• Car enthusiast? Join us on Cars Connected! iOS | Android | Desktop
  • Hint: Use a descriptive title for your new message
    If you're looking for help and want to draw people in who can assist you, use a descriptive subject title when posting your message. In other words, "I need help with my car" could be about anything and can easily be overlooked by people who can help. However, "I need help with my transmission" will draw interest from people who can help with a transmission specific issue. Be as descriptive as you can. Please also post in the appropriate forum. The "Lounge" is for introducing yourself. If you need help with your G70, please post in the G70 section - and so on... This message can be closed by clicking the X in the top right corner.

Navigation system software update

3 Hours to upgrade?!! So the car is running in the dealer bay for 3 hours? Running 3 hours off the battery-surely would need to hook a charger on it as the NAV screen abrubtly gives a warning message when car is not running.
 
Looking to update and upgrade your Genesis luxury sport automobile? Look no further than right here in our own forum store - where orders are shipped immediately!
Does anyone who's had this service done at their dealer have a part number or other reference number for the NAV upgrade/update from their service ticket?

I just stopped by my local dealer and mentioned that the NAV update was "on the street". The service rep was clueless after 5 minutes of poking around his computer for the NAV upgrade/update. I figure if I can give him a part or reference number, he may have more success searching his database.
 
1. Did you install the upgrade yourself, or did you have the dealer do it?

2. Did you have to remove all the CD's before you could upgrade. Also, do you have to install the DVD's in the CD slot? Does the screen give you instructions on what needs to be done?

3. Because you purchased the DVD's, you do get to keep them, right?
If so, what prevents you (or anyone) from updating someone elses car with the set, as the DVD's do not stay in the car, but is only there to update the internal disc, or whatever you call it.

Before I bought my car, I was always under the impression that the dealer service department would have the updated disc (when available) and that the dealer would use their own disc, not a disc owned by the car owner.

Three hours to update is crazy. My previous car had a touch screen unit and all I had to do was to remove the old disc, and insert the new disc that I purchased for $150.00. Took all of two minutes.

Don't forget to let us know if you lost any information, phone numbers, address, radio pre-sets, etc.

Tell us how it works!

Most HDD navigation systems take about an hour to update. It probably included software updates. Plus, I wouldn't be surprise if it requires a security code to prevent split n buys. On Mercedes forums people will buy the disc and then share it since it's HDD based. With a security code then you have to buy it in order to get the update activated. The Sonata nav system takes about an hour and a half to do both the maps and firmare. That too requires a security code. I'm sure more systems will start including security code for updates so that people don't share the updates or pirate them.
 
Does anyone who's had this service done at their dealer have a part number or other reference number for the NAV upgrade/update from their service ticket?

I was wondering the same thing. I would think that they would be updating all new sedans delivered with the map update, so it's a little surprising they do not know about this. I sure hope those that are imminently considering the Genesis take this information with them.
 
Is the update done using the TSB # 08-01-019?

I just finished reading that TSB and unless I missed something, I did not see any Security Code to be entered.

I also phoned my dealer Parts Department today. He also did not have a clue. He then checked with the Service Department (because they would be the ones to do the job) and Service also does not have a clue. I'm going to take a ride there sometime this week, perhaps tomorrow, 30 miles one way, and try to get answers. I will talk with my Genesis Technician as he normally has more information than the Service Writers.

smhirsh,
How about answers about any changes to address book, radio pre-sets, etc. Also, did your XM radio still function, with the same Receiver ID that it had before the upgrade. (See below). When I went through TSB 08-01-019, I see that it mentions the radio pre-sets and addresses show up. Also, do you own the three discs, or is it a case that the dealer has the three discs, and charges you $219 for the work? These are things we need to know.

Need answer to the XM question because when I went to renew, the papers XM sent me showed a different Receiver ID than the actual Receiver ID that is in the car. The only thing I can figure is that the dealer did this TSB with the old Navi Disc Version, and somehow it changed the XM Receiver ID.

Please answer.
 
Hyundai says that the new version is 2.0, not 3.0 as posted here. Can this be confirmed?

Also, I have been trying to learn if the existent phone book and addresses get wiped out as has been previously reported.

Have the screens changed? Has anyone noticed any differences?

Inquiring minds need to know.

Harvey:confused:
 
I did receive the update from my dealer, and made it very clear that I should receive it at no charge/under warranty since I noticed the 2008 map data at the time of delivery and though it was ridiculous that the maps would be so grossly outdated.

According to my salesman, the updates "became available" the week of February 8th to their service manager, and he had them in-hand by the 11th.

It's a 3 DVD set and takes approximately 3 hours to upgrade.

