Toddasaurus
REEEEEEEEEEEEEEEE!!!!!
- Joined
- Feb 18, 2018
- Messages
- 3,299
- Reaction score
- 4,526
- Points
- 113
- Genesis Model Type
- Genesis G70
Spoke with my local Genesis dealership again. They wanted to apologise about the confusion of the pricing and the fact that they weren't able to fix things the way we all were hoping. I felt this was very nice of them.
I explained to them that I will have my car fixed relatively soon, as I ordered a brand new turbo with all new gaskets and hardware. I asked if I could set up an appointment for a valet oil change. She said of course they could, but also for the future she wanted to just double check my warranty status to make sure they can continue to change my oil in the future (as the warranty only applies to the original owner, and she wasn't sure if out of state purchases were different). Evidently there is a Nationwide Genesis warranty check for the VIN that keeps all this info in it. She punched in my VIN, and guess what? I still have my full warranty.
She said they want to make things up to me, so I'll give them another chance by having them change my oil after my car is up and running again. We'll see how it goes! But for now, I'm beginning to feel much better about my situation.
Either way, first thing's first - gotta piece it all back together.
I explained to them that I will have my car fixed relatively soon, as I ordered a brand new turbo with all new gaskets and hardware. I asked if I could set up an appointment for a valet oil change. She said of course they could, but also for the future she wanted to just double check my warranty status to make sure they can continue to change my oil in the future (as the warranty only applies to the original owner, and she wasn't sure if out of state purchases were different). Evidently there is a Nationwide Genesis warranty check for the VIN that keeps all this info in it. She punched in my VIN, and guess what? I still have my full warranty.
She said they want to make things up to me, so I'll give them another chance by having them change my oil after my car is up and running again. We'll see how it goes! But for now, I'm beginning to feel much better about my situation.
Either way, first thing's first - gotta piece it all back together.




