Recall/Free Tire Replacement???

[ksoze]

I have noted the flatspotting on my AWD V6 in cold weather, but it quickly works itself out and it's a non issue now that it's warmed up. I find the Hankooks to be excellent handling tires and they are very quiet, so I'm not getting what the issue actually is?

Exactly. Many of the characteristics being described here are not out of the norm for a Ultra High Performance tire. That is the price of tires with the composition and minimal sidewall flex that comes with that designation. In particular, cold weather is particularly dicey until they are warmed up.

Unless there is a defect in this batch of tires shipped to Hyundai - a batch which missed all the review cars and all of other car models it is sold on - then we may have an issue more related to dissatisfaction with the type of tire Hyundai selected.

When the car became slotted as a luxury sedan not a sports sedan, the tires may not have gotten the memo.

http://www.tirerack.com/tires/tiretech/techpage.jsp?techid=42

 

[Midnightsun]

When the car became slotted as a luxury sedan not a sports sedan, the tires may not have gotten the memo.

Pretty much dead on I believe. To be honest with you, I would take a very quiet more comfortable tire over a high performance any day. When I purchased this car it was for comfort and luxury with a little more zip than the norm. If I wanted performance I would not have chosen a Hyundai at this point in time. That being said, I will take advantage of the offer and wear out my Hankooks as much as I can before making the swap.

 

[Aquineas]

<snip>
Unless there is a defect in this batch of tires shipped to Hyundai - a batch which missed all the review cars and all of other car models it is sold on - then we may have an issue more related to dissatisfaction with the type of tire Hyundai selected.

When the car became slotted as a luxury sedan not a sports sedan, the tires may not have gotten the memo.

http://www.tirerack.com/tires/tiretech/techpage.jsp?techid=42

I don't know that I buy this. If it's not a design defect, then why are the Hankook tires no longer available?

 

[ksoze]

I don't know that I buy this. If it's not a design defect, then why are the Hankook tires no longer available?

It appears that size Hankook tire is available for the Genesis sizes as a new model with the load index rating changed from 96W to 100W (that goes from a rating of 1,565lbs per tire to 1,764lbs per tire). That is the reason on the closeout of the previously 96W rated OEM Hankooks seen on TireRack. Interestingly, the replacement Michelin Primacy MXM4's still have a 96 load rating but are 96V, a lower speed rating.

Maybe the "pleasantly plump" Genesis was to much for the sidewalls of the higher speed rated Hankooks? If so, why not replace with the new, higher load version?

 

[Aquineas]

It appears that size Hankook tire is available for the Genesis sizes as a new model with the load index rating changed from 96W to 100W (that goes from a rating of 1,565lbs per tire to 1,764lbs per tire). That is the reason on the closeout of the previously 96W rated OEM Hankooks seen on TireRack. Interestingly, the replacement Michelin Primacy MXM4's still have a 96 load rating but are 96V, a lower speed rating.

Maybe the "pleasantly plump" Genesis was to much for the sidewalls of the higher speed rated Hankooks? If so, why not replace with the new, higher load version?

The requested tire size is available as a new model, but is that all they've changed? Why was a model change necessary? What if the previous model was flawed? I get where you're coming from, but it's odd to me that:
1. Hyundai elected to buy the replacements from someone other than Hankook, and despite the availability of a new model which has the correct load capacity.
2. The old tire is no longer available, not just for the Genesis, but for any car.
3. If the assertion that "we're all just not accustomed to high performance cars" was true, there would be a lot more former Mercedes, BMW, and Audi owners chiming in with "Yeah, I had that problem on my E/S class or my 7 series or my A6", and we're just not seeing that.

 

[Heisenberg]

If the tire was truly defective, why is it that the majority of owners experience 0 issues? That just doesn't add up.... I think there are absolutely a small number that were probably defective, lawyers recommended they proactively address it rather than a more costly class-action lawsuit down the road, and determined it was cheaper to replace all existing models now than deal with this later. I haven't experienced even the slightest inclination of a flat spot or vibrations in my car, and several others have said the exact same thing on this forum. If the tire were truly defective we would all be experiencing the issue to a certain extent.

 

[kk in ct]

If the tire was truly defective, why is it that the majority of owners experience 0 issues? That just doesn't add up.... I think there are absolutely a small number that were probably defective, lawyers recommended they proactively address it rather than a more costly class-action lawsuit down the road, and determined it was cheaper to replace all existing models now than deal with this later. I haven't experienced even the slightest inclination of a flat spot or vibrations in my car, and several others have said the exact same thing on this forum. If the tire were truly defective we would all be experiencing the issue to a certain extent.

I agree that it doesn't make sense that only some people seem to be experiencing this. I can't say if my tires (or the tires on the other two cars I test drove back in August) are defective or not. But I know for sure that when I leave work in a bit, I will definitely have a rough ride until I just about get to the highway - approximately 3 miles. Then it rides like a dream. If I park my car at the house for 3 hours and then go out again, I'll have another 3 miles of a rough ride before it works itself out. The flat spotting happens that fast for me. Again, I can live with this, but if they are willing to fix it for me, I am going to take them up on it as soon as I get my letter.

 

[kn5owa]

When something doesn't make sense - figure lawyers are involved.

 

[amartz]

We do not get the rear sunshade either but honestly that was a rather useless gimiky feature I never used on the Gen 1. That's a lie, I used it 3 or 4 times because I thought it was cool and it happened to be there.

I use it all the time! Of course, I'm in North Carolina, where we actually do get a summer, and the sun is not still up at midnight! ;-) ;-)

 

[Aquineas]

I got mine done today, and the car definitely feels "spongier" with the Continentals than the Hankooks. To their credit, they are a tad quieter. If you're not having the vibration issue, I would stick with the Hankooks.

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[gomanson]

Took my 5 day old (to me) Genesis in for first "service" apt yesterday, and the dealer told me they wouldn't complete the tail lamp recall without doing the tires at the same time. I was having 0 issues with the hankooks and had hoped to burn them up first before getting the free continental procontacts - not sure if they were bs'ing me, but I let them do it. also figured out tpms issue is due to missing tpms sensors in the 2 front tires. not sure what happened with prior owner over their 3900 miles, but dealer said that's $500 - waiting to see if the Mercedes dealer I bought it from will pay for it

 

[greekgeek]

^your Hyundai dealer sounds like a downright crook. The tire recall is optional. $500 for 2 toms? Sounds egregious when they are already swapping tires.

 

[ppern]

had the tailight recall done the other day and advisor said my 3.8 genesis did not qualify for the tire recall fine with me cause i like the hankooks

 

[drewaz]

had the tailight recall done the other day and advisor said my 3.8 genesis did not qualify for the tire recall fine with me cause i like the hankooks

Here's what I don't get: Hyundai is telling some people EVERYONE will get new tires! I got the same message you did: my VIN does not qualify.

I have a 3.8 also.

What gives?

 

[kn5owa]

Here's what I don't get: Hyundai is telling some people EVERYONE will get new tires! I got the same message you did: my VIN does not qualify.

I have a 3.8 also.

What gives?

I guess it means you should get a big 5.0 so you can have two recalls right out of the box.

 

[Huston]

Here's what I don't get: Hyundai is telling some people EVERYONE will get new tires! I got the same message you did: my VIN does not qualify.

I have a 3.8 also.

What gives?

Called Hyundai CS and was told ALL 2015 Genesis will get new tires. Ask what state, told him TN said I should receive a letter shortley.

3.8

 

[Ernie3647]

I guess it means you should get a big 5.0 so you can have two recalls right out of the box.

Hmmmm….don’t think so.

 

[Aquineas]

This is what the inside of the ProContact TX looks like. I guess this is the ContiSilent thing? I took a photo as I'd never seen this before (not saying it's not otherwise common, just that I had never seen it). That white part you see in the tire is foam-like material.

 

[markpoisson]

This is what the inside of the ProContact TX looks like. I guess this is the ContiSilent thing? I took a photo as I'd never seen this before (not saying it's not otherwise common, just that I had never seen it). That white part you see in the tire is foam-like material.

My guess would be that is packing material. I can't imagine that stays in when mounted. Is that what happens? Seems like a balancing nightmare.

 

[ksoze]

My guess would be that is packing material. I can't imagine that stays in when mounted. Is that what happens? Seems like a balancing nightmare.

I thought so also, but appears that is the noise-reducing material used.

http://www.continental-tires.com/www/tires_de_en/themes/car-tires/contisilent.html