Either your dealer is nuts, or mine is. Having seen your post about a recently-released nav system update, I contacted my dealer to get 'er done, and after a lot of back-and-forth, this is what the service mgr is telling me:

"I spoke to Hyundai engineer line. The DIS & Map update that we performed on your vehicle (edit: he's referring to last year's TSB, which didn't update the nav software but rather corrected other electronic gremlins) IS the most current mapping and software that Hyundai has available to them. I have attached the TSB information for this procedure for your review.

There is a 3rd party company at www.mapnsoft.com that provides updates that you can purchase at your cost. However when searching for the 2009 Genesis they say there is no stock, so either they have one and it is really out of stock, or they simply list it but do not have it available yet.

I will verify that your map software version is equal to the one in the attached TSB, but if they match, this is the most current map software that HYUNDAI has.

The engineer line keeps extremely up to date, so I have to feel that their info is correct and current."


WTF? Has Hyundai released updated nav software to the dealers or not? Any clarity that can be brought to bear on this is greatly appreciated. Sheesh.
 
The update has been finalized. They're waiting for Corporate to approve of it. Corporate is located in Korea and they approve of all updates. The Sonata update is the only one available on mapnsoft.com. Once it's been approve M&Soft will be able to sell it.
 
The update has been finalized. They're waiting for Corporate to approve of it. Corporate is located in Korea and they approve of all updates. The Sonata update is the only one available on mapnsoft.com. Once it's been approve M&Soft will be able to sell it.

Then how the hell did smhirch's dealer get it already?
______________________________

Help support this site so it can continue supporting you!
 
Then how the hell did smhirch's dealer get it already?

He might have had the TSB update for all I know. That information is consistent with the T63 update.
 
Either your dealer is nuts, or mine is. Having seen your post about a recently-released nav system update, I contacted my dealer to get 'er done, and after a lot of back-and-forth, this is what the service mgr is telling me:

"I spoke to Hyundai engineer line. The DIS & Map update that we performed on your vehicle (edit: he's referring to last year's TSB, which didn't update the nav software but rather corrected other electronic gremlins) IS the most current mapping and software that Hyundai has available to them. I have attached the TSB information for this procedure for your review.

There is a 3rd party company at www.mapnsoft.com that provides updates that you can purchase at your cost. However when searching for the 2009 Genesis they say there is no stock, so either they have one and it is really out of stock, or they simply list it but do not have it available yet.

I will verify that your map software version is equal to the one in the attached TSB, but if they match, this is the most current map software that HYUNDAI has.

The engineer line keeps extremely up to date, so I have to feel that their info is correct and current."


WTF? Has Hyundai released updated nav software to the dealers or not? Any clarity that can be brought to bear on this is greatly appreciated. Sheesh.

Ditto the above post. WE HAVE BEEN HAD by other previous posts.
I also talked with my dealer, who has both a GREAT parts and service departments. My favorate parts guy phoned Hyundai in California, who told him that there is no update out yet. In addition, California told him that they have been getting a lot of calls from customers about the update lately, probably because people like you and me read it here, and California had to tell everyone that no, there is NO update. In addition, I talked with my favorate Genesis Technician who told me the same thing. He also went back and looked at all his Genesis TSB's, and the one he has for updating the maps is the same one he's had for a year, plus he showed me the three discs for that update. (Not really an update as this was what Hyundai wanted in the DIS back around December 2008, and what was put in my DIS back in December 2008 or January 2009, and what is still in there). These guys, (Parts, Service Writer and Genesis Technician) went to a lot of trouble to get me the correct information, and I TRUST THEM more than something I read on the internet.

Like I said, WE HAVE BEEN HAD by other previous posts.

Why Hyundai uses this system for the Navi display and update is something I just don't understand. When I bought my Genesis TECH, just like any of you with the Tech, I figured that the update would come out every year and that it would be easy to do the update. WRONG! If I was going to buy today, I would buy the Genesis with the Touch Screen, as my previous traded car had a Touch Screen, and to update it, it was so easy, just buying the latest disc which cost me $159, and installing it. Took all of two minutes. Now from what I see, the Genesis Tech is the only Hyundai that uses this system. Even the new 2011 Sonata uses a touch screen, as does the standard 2010 standard Genesis V8.
 
Why Hyundai uses this system for the Navi display and update is something I just don't understand. When I bought my Genesis TECH, just like any of you with the Tech, I figured that the update would come out every year and that it would be easy to do the update. WRONG! If I was going to buy today, I would buy the Genesis with the Touch Screen, as my previous traded car had a Touch Screen, and to update it, it was so easy, just buying the latest disc which cost me $159, and installing it. Took all of two minutes. Now from what I see, the Genesis Tech is the only Hyundai that uses this system. Even the new 2011 Sonata uses a touch screen, as does the standard 2010 standard Genesis V8.

