Hyundai Genesis Sedan reliability - better info ASAP - please sign up

[Stwood]

Nice work on your site.

Just signed up and happy to help!

 

[acey]

Acey's in!

 

[mkaresh]

Thanks, guys, I appreciate it.

I'll have those updated results in ten days or so. Plus something new. We'll now be reporting the odds of requiring no repairs at all and of getting a lemon (3+ repairs trips in a year). These stats require more data than the average repair frequency, so fewer models make the cut.

Because people here have been so great, the Genesis will be one of the few 2009s in this initial set of these new stats.

Additional participants always helpful. Especially need 2010s.

Car reliability research

 

[postalav8]

Just signed up. 2010 4.6 sedan.

 

[mkaresh]

Thanks, I certainly appreciate it.

We have updated results for the Genesis to include owner experiences through September 30, 2009. The reported repair rate of 49 repair trips per 100 cars per year is about average, and quite good for an all-new luxury sedan in its first year.

We've also introduced, two new statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 Genesis, the percentage with no repairs is about 58, and the percentage of lemons is about 3.

Nada-odds and Lemon-odds car reliability stats

We'll have further updates in February and May. With more participants, we could provide more precise information and cover all model years.

Hyundai Genesis reliability comparisons

 

[flyboy2]

I'd be glad to help--

 

[mkaresh]

For the sedan, 124 owners are now signed up for the 2009, but only 7 for the 2010. So we especially need more of the latter to see how the second MY compares to the first. More 2009s would also be helpful.

Not yet signed up? Details here:

Car reliability research

 

[Disaster]

Re: Hyundai Genesis reliability - better info ASAP - please sign up

We've updated the result for the Genesis to include owner experiences through the end of June. A big thank you to this forum and its members for making this result possible.

Last time around I said the key question was whether the repair rate leveled off. Well, it actually went back down this time around, to 49 repair trips per 100 cars per year, so the Genesis sedan is once again solidly average. Not bad at all for a complex sedan in its first year.

We'll continue to update results quarterly, next time in November. The more participants we have, the better the information we can provide.

Hyundai Genesis Sedan reliability comparisons

Based on what I've read on these forums, I wonder how many of the repairs are related to the tech package. More people seem to be having problems with it, than other features of the Genesis. I waded through some of your reports and see a lot of audio/nav/voice system issues, including at least one TSB for a software update. We have the premium system and no issues. I can imagine tech package problems would cause some serious dissatisfaction considering the added cost of the system. It is also a new feature for Hyundai and they are still working out the bugs. On a related note, Hyundai/Kia, has started a joint project with Microsoft for their next generation of technology packages. Microsoft last collaborated with Ford (Sync system) and that was a huge success so I'd expect some big improvements coming.

 

[dev]

im in

 

[mkaresh]

Re: Hyundai Genesis reliability - better info ASAP - please sign up

Based on what I've read on these forums, I wonder how many of the repairs are related to the tech package. More people seem to be having problems with it, than other features of the Genesis. I waded through some of your reports and see a lot of audio/nav/voice system issues, including at least one TSB for a software update. We have the premium system and no issues. I can imagine tech package problems would cause some serious dissatisfaction considering the added cost of the system. It is also a new feature for Hyundai and they are still working out the bugs. On a related note, Hyundai/Kia, has started a joint project with Microsoft for their next generation of technology packages. Microsoft last collaborated with Ford (Sync system) and that was a huge success so I'd expect some big improvements coming.

Software updates aren't counted as repair as long as they're free. That said, many repairs have involved the audio, bluetooth, satellite radio, etc. So you might be right about the Tech Pkg.

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[mkaresh]

We have updated results for the Genesis to include owner experiences through December 31, 2009. The sedan's reported repair rate of 48 repair trips per 100 cars per year is about average, and quite good for an all-new luxury sedan in its first year.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2009 Genesis, the percentage with no repairs is about 65, and the percentage of lemons is less than one.

