping about something does not make it get done any faster but just upsets you more. To get upset over the lack of info on a website is not healthy, physically or mentally.
Sure, the business should have done better, but for reasons we don't really know, it did not go well. Nothing we can do about it. Yes, it is their business to make customers happy. What should they do about it? Do you think they are sitting around doing nothing? Do you have any idea of the magnitude of what has to be done? No, none of do.

Waiting for a car? Big deal, I'm waiting on a house being built. The October date is now November. Not a thing I can do about is so I will work around it. Yes, the delay is costing me money too. Had a pleasant conversation with the builder tonight as a confrontational one would not help anyone or improve quality.

You can have an opinion, you can complain. If nothing else, it provides entertainment though it won't get you a car any faster. .

 

[JayceM]

I control what I can control. Griping about something does not make it get done any faster but just upsets you more. To get upset over the lack of info on a website is not healthy, physically or mentally.
Sure, the business should have done better, but for reasons we don't really know, it did not go well. Nothing we can do about it. Yes, it is their business to make customers happy. What should they do about it? Do you think they are sitting around doing nothing? Do you have any idea of the magnitude of what has to be done? No, none of do.

Waiting for a car? Big deal, I'm waiting on a house being built. The October date is now November. Not a thing I can do about is so I will work around it. Yes, the delay is costing me money too. Had a pleasant conversation with the builder tonight as a confrontational one would not help anyone or improve quality.

You can have an opinion, you can complain. If nothing else, it provides entertainment though it won't get you a car any faster. .

I see your point. However, venting about it on this forum with other people is how I and I would bet many other people deal with the frustration. I lose no sleep over it. It's just nice to be able to talk about it with people who understand. I would never call and chew out Genesis because like you said, that wouldn't change anything, but talking about it on this forum makes me feel a lot better. Interesting that you're in the middle of building. My wife and I just decided not to build for that very reason. At this point, if it weren't done in time it would cause us a lot of problems. Maybe for our next house. It sounds like we agree on a lot of points, I think our ways of dealing with it are just different. I can't speak for anyone else but I never get nor do I plan to get to the point where I feel any ill effects mentally or physically over this vehicle. You're right, it's not worth it.

 

[Beefer]

I control what I can control. Griping about something does not make it get done any faster but just upsets you more. To get upset over the lack of info on a website is not healthy, physically or mentally.
Sure, the business should have done better, but for reasons we don't really know, it did not go well. Nothing we can do about it. Yes, it is their business to make customers happy. What should they do about it? Do you think they are sitting around doing nothing? Do you have any idea of the magnitude of what has to be done? No, none of do.

Waiting for a car? Big deal, I'm waiting on a house being built. The October date is now November. Not a thing I can do about is so I will work around it. Yes, the delay is costing me money too. Had a pleasant conversation with the builder tonight as a confrontational one would not help anyone or improve quality.

You can have an opinion, you can complain. If nothing else, it provides entertainment though it won't get you a car any faster. .

Disagree with all this rubbish. Like JayceM said...and i’ve said in the past...forums are a place to share the good and bad. It helps to vent. People learn from other’s thoughts. Example...how NOT to launch a product.

So again...you posting negatively about people’s negativity...does not make a positive. It just pisses people off more. If you don’t like it...move on.

 

[DuranGANG]

Venting helps people get their frustration out..obviously we can't do anything about it but if we can't talk about negativity in the G70 forums about the G70, where else do we talk about it?

 

[COToad]

Venting helps people get their frustration out..obviously we can't do anything about it but if we can't talk about negativity in the G70 forums about the G70, where else do we talk about it?

I talk to myself about it every time I jump into the POS 2007 Audi I just bought because my BMW lease was up, just so I can have an opportunity to see the G70 and drive it. I am grateful for you folks because the voice in my head keeps telling me I'm an idiot.

 

[joneillnj]

Disagree with all this rubbish. Like JayceM said...and i’ve said in the past...forums are a place to share the good and bad. It helps to vent. People learn from other’s thoughts. Example...how NOT to launch a product.

So again...you posting negatively about people’s negativity...does not make a positive. It just pisses people off more. If you don’t like it...move on.

Agree - not sure why some here want to defend Genesis when their handling of the Brand and G70 launch has been pretty much a complete disaster. Folks waiting for the G70 are more than entitled to vent here!

 

[devellis]

I think it's just as appropriate to discuss what Genesis is getting wrong as it is to talk about what they're getting right. Most of us here are deciding whether or not to commit a healthy chunk of cash to a car and all aspects of the company making it seem relevant to me. Most of us want to see Genesis succeed but it can certainly be frustrating to see them shoot themselves in the foot time and again.

Hopefully, the blunders will be behind us soon but they're still painfully evident at this stage.

 

[EdP]

Agree - not sure why some here want to defend Genesis when their handling of the Brand and G70 launch has been pretty much a complete disaster. Folks waiting for the G70 are more than entitled to vent here!

Not defending, just stating real facts. Some thing just take a lot of time and manpower and no matter how much we gripe, it cant be done faster.

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[TurtleBoy]

Not defending, just stating real facts. Some thing just take a lot of time and manpower and no matter how much we gripe, it cant be done faster.

Don't agree at all unless you know a lot more about the situation than is being made public. From all information available they have screwed up big time on this many times. Just look at the information we got the other day, they made mistakes on their license application to PA and it was rejected. The process starts over again, no excuse can possibly be made with a straight face for that type of incompetence. It obviously takes manpower but that is not an impediment to doing things correctly.