It's probably a combination of supply chain, timing, and design decisions. Supply chain in that the DIS/Lexicon system is integrated and made by Harman/Becker, and perhaps there was a multi-year or minimum order commitment to offset the development costs and relatively low volume. The fact they used the exact same Lexicon system when they switched to touchscreen on the other models seems to support that.

Timing in that the internally-developed touchscreen systems were relatively new (especially given the early Genesis launch in Korea) such that maybe they weren't deemed ready or sophisticated enough for the flagship. Or perhaps the Microsoft-Hyundai/Kia system was going to be the successor (the Kia variant is rolling out this year). Who knows, maybe they'll put a new system in the Equus, provided that it's not really a contract or cost issue.

Design decisions: If they were emulating the high-end luxury cars at the time this was designed, then joystick/knob, aka i-Drive, controllers were the norm. Auto touchscreens are smaller, lower-resolution, prone to fingerprints and wear damage, and have predominately been resistive, not capacitive in design (meaning you have to press down on the plastic screen surface, versus say the newest touch screens that are made of glass and barely need a surface touch).

I don't know who actually wrote the software for the DIS/Lexicon, but Mapnsoft is apparently doing the map updates. M&S is not a third-party company. They're a Hyundai company (http://www.mnsoft.co.kr). They also make most of the GPS software in the Korean market (60% market share) from what I understand. So take that as you will. They're the ones providing the touchscreen GPS units and they're the same ones that are providing the late map updates for the Tech package.
 
It's probably a combination of supply chain, timing, and design decisions.

At the end of the day it's all about the money. Map data is map data is map data. My street is the same street on TomTom, Garmin, Google Maps, MapQuest, MapBlast, NavTech, etc.

It's like ink jet printers. Every ink jet printer uses a proprietary (and typically expensive) cartridge. The ink in all the cartridges is pretty much the same. The printer manufacturer makes money by forcing you to buy their cartridge.
 
Ditto the above post. WE HAVE BEEN HAD by other previous posts.
I also talked with my dealer, who has both a GREAT parts and service departments. My favorate parts guy phoned Hyundai in California, who told him that there is no update out yet. In addition, California told him that they have been getting a lot of calls from customers about the update lately, probably because people like you and me read it here, and California had to tell everyone that no, there is NO update. In addition, I talked with my favorate Genesis Technician who told me the same thing. He also went back and looked at all his Genesis TSB's, and the one he has for updating the maps is the same one he's had for a year, plus he showed me the three discs for that update. (Not really an update as this was what Hyundai wanted in the DIS back around December 2008, and what was put in my DIS back in December 2008 or January 2009, and what is still in there). These guys, (Parts, Service Writer and Genesis Technician) went to a lot of trouble to get me the correct information, and I TRUST THEM more than something I read on the internet.

Like I said, WE HAVE BEEN HAD by other previous posts.

Why Hyundai uses this system for the Navi display and update is something I just don't understand. When I bought my Genesis TECH, just like any of you with the Tech, I figured that the update would come out every year and that it would be easy to do the update. WRONG! If I was going to buy today, I would buy the Genesis with the Touch Screen, as my previous traded car had a Touch Screen, and to update it, it was so easy, just buying the latest disc which cost me $159, and installing it. Took all of two minutes. Now from what I see, the Genesis Tech is the only Hyundai that uses this system. Even the new 2011 Sonata uses a touch screen, as does the standard 2010 standard Genesis V8.

You car with a Touch screen nav was a DVD based system. DVD systems take little to no time at all in order to update. HDD and Flash based systems take much longer to update as it has to download all the data on to the storage device. That takes time. Even a 09 Sonata takes around 90 minutes to update both the maps and the firmware. Hope this helps.
 
It's probably a combination of supply chain, timing, and design decisions. Supply chain in that the DIS/Lexicon system is integrated and made by Harman/Becker, and perhaps there was a multi-year or minimum order commitment to offset the development costs and relatively low volume. The fact they used the exact same Lexicon system when they switched to touchscreen on the other models seems to support that.

Timing in that the internally-developed touchscreen systems were relatively new (especially given the early Genesis launch in Korea) such that maybe they weren't deemed ready or sophisticated enough for the flagship. Or perhaps the Microsoft-Hyundai/Kia system was going to be the successor (the Kia variant is rolling out this year). Who knows, maybe they'll put a new system in the Equus, provided that it's not really a contract or cost issue.

Design decisions: If they were emulating the high-end luxury cars at the time this was designed, then joystick/knob, aka i-Drive, controllers were the norm. Auto touchscreens are smaller, lower-resolution, prone to fingerprints and wear damage, and have predominately been resistive, not capacitive in design (meaning you have to press down on the plastic screen surface, versus say the newest touch screens that are made of glass and barely need a surface touch).

I don't know who actually wrote the software for the DIS/Lexicon, but Mapnsoft is apparently doing the map updates. M&S is not a third-party company. They're a Hyundai company (http://www.mnsoft.co.kr). They also make most of the GPS software in the Korean market (60% market share) from what I understand. So take that as you will. They're the ones providing the touchscreen GPS units and they're the same ones that are providing the late map updates for the Tech package.

The DIS uses an 800x480 LCD display. They have automotive touch screens at that resolution. The 09 Sonata, Genesis coupe, and all Hyundai's with the Autonet system have it. The Azera still uses the POS LG system which has a lower resolution.
 
Ditto the above post. WE HAVE BEEN HAD by other previous posts.
I also talked with my dealer, who has both a GREAT parts and service departments. My favorate parts guy phoned Hyundai in California, who told him that there is no update out yet. In addition, California told him that they have been getting a lot of calls from customers about the update lately, probably because people like you and me read it here, and California had to tell everyone that no, there is NO update. In addition, I talked with my favorate Genesis Technician who told me the same thing. He also went back and looked at all his Genesis TSB's, and the one he has for updating the maps is the same one he's had for a year, plus he showed me the three discs for that update. (Not really an update as this was what Hyundai wanted in the DIS back around December 2008, and what was put in my DIS back in December 2008 or January 2009, and what is still in there). These guys, (Parts, Service Writer and Genesis Technician) went to a lot of trouble to get me the correct information, and I TRUST THEM more than something I read on the internet.

Like I said, WE HAVE BEEN HAD by other previous posts.

Why Hyundai uses this system for the Navi display and update is something I just don't understand. When I bought my Genesis TECH, just like any of you with the Tech, I figured that the update would come out every year and that it would be easy to do the update. WRONG! If I was going to buy today, I would buy the Genesis with the Touch Screen, as my previous traded car had a Touch Screen, and to update it, it was so easy, just buying the latest disc which cost me $159, and installing it. Took all of two minutes. Now from what I see, the Genesis Tech is the only Hyundai that uses this system. Even the new 2011 Sonata uses a touch screen, as does the standard 2010 standard Genesis V8.

Look gang, I know I'm "new" around here, but would never resort to pulling anyone's chain for sport. I have the 3.0 update, and would be happy to post pictures of screen shots if anyone doesn't believe me.

You'll have to take me at my word when I tell you that I was VERY persistent about having an update delivered as part of my new 4.6 sedan, and, although it wasn't present when I took delivery, my dealership in St. Louis followed through and got the update applied.

For reference, the TSB# referenced on the job order is the following: 09-01-038-1 90B059R1, 1.5

The actual language on the service ticket says the following:

"Customer states navigation system needs to be updated (Matt has update disc) Navigation system not updated to streets update navigation system per TSB 09-01-038-1 90B059R1, 1.5"


If any of you would like further information please feel free to contact me, but I PROMISE you that my map data has been updated, even though it doesn't appear that there are any major differences in the DIS interface, features, etc...

For reference, my phone book and radio entries were not erased, but I did have a couple of extra phantom phone book entries listed as "1" and one listed as "?" that I erased following the update.
 
Can you guys go to the Software Update Menu on your cars (simultaneously press the DISC/AUX, BACK, NAVI/MENU buttons while pressing the VOL KNOB) and then post here your current versions?

Here is mine:

2010 Genesis Sedan V8 Tech built in Oct '09.

HyundaiBH: 16.204_08472A30DV

HDD Version: NA_6.0.03_08445A

Navibox SW: 16 10 81 08.10.24

Navi database: 02.03.03 2008.09.13.18
 
2010 4.6 Tech Built July 09

HyundaiBH: 16.204_08472A30DCV
HDD Version: NA_3.0.01_08313A
Navibox SW: 16 10 81 08.10.24
Navi Database: 02.03.03 2008/04/26/08
 
CPU Version
SH7780 (SH4A) 396Mhz FPU
OS Release
6.3.0
OS Built Version
2006/12/21 - 16:25:40EST

HyundaiBH
17.008_09476A30DV:Nov2.
HDD Version
NA_8.0.03_09495A
Navibox SW
BH.02.111.21.01
Navi database
03.00.00 2009.08.25.14
 
Back
Top