Tilt Telescopic Steering Wheel

[MrB0462]

No new switch just the column part # 56300-3M410

Also program new module (no part number indicated) to perform full extension up/down

Hope that helps

 

[mikec]

red2011: the steering column varies depending on model year. Early cars have limit switches as part of the tilt/telescope mechanism; these are often replaced. Later model years (I don't know the exact switchover date) replaced the limit switch module with some other mechanism that's part of the whole column... ergo the whole column has to be replaced.

mike c.

 

[vega]

just had the module replaced today. they tried everything else short of replacing the entire column. We'll see.

 

[zimmerman80]

The invoice actually says "2300 Actuated Steering Column Soled [sic] Problem".

I am going back in a week or two to fix the power driver's seat; it was making the same grinding noise another post described. If the steering wheel is still working well, I'll see if I can get an explanation.

Actuating the steering column was not a permanent fix. I'll have them look at it for a third time at my next oil change. I will suggest a new control module then, since a new steering column did not change anything.

 

[zimmerman80]

Any idea of a part number for that new control module?

We should not have to suggest fixes to our service departments, but I am tired of this particular problem. I'm also beginning to lose confidence in my local Hyundai service department; perhaps Hyundai should do a bit more training for their new models?

 

[red2011]

Picked up the car this morning. The tech working on it found a loose "blue" wire in the connector that was not fully seated into the connector. Re-seating the wire into the connector fixed the problem.

They took out the new column they had installed and put my old one in and tested it. Keeping my fingers crossed that this is my fix as I like being able to see the gauges and speedometer without ducking.

 

[homeofstone]

You know this whole tilt steering wheel prblem could be batches of bad modular connectors and not a switch. That woould explain the problem coming back after the steering wheel is moved a number of times which moves wires that go into a modular plug connector. Just a thought. Sometimes its the simple thing thats the problem.

 

[vega]

You know this whole tilt steering wheel prblem could be batches of bad modular connectors and not a switch. That woould explain the problem coming back after the steering wheel is moved a number of times which moves wires that go into a modular plug connector. Just a thought. Sometimes its the simple thing thats the problem.

On mine, when the wheel started losing motion, or stopped completely down so low I had to lower the seat to exit, the seat and mirror memory were also affected. My guess is the control module has a software glitch in its stepping motor counters.

 

[dswint]

I have a 2011 3.6 with Tech - built in Jun 2010. At 2500 miles, the steering wheel stopped moving up and was slowly creeping down as the week passed. I took it to the dealer thinking the TSB would solve it, but the dealer said that fix was for the 2010's and wasn't applicable to my 2011, that Hyundai knew of the problem with the 2011's but didn't have a fix yet. They opened a case on mine and will get back to me as soon as they find a fix.

The dealer said he couldn't find anything wrong on mine in that visit, but when I picked it up, it was working fine again. The service manager said "it will almost certainly happen again" and he didn't know why it started working properly. It's been 4 weeks and is still normal.

My seat retraction has stayed consistent. It retracts to exactly align the back edge of the seat with the door post which seems logical - anything further back doesn't do you any good because of the door post limit, but mine did develop a faint ticking sound as the seat retracts. I doubt that's a problem and can't see how it could be related to the steering column movement.

I'll let this play out and see where it goes.

 

[mikec]

On mine, when the wheel started losing motion, or stopped completely down so low I had to lower the seat to exit, the seat and mirror memory were also affected. My guess is the control module has a software glitch in its stepping motor counters.

It seems several modules in the Genesis might have "flaky connectors" as homeofstone theorized: stereo amp/XM unit especially, controller for the steering wheel tilt/seat position memory, etc. Memory "keep alive" power feed (for when the vehicle is OFF & parked) wires may be on the flaky connections... or, as vega theorized, the stepping motor counters get out of sync with the actual motor positions. If that's the case, perhaps trying to move the steering wheel to the full IN and DOWN positions - and holding the control button in those positions for several seconds - will "re-sync" the counters and motors. It might be full OUT & UP or any combination - whatever positions correspond to "zero" counters. It'd be an interesting test for somebody experiencing incorrect steering tilt/telescope operation to try.

mike c.

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[Stoofpilot]

I have a April 2010 build and my 2010 4.6 tech has been solid with no problems. Connectors could be the problem side there have been so many different attempts to fix the problem

 

[MrB0462]

Mike

Nice suggestion. Have tried and never had sucess. A loose wire/connection seems to make some sense since I have had 2 new modules and 2 new steering columns during 4 visitations and still no permanent fix. After 3/4 weeks problem arises again. Just like something becomes loose.

I truly believe they have no idea but the real issue is a safety issue since instruments get block from view and exiting the vehicle is hindered. A NHTSA recall could be coming if they can't find a permanent solution.