Bottom line is that they planned poorly, they executed poorly, communicated poorly and now people look at their brand poorly. They want to be a luxury brand but appear to have a discount brand mentality and culture.

 

[Spanky61]

Really?!?!? You are satisfied with their launch? Gimme a f’ng break.

Not one commercial...tv or mags. No dealer micro sites list it. Main website is a mess. No config. No trim specs on the website. Shall I go on?

Are you in control of any aspect of Genesis's launch of the G70 or anything they do?

Ed's got this right actually. Maybe you ought to quell your personal insults and listen. You might learn something from his personal experience beyond your personal comprehension or expectations

I think we’ve gone off topic.

Yep, you sure did.

@EdP I appreciate the insight, as I can see it's well meaning and understanding beyond even this particular subject.. However, sometimes it wasted on those who can't see past their own egos.

Cheers

 

[Beefer]

Are you in control of any aspect of Genesis's launch of the G70 or anything they do?

Ed's got this right actually. Maybe you ought to quell your personal insults and listen. You might learn something from his personal experience beyond your personal comprehension or expectations

Yep, you sure did.

Go away...preferably with your buddy Ed...and discuss your love of Genesis.

 

[Spanky61]

NO! You don't control this situation and never will.

Like EdP, I realize I simply don't have any control over what Genesis decides to do. Just like you don't either. So, is your personal frustration with yourself, accomplishing anything? That's what all this comes down to actually. You're frustrating yourself over something you have no control over. It's not rational, nor good for you either. You created your frustration over something you don't or can't possibly control. Now you are adding to your own frustration with every negative response. Are you beginning to understand or are you too angry to think in a cognitive, rational way.

Maybe, you need to calm down a bit and think rationally. Just a suggestion.

Venting helps people get their frustration out..obviously we can't do anything about it but if we can't talk about negativity in the G70 forums about the G70, where else do we talk about it?

Don't, why frustrate yourself, or is this something you do to justify your actions? Do you have any control of this self-presumed issue. Why punish yourself over nothing?

Venting, why! If you don't allow yourself to get frustrated, then venting and all the negativity that goes with it is unnecessary. Why not stop it before it starts. It's just a thought, isn't it far simpler to stop it, before it starts and continues. If you realize you can't control it, then why get frustrated? If you don't like what they did, that's fine be satisfied and accept it. If you think you can do a better job, then apply with Genesis Advertising and offer your services, whatever they maybe. These are positive actions. Frustrating yourself over something you can't control, is not positive action.

 

[joneillnj]

Not defending, just stating real facts. Some thing just take a lot of time and manpower and no matter how much we gripe, it cant be done faster.

But Genesis should have known what it would take to launch this brand and the G70. Their poor performance and changes in direction show they did not do their homework - they F'd it up big time and deserve to be heavily criticized on forums and social media!

 

[Beefer]

NO! You don't control this situation and never will.

Like EdP, I realize I simply don't have any control over what Genesis decides to do. Just like you don't either. So, is your personal frustration with yourself, accomplishing anything? That's what all this comes down to actually. You're frustrating yourself over something you have no control over. It's not rational, nor good for you either. You created your frustration over something you don't or can't possibly control. Now you are adding to your own frustration it with every negative response. Are you beginning to understand or are you too angry to think in a cognitive, rational way.

Maybe, you need to calm down a bit and think rationally. Just a suggestion.


Don't, why frustrate yourself, or is this something you do to justify your actions? Do you have any control of this self-presumed issue. Why punish yourself over nothing?

Venting, why! If you don't allow yourself to get frustrated, then venting and all the negativity that goes with it is unnecessary. Why not stop it before it starts. It's just a thought, isn't it far simpler to stop it, before it starts and continues. If you realize you can't control it, then why get frustrated? If you don't like what they did, that's fine be satisfied and accept it. If you think you can do a better job, then apply with Genesis Advertising and offer your services, whatever they maybe. These are positive actions. Frustrating yourself over something you can't control, is not positive action.

The only thing frustrating me is your idiotic replies. Go find yourself. We were having fun venting...until you two pylons came along and ruined the fun. I like to vent...makes me feel better. So

 

[EdP]

But Genesis should have known what it would take to launch this brand and the G70. Their poor performance and changes in direction show they did not do their homework - they F'd it up big time and deserve to be heavily criticized on forums and social media!

Really? Is this junior high? If your kid makes a mistake do they deserve to be criticized on social media?

They thought they knew, but obviously they did not. They will pay a penalty in the long run. You can decide to move on or take the stance of a 7th grader and give them what you think they "deserve" Your choice. Make sure your kids get the same treatment.

 

[Beefer]

I f’ing give up with these clowns. Need to do some shots. LOL.

 

[TurtleBoy]

Really? Is this junior high? If your kid makes a mistake do they deserve to be criticized on social media?.

No, it is what any consumer should do when a company makes a mistake. This is not a child, it is a corporation that needs to be held to high standards in order for it to succeed. Please, I think it is best if the only posts here are in regards to the website and not personal attacks on the people making them. I would hate to see people banned from the forum because of this.

 

[Mcc]

Please, I think it is best if the only posts here are in regards to the website and not personal attacks on the people making them. I would hate to see people banned from the forum because of this.

I think you quoted the wrong poster making personal attacks

Go away...preferably with your buddy Ed...and discuss your love of Genesis.

I f’ing give up with these clowns. Need to do some shots. LOL.

So posting critical comment about Genesis is OK (which I agree)
But
EdP Posting a critical comment about a post is NOT OK?

“if you can’t take take the heat, get out of the kitchen”