Nada-odds and Lemon-odds car reliability stats

We'll have further updates in May and August. With more participants, we could provide more precise information and cover all model years.

Especially need more 2010s.

Hyundai Genesis reliability comparisons

 

[Disaster]

We have updated results for the Genesis to include owner experiences through December 31, 2009. The sedan's reported repair rate of 48 repair trips per 100 cars per year is about average, and quite good for an all-new luxury sedan in its first year.

Thanks for the update, Michael. Consumer Reports car guide just came out and in their survey the Hyundai Genesis rated above average overall. It's lowest rating was in the "audio system", where it was just average, followed by the "body hardware" and "power equipment" which were above average. All other categories were much better than average.

In comparison, the '08 Mercedes E-class "power equipment" and "audio system" were much worse than average followed by the brakes which were worse than average.

The '08 BMW's "audio system" was also much worse than average, followed by it's "body hardware" and "power equipment" which were average.

What is more disconcerting is the BMW's electrical system which doesn't fare well longer term and is very expensive to fix. Same goes for the Mercedes climate system.

 

[mkaresh]

CR might have just released their Auto Issue, but what they bury in there (if they mention it at all) is that the survey on which that information is based was conducted in April 2009--NEARLY A YEAR AGO. It's old information--CR's always is--which they're once again managing to sell as new. Partly because press coverage of their results never mentions this, either.

Very little that has happened--or not happened--to these cars in the past year is reflected in CR's results.

TrueDelta's results are currently over eight months ahead of CR's. With the next update, in May, we'll be nearly a year ahead of them.

 

[mkaresh]

Just enhanced the related repair history survey so that it can (optionally) be used as a personal car maintenance record.

As always, more participants would be helpful. Especially need more 2010s.

Updated Car Reliability Survey results in May, with a preview for participants in mid-April.

Car reliability research

 

[mkaresh]

Updated results for the 2009 in about two weeks, and first results for the 2010 in August.

Especially need more participants for the 2010, to see how it compares to the 2009.

Car reliability research

 

[mkaresh]

We have updated results for the Genesis to include owner experiences through March 31, 2010.

The sedan's reported repair rate of 42 repair trips per 100 cars per year is about average, and quite good for an all-new luxury sedan in its first year.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2009 Genesis, the percentage with no repairs is about 66, and the percentage of lemons is less than one.

Nada-odds and Lemon-odds car reliability stats

We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years.

Hyundai Genesis reliability comparisons

 

[mkaresh]

Updated stats next month. For the 2010 we're currently three responses short of the minimum for a full result, so it's going to be close.

Additional participants would be very helpful, especially for the 2010 and up.

Car reliability research

 

[mkaresh]

We have updated results for the Genesis to include owner experiences through June 30, 2010.

Other sources of car reliability information won't cover the more recent months until the summer or even fall of next year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2009 sedan: 51, about average

2010 sedan: 29, better than average

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2009 Genesis, the percentage with no repairs is about 65, and the percentage of lemons is less than one.

Nada-odds and Lemon-odds car reliability stats

We'll have further updates in November and February. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help:

Hyundai Genesis reliability comparisons

 

[gameday22]

Because existing sources of auto reliability information left much to be desired, in late 2005 I started conducting my own reliability research at TrueDelta.com. TrueDelta reports absolute stats like "trips to the shop" that make the differences between cars much clearer.

Results are updated four times a year, so it's possible to provide reliability information on new models like the Genesis quickly. How quickly depends on how soon enough owners sign up and participate.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, panel members receive full access to the results for free.

For the details, and to sign up to help out:

Vehicle reliability research

Just joined the site....thanks

 

[Pahaska]

I'm in the NADA category. For the first 14,500 miles, it has been the first car in my 78 years that has never gone back to the dealer for warranty work. That covers a lot of cars.

In contrast, my one and only Mercedes took 3 or 4 trips to the dealer just to get the AC working correctly. My one only BMW had emissions systems problems and two failed front wheel bearings. My Buick had oil leaks and assembly problems in the dash area. Etc. Etc.