I'm at a loss...

[Alfer]

Here's the latest warranty book:

https://www.hyundaiusa.com/assurance/assurance_pdf/2020_warranty/2020_Owners_Handbook_Warranty.pdf

Page 20 and 31 talks about what's not covered and mentions tampering with parts, improper repair, use of non-Hyundai approved materials, etc.

 

[DSXMachina]

Toddasaurus, what's the situation? I'm a mechanic with 40 years experience dealing with broken studs, many of them in turbos during the last 15 years or so (really not many turbos before that). Unless there is something completely unique about your engine, and I've read nothing about that in any trade magazine or tech journal, then I think the average indy shop could have gotten the stud out. It's what we do. We see cars a lot older than the average dealer and they have rusted/seized downpipe bolts every day of the week. We have ways. As for buggered up threads, there's more to this story than the dealership is letting you know.
Let me know the current status.

 

[DSXMachina]

GUYS, HERE'S WTF WE DO AT AN INDEPENDENT SHOP; We haul the freaking engine out and lay it on a pile of old tires. The engine isn't being rebuilt, it doesn't need rotating. Lay it on its turbo side up side, and work on the turbo. Simple.
Not that we'd have to yank the engine, just sayin' what we'd do if we did. No need at all for an engine stand, 'table' or anything other than three or four junk tires. Dealership weenies, sheesh.

 

[TurtleBoy]

GUYS, HERE'S WTF WE DO AT AN INDEPENDENT SHOP; We haul the freaking engine out and lay it on a pile of old tires. The engine isn't being rebuilt, it doesn't need rotating. Lay it on its turbo side up side, and work on the turbo. Simple.
Not that we'd have to yank the engine, just sayin' what we'd do if we did. No need at all for an engine stand, 'table' or anything other than three or four junk tires. Dealership weenies, sheesh.

Dealers have to justify the higher prices somehow, perhaps having fancy engine tables are one way.

 

[DSXMachina]

Update: Just found that there are 10 pages to this thread. For unknown reasons only two originally loaded and I thought Todd disappeared after the first two. Congrats to Todd for taking the bull by the horns and taking on the challenge. He did very well for himself. Shame on the dealership. That's what happens when Hyundai kids with no experience in the real world work at a dealership with no flexibility and no desire to try a different approach. I see this all the time...
Story for laughs: Local Land Rover dealership charges $455 to refill the DEF fluid in a diesel Land Rover. We do it for $65. And make money doing it. Local BMW dealer can't get a sparkplug out of a head. Quotes $1400 to remove head and send to machine shop. We soak plug overnight with Mopar penetrant. Next morning plug winds right out. Local Toyota dealership charges over $200 for a 15,000 mile service on a Camry. We do it for free because it is INCLUDED with our standard oil change! On and on. Avoid dealerships at all costs. Unless you like your free loaner and free coffee and free tv and, and getting gaffed.

 

[Truck Norris]

Regarding warranty.

Genesis doesn't definitively know he did this work. Neither does the dealership, and even if they do they aren't responsible for the warranty anyways, just service of said warranty by corporate. There will be no problem with the warranty.

Worst case scenario you would go to any other Genesis dealership to have work performed and all they are going to see is a "stock" car with stock parts regarding the engine. No issues.

Say I buy this car down the road when Todd upgrades, it's not going to be "flagged" in the system or anything as warranty void you would think. That would be a nice case for a lawyer for the second owner lol

 

[DSXMachina]

Dealers have to justify the higher prices somehow, perhaps having fancy engine tables are one way.

I'm unsure of what exactly the dealer means by table. Sometimes they drop an engine from below the same way the factory put it in. If so they like to have a custom cradle to which the engine is fastened and then hydraulically lowered after it is detached. They then can raise it back into place hydraulically after work is done. That might be the table to which they refer. However, repairs are done after the engine is transferred from a cradle. Or they may be referring to an engine stand to which the engine is fastened when it is being worked on. They allow an engine to be rotated 360 degrees so that the appropriate parts are accessible during a rebuild. Those stands are universal in nature and every automobile repair shop has at least one. They're like a dentist's chair is to a dentist. Avoid any dentist who doesn't have a dentist's chair. If the dentist tells you that you have to pay $4000 so that he can get a special chair just for your butt he might not be following standard AMA procedure.

 

[pulsar]

When the new turbo, or even if the old one was to get re-installed, I’m guessing you have to pre-oil it and purge the oil lines somehow so the bearings don’t run dry at any point? Does the FSM walk you thru that process? I know little about turbo’s other than they operate hot and spin really fast so just curious how a DIY person handles that?

 

[DSXMachina]

When the new turbo, or even if the old one was to get re-installed, I’m guessing you have to pre-oil it and purge the oil lines somehow so the bearings don’t run dry at any point? Does the FSM walk you thru that process? I know little about turbo’s other than they operate hot and spin really fast so just curious how a DIY person handles that?

The turbo bearings normally have enough oil on them to prevent damage prior to almost instantaneous oil volume at full pressure reaches them. I can't think of why turbo bearings would ever be 'dry' unless someone removes them for examination during a repair. Such a person would ordinarily have enough sense to oil the bearing before reinstallation. I've rebuilt a few turbos. Usually you replace the working guts and keep the same housing. Both turbine and compressor wheels, and the bearing(s) come as an assembly (cartridge or module) which is bolted in place in he housing. Nothing more to do except to be sure the oil and coolant lines are properly attached.

 

[MG8]

most independent shops dont know what there doing, and there so called repair does not fix the problem customer ends up paying thousands for the independent shop playing darts or for a bird box diagnosis and they end up sending customer car to dealer to be fixed, been there done that.

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[Bourbonncigars]

I hate to jump on the "mechanic's suck bandwagon" but I've certainly had my share of similar experiences. If you ever do find a good shop/mechanic, kiss their ass. Take them donuts every now and then, bring them a pizza, stop by for a quick hello and chat. That's like striking gold if you buy cars out of warranty. I had a good one but no longer. Sad, I am.

 

[EdP]

I hate to jump on the "mechanic's suck bandwagon" but I've certainly had my share of similar experiences. If you ever do find a good shop/mechanic, kiss their ass. Take them donuts every now and then, bring them a pizza, stop by for a quick hello and chat. That's like striking gold if you buy cars out of warranty. I had a good one but no longer. Sad, I am.

Absolutely right. Sure, dealers have access to special tools and support, but you can have idiots working any place. Some dealers good, some terrible. Same with the independent shop. Many that I've known worked for dealers and then went out of their own. The good ones will do the same quality work for a much lower price.

Talk to your neighbors and coworkers and try the best one. If you pick a winner, support him. Chances are he is your neighbor and will do good by you. It will pay off big over the years.

 

[danygenesis]

I hate to jump on the "mechanic's suck bandwagon" but I've certainly had my share of similar experiences. If you ever do find a good shop/mechanic, kiss their ass. Take them donuts every now and then, bring them a pizza, stop by for a quick hello and chat. That's like striking gold if you buy cars out of warranty. I had a good one but no longer. Sad, I am.

I feel lucky to have one of them and I do exactly what you said but the only difference is that he doesn't like donuts but he loves Corona beer and that's what I bring him every now and then.

 

[Nd1017]

Just wanna chime in with my 2cents regarding the waranty. They can not outright void his waranty for this. Depending what what fails and needs to be repaired under waranty they will have to prove that his repairs directly caused this issue.

I.e if his transmission blows out while under waranty its covered.

If the replaced turbo starts overheating that will be a hard ask for them to replace that under waranty

Magnuson–Moss Warranty Act - Wikipedia

en.m.wikipedia.org

Also congrats on getting the G70 back on the road Todd!

Edit: add direct link relating to car repairs

Auto Warranties and Auto Service Contracts

Explains auto warranties and auto service contracts and their differences. Also describes extended warranty scams and your rights.

www.consumer.ftc.gov

 

[Toddasaurus]

Just wanna chime in with my 2cents regarding the waranty. They can not outright void his waranty for this. Depending what what fails and needs to be repaired under waranty they will have to prove that his repairs directly caused this issue.

I.e if his transmission blows out while under waranty its covered.

If the replaced turbo starts overheating that will be a hard ask for them to replace that under waranty

http://[URL]https://en.m.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act

[/URL]

Also congrats on getting the G70 back on the road Todd!

Edit: add direct link relating to car repairs

http://[URL]https://www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance

[/URL]

Thanks for the replies, everyone.

Car is still out of commission for the time being - awaiting the new turbo. I assume it will be here next week.

As for oiling the turbo, the car will be idling for a while after starting it, which will keep the ball bearings spinning relatively slowly until oil reaches it (which will only be a second or two). Even so, maybe I'll just put in a couple drops of oil into the oil input just for fun. I'm not too worried about it, but it's good to be aware of stuff like that just in case!

 

[NLJ]

The Magnuson-Moss Act is one thing but reality is another. A dealership can stand behind their work. But how can an individual who is not a certified technician?
Anyway, I would ask the Admin to delete this whole thread once you’re up and running Todd!
Leave no traces!

 

[Nd1017]

The Magnuson-Moss Act is one thing but reality is another. A dealership can stand behind their work. But how can an individual who is not a certified technician?
Anyway, I would ask the Admin to delete this whole thread once you’re up and running Todd!
Leave no traces!

I dont disagree at all just pointing out that there are some precedents in place. Personal experience wise I dont think any reasonable waranty claim is going to be denied.

All depends if you want to take it to a legal battle I've seen some heavily modded cars still qualify for waranty repairs.

 

[EdP]

The Magnuson-Moss Act is one thing but reality is another. A dealership can stand behind their work. But how can an individual who is not a certified technician?
Anyway, I would ask the Admin to delete this whole thread once you’re up and running Todd!
Leave no traces!

Todd does not have to prove anything, the dealer has to prove it was his work causing the problem. It would only apply id if was related to turbo work too. You can claim anything but you cannot prove changing the turbo cause the alternator or transmission problem.

 

[LandOfConfusion]

Here’s what astounds me: Todd can do this work at such a fast pace. In his spare time. Even if I had more time (and knew half as much as Todd does, which I don’t), I wouldn’t be 20% into this yet. This guy works fast for being by himself, not having a lift (or a “table”), and no coworkers to help!

 

[NLJ]

Todd does not have to prove anything, the dealer has to prove it was his work causing the problem. It would only apply id if was related to turbo work too. You can claim anything but you cannot prove changing the turbo cause the alternator or transmission problem.

You do realize that the dealership and Genesis already know that he broke it right?
You can’t plead ignorance here!