Dave

It seems several modules in the Genesis might have "flaky connectors" as homeofstone theorized: stereo amp/XM unit especially, controller for the steering wheel tilt/seat position memory, etc. Memory "keep alive" power feed (for when the vehicle is OFF & parked) wires may be on the flaky connections... or, as vega theorized, the stepping motor counters get out of sync with the actual motor positions. If that's the case, perhaps trying to move the steering wheel to the full IN and DOWN positions - and holding the control button in those positions for several seconds - will "re-sync" the counters and motors. It might be full OUT & UP or any combination - whatever positions correspond to "zero" counters. It'd be an interesting test for somebody experiencing incorrect steering tilt/telescope operation to try.

mike c.

 

[MHT]

Have the dealer to fix it and then turn off the easy exit steering feature. I had mine fixed in August and turned off the steering easy exit and it has been working ever since. I have it set at a position that I am comfortable with but every now and then I will move it just to see if it is still working. When Hyundai comes up with a real fix I will have it applied to my car and then just maybe I will turn the easy exit steering back on but quite frankly I can do with out it. I would have hope Hyundai would have had this problem resolved by now. It will be interesting to see if the problem shows up on the Equus.

 

[Gurkha]

I noticed something odd the other day. If you have your seat and steering wheel positions programmed in memory position 1 for example, pressing and HOLDING the button will move the telescope position towards you.
If I don't hold the button down the wheel does not telescope back to the position it was programmed to be in. Anyone else notice this?

 

[jgriffter]

This idea of "zeroing out the up and down settings" sounded pretty logical to me and I gave it a try. I now have full movement where I have not had with the steering wheel for months. Here is what I did.

I had lost steering wheel movement months ago such that the top of the wheel would block the top of the speedo and tach dials as well as the green headlights indicator. I had just learned to live with it although it always bugged me a bit for a new car ( my dealer looked at it at last oil change and said that was just the way it was). I have kept the steering wheel exit switched on but do not have the seat exit assist on.

After reading the post I gave this "zeroing out" a try. With the car not running, I retracted the steering wheel all the way down, then all the way in. Lo and behold after I pushed the steering wheel adjustment switch up the wheel went all the way up, well higher than before - now easily clearing the dash cluster fully!

After that, I immediately turned off the steering wheel easy exit in the nav system. I can live with out the moving steering wheel if it now stays where it should be. I don't know if this is what is referred to as "actuating " the steering wheel for a temporary fix but it worked when nothing else did. I now have the steering wheel back where it should be. Thanks for the great suggestion!

 

[dswint]

What year Genesis did the "zeroing" process work on?

 

[vega]

What year Genesis did the "zeroing" process work on?

It does not work on my 2010. If you wait long enough, with enough start stop cycles it will eventually reset itself.

 

[zimmerman80]

After reading the post I gave this "zeroing out" a try. With the car not running, I retracted the steering wheel all the way down, then all the way in. Lo and behold after I pushed the steering wheel adjustment switch up the wheel went all the way up, well higher than before - now easily clearing the dash cluster fully!

After that, I immediately turned off the steering wheel easy exit in the nav system. I can live with out the moving steering wheel if it now stays where it should be. I don't know if this is what is referred to as "actuating " the steering wheel for a temporary fix but it worked when nothing else did. I now have the steering wheel back where it should be. Thanks for the great suggestion!

Holy cow! Mine just worked too. I have a 2010 Genesis V8 w/tech, and it is a later model that required a steering column replacement once before. As mentioned above, with the car not running, I moved the steering wheel down as far as it would go holding the switch down for around 10 seconds. Then I moved the wheel in towards the dash, also holding that down for around 10 seconds after it stopped moving. Then when I pressed 'up', it went all the way!

After starting and stopping the engine, the memory system seems to be back again. Although this is annoying, it is a lot better than needing the dealership to do it each time.

 

[homeofstone]

Holy cow! Mine just worked too. I have a 2010 Genesis V8 w/tech, and it is a later model that required a steering column replacement once before. As mentioned above, with the car not running, I moved the steering wheel down as far as it would go holding the switch down for around 10 seconds. Then I moved the wheel in towards the dash, also holding that down for around 10 seconds after it stopped moving. Then when I pressed 'up', it went all the way!

After starting and stopping the engine, the memory system seems to be back again. Although this is annoying, it is a lot better than needing the dealership to do it each time.

I had noticed in the last week that my steering wheel was not going up as far as it use to on the exit function. Tried this and presto! all is back to normal with full motion. Thanks for this reset fix, it is soooo easy.

 

[rickfen]

Holy cow! Mine just worked too. I have a 2010 Genesis V8 w/tech, and it is a later model that required a steering column replacement once before. As mentioned above, with the car not running, I moved the steering wheel down as far as it would go holding the switch down for around 10 seconds. Then I moved the wheel in towards the dash, also holding that down for around 10 seconds after it stopped moving. Then when I pressed 'up', it went all the way!

After starting and stopping the engine, the memory system seems to be back again. Although this is annoying, it is a lot better than needing the dealership to do it each time.[/QUOTE


I just did this with my 2010 3.8 (build Dec 09). It worked. I then had to reset my "memory" button, but now I have full range of motion with the steering wheel tilt. Good fix (how come the dealers don't know